New Relic vs. Perforce Helix Core

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
New Relic
Score 8.7 out of 10
N/A
New Relic is a SaaS-based web and mobile application performance management provider for the cloud and the datacenter. They provide code-level diagnostics for dedicated infrastructures, the cloud, or hybrid environments and real time monitoring.
$0
No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
Perforce Helix Core
Score 8.0 out of 10
N/A
Multinational company Perforce, headquartered in Alameda, California offers a version control and peer code review solution. Perforce version control is built around Helix Core with add-on products for code review (Helix Swarm) for free, and add Git support products (Helix4Git and Helix TeamHub). The original Perforce SCM solution was expanded via the Surround SCM, a software configuration management application which was developed by Seapine Software and now owned by Perforce since that…N/A
Pricing
New RelicPerforce Helix Core
Editions & Modules
Free (Forever)
$0
No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
Telemetry Data Platform
$0.25
per month per extra GB data ingest (after first free 100GB per month)
Incident Intelligence
$0.50
per month per event (after first 1000 free events per month)
Standard
$99
per month per full user (after first free full user - unlimited free basic users)
Pro
Contact sales team
Enterprise
Contact sales team
No answers on this topic
Offerings
Pricing Offerings
New RelicPerforce Helix Core
Free Trial
NoNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Best Alternatives
New RelicPerforce Helix Core
Small Businesses
InfluxDB
InfluxDB
Score 8.4 out of 10
Git
Git
Score 9.9 out of 10
Medium-sized Companies
GitLab
GitLab
Score 9.0 out of 10
Git
Git
Score 9.9 out of 10
Enterprises
GitLab
GitLab
Score 9.0 out of 10
Git
Git
Score 9.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
New RelicPerforce Helix Core
Likelihood to Recommend
8.7
(123 ratings)
10.0
(12 ratings)
Likelihood to Renew
8.8
(16 ratings)
6.6
(5 ratings)
Usability
7.5
(8 ratings)
10.0
(2 ratings)
Availability
9.1
(3 ratings)
9.0
(2 ratings)
Performance
9.1
(3 ratings)
6.0
(2 ratings)
Support Rating
9.0
(10 ratings)
9.2
(5 ratings)
Implementation Rating
8.5
(12 ratings)
7.0
(2 ratings)
Configurability
7.3
(3 ratings)
-
(0 ratings)
Ease of integration
9.0
(1 ratings)
-
(0 ratings)
Product Scalability
9.1
(2 ratings)
-
(0 ratings)
Vendor post-sale
8.2
(2 ratings)
-
(0 ratings)
Vendor pre-sale
8.2
(2 ratings)
-
(0 ratings)
User Testimonials
New RelicPerforce Helix Core
Likelihood to Recommend
New Relic
Any web dev would find New Relic useful. The application performance monitoring and transaction tracing tools let you identify the root causes of a slow web site or application and give you the opportunity to fix any bottlenecks. I can't think of a scenario where New Relic is not appropriate - I use it on every web site I develop and manage.
Read full review
Perforce Software
While Perforce Helix is the best version control software out there, it can also be used to track your documentation, training videos and materials, and requirements. If you have strict compliance requirements, it can be used to ensure that those requirements are satisfied. Perforce Helix is incredibly flexible and can meet the needs of individual users as well as companies with thousands of users.
Read full review
Pros
New Relic
  • gives us an monitoring of all our underlying servers and also we can configure some alerts upon them like CPU and memory alerts.
  • Kubernetes cluster monitoring with new relic for EKS gives us and minute details of our cluster utilisation like node usage, pods memory request and limits
  • Network traceability for each and every request with response time analysis is great we can trace which component is responsible for generating response delay
  • log managements of the logs the infrastructure is generating we can view logs through there only
Read full review
Perforce Software
  • The branching mechanisms in Perforce allow for an enormous codebase to be duplicated into release versions weekly with little impact upon things such as the speed of queries against the version control.
  • Action triggers permit such things as automated builds of software versions, dynamic messaging when issues are identified either within or prior to a build process, and much more.
  • Locking provides the ability to prevent modifications of stable, tested versions in order to ensure validity when they are released.
Read full review
Cons
New Relic
  • I would like to see sort of simulator inside the user interface, that way we can send requests directly from it to test some configuration instead of setting up a test environment in our end.
  • It would be nice if the data ingestion can be filtered by APM's. That way we can know which application is ingested most data.
  • It would be nice if we could ingest logs (apache, system logs, and other logs) and correlate them with the APM.
Read full review
Perforce Software
  • Perforce tends to feel backwards in how it approaches certain tasks, like branching and integrating - even once you figure out how it wants you to perform these tasks, you will likely forget when it comes around to the next time you need to do them again.
  • Perforce has a higher price tag, comparatively.
  • Perforce make some tasks very easy, and yet other tasks very difficult - it doesn't always seem to have found its target user's proficiency.
Read full review
Likelihood to Renew
New Relic
The only issue that we have had with New Relic is that the price might be a little expensive for smaller companies. The amount of data you store in New Relic impacts the cost, and can get away from you if you don't work closely with the vendor. Overall though the application is top notch.
Read full review
Perforce Software
We are fully committed to our use of Perforce. It works well within our organization and our desire to share our code base with our customers. Their support staff are responsive, inquisitive, and eager to improve their software. I feel like we have a direct line to their design/feature team as they often solicit our feedback.
Read full review
Usability
New Relic
As an engineer, New Relic has been very quick and easy for me to pick up/install/use. It has been less easy for some of the less technical-minded folks in our organization and their UI still is inconsistent multiple years after refactoring their platform to be New Relic One.
Read full review
Perforce Software
With Perforce Helix, you can use it via the command line, via P4V, or any of the other APIs included with the product. It is extremely easy for new users to get up and running. Users of Perforce Helix only have to pull in the files of interest to them. Also, Perforce is very easy to script and integrate into your CI/CD pipeline. Streams allows you to have pinpoint control of your workflow, and P4Search is the absolute best--I wish Perforce (the company) would talk more about this. It is absolutely fabulous!
Read full review
Reliability and Availability
New Relic
Never observed an outage
Read full review
Perforce Software
In our large environment, Perforce is rarely "down". We have regular maintenance windows and from time to time Perforce can feel a little slow, but its always available. Tech support has always worked with our engineers and IT department to make sure that any real performance or stability issues are addressed quickly.
Read full review
Performance
New Relic
there are times where browser cache will cause issues that require you to clear your browser before continuing.
Read full review
Perforce Software
No answers on this topic
Support Rating
New Relic
There are times I feel that the initial support is lacking. And in some cases the automated responses of not hearing anything are annoying if the reason why there has been no movement is because we are still waiting to hear back from NR support. So, i think they should loose the automation as it can seem disingenuous
Read full review
Perforce Software
I had two representatives from Perforce contact me after downloading it but never responded when I had questions. I also had a difficult time finding good training material for getting started. There is a lot of available support material when running into issues, though, because of how many large companies use it.
Read full review
Implementation Rating
New Relic
It's better to start by implementing New Relic in one project and test everything. Try to follow best recommended practices and read all the official documentation. Everything seems well tested. Then, start by installing agents to the rest of your projects and keep a close look to all logs and metrics New Relic gives you.
Read full review
Perforce Software
This rating is related to setting up an environment from an existing Perforce repository. Initial setup of Perforce as the repository for the company was done by a separate team long prior to my inception.
Read full review
Alternatives Considered
New Relic
  • New Relic's APM is better than Datadog. Has better traces, and dashboards.
  • The Apdex based alerts are accurate and work predictably even at a large scale.
  • New Relic can become expensive as the volume of data ingested grows.
  • Datadog has better dashboards and cross-service maps.
We selected New Relic because of better APM capabilities, and our teams ease of usage
Read full review
Perforce Software
Perforce has a better built native visual client that is much simpler to use than Git's. It has a lot of optimizations in the workflow that can execute common patterns during a usual workday. Perforce also has an easier to understand method of presenting merge conflicts and does a better overall job of handling merges.
Read full review
Scalability
New Relic
Agent deployment is easily integrated into our workflow. Adding the agent to new servers is quick and painless
Read full review
Perforce Software
No answers on this topic
Return on Investment
New Relic
  • Less time debugging issues or letting issues go unknown
  • We know of issues before our customers
  • One common tool for logs, apm, infrastructure, and most alerting. Makes for easier developer experience.
  • Cost is expensive and is one of highest engineering spends
Read full review
Perforce Software
  • Decreased our implementation costs by allowing versioning and back out of customizations made in the field.
  • saves developers time through automation of changes between branches - they think less of the plumbing and have more time to write code.
  • Downside is training/managing expectations of new developers who come in assuming they will use Git.
Read full review
ScreenShots