New Relic vs. Red Hat Ansible Automation Platform

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
New Relic
Score 8.2 out of 10
N/A
New Relic is a SaaS-based web and mobile application performance management provider for the cloud and the datacenter. They provide code-level diagnostics for dedicated infrastructures, the cloud, or hybrid environments and real time monitoring.
$0
No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
Ansible
Score 9.2 out of 10
N/A
The Red Hat Ansible Automation Platform (acquired by Red Hat in 2015) is a foundation for building and operating automation across an organization. The platform includes tools needed to implement enterprise-wide automation, and can automate resource provisioning, and IT environments and configuration of systems and devices. It can be used in a CI/CD process to provision the target environment and to then deploy the application on it.
$5,000
per year
Pricing
New RelicRed Hat Ansible Automation Platform
Editions & Modules
Free (Forever)
$0
No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
Telemetry Data Platform
$0.25
per month per extra GB data ingest (after first free 100GB per month)
Incident Intelligence
$0.50
per month per event (after first 1000 free events per month)
Standard
$99
per month per full user (after first free full user - unlimited free basic users)
Pro
Contact sales team
Enterprise
Contact sales team
Basic Tower
5,000
per year
Enterprise Tower
10,000
per year
Premium Tower
14,000
per year
Offerings
Pricing Offerings
New RelicAnsible
Free Trial
NoNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
New RelicRed Hat Ansible Automation Platform
Considered Both Products
New Relic
Chose New Relic
AppDynamics is very similar to New Relic, and is probably the only product we evaluated that was competitive. There wasn't a clear winner between these two; we ultimately stayed with New Relic because AppDynamic's support wasn't incredibly impressive, and it didn't seem to have …
Ansible

No answer on this topic

Features
New RelicRed Hat Ansible Automation Platform
Configuration Management
Comparison of Configuration Management features of Product A and Product B
New Relic
-
Ratings
Red Hat Ansible Automation Platform
8.6
44 Ratings
7% above category average
Infrastructure Automation00 Ratings9.244 Ratings
Automated Provisioning00 Ratings8.841 Ratings
Parallel Execution00 Ratings8.840 Ratings
Node Management00 Ratings8.432 Ratings
Reporting & Logging00 Ratings7.841 Ratings
Version Control00 Ratings8.738 Ratings
Best Alternatives
New RelicRed Hat Ansible Automation Platform
Small Businesses
InfluxDB
InfluxDB
Score 8.8 out of 10
HashiCorp Terraform
HashiCorp Terraform
Score 8.5 out of 10
Medium-sized Companies
Logz.io
Logz.io
Score 9.2 out of 10
HashiCorp Terraform
HashiCorp Terraform
Score 8.5 out of 10
Enterprises
NetBrain Technologies
NetBrain Technologies
Score 9.1 out of 10
HashiCorp Terraform
HashiCorp Terraform
Score 8.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
New RelicRed Hat Ansible Automation Platform
Likelihood to Recommend
8.1
(138 ratings)
9.5
(108 ratings)
Likelihood to Renew
8.8
(16 ratings)
8.1
(3 ratings)
Usability
7.5
(8 ratings)
7.3
(1 ratings)
Availability
9.1
(2 ratings)
-
(0 ratings)
Performance
9.1
(2 ratings)
8.7
(5 ratings)
Support Rating
9.0
(7 ratings)
7.3
(3 ratings)
Implementation Rating
8.1
(9 ratings)
8.2
(1 ratings)
Configurability
7.3
(3 ratings)
-
(0 ratings)
Ease of integration
9.0
(1 ratings)
8.6
(5 ratings)
Product Scalability
9.1
(2 ratings)
-
(0 ratings)
Vendor post-sale
8.2
(2 ratings)
-
(0 ratings)
Vendor pre-sale
8.2
(2 ratings)
-
(0 ratings)
User Testimonials
New RelicRed Hat Ansible Automation Platform
Likelihood to Recommend
New Relic
It is perfect for observing our energy platforms during high-load situations, such as grid demand spikes, or our real-time ingest of sensor data, allowing us to respond in real time to anomalies. And it’s a good way to monitor API performance in client dashboards, too. But it’s not as conducive for low-budget/low-code work or deep customization that doesn’t get ample development support given its complexity and expense.
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Red Hat
It has helped save us so much time, as it was designed to automate mundane and repetitive tasks that we were using other tools to perform and that required so much manual intervention. It does not work very well within Windows environments, understandably, but I would love to see more integration. I want it to be sexy and attractive to more than just geeky sysadmins.
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Pros
New Relic
  • Capturing Front end Metrics specially web vitals and setting up alerts for violations really helps.
  • NRQL is great tool to fetch the data you need. With queries you can pull the data and put the data by table or by chart. You can even trend graphs and create dashboards.
  • Synthetic Monitoring is very helpful for proactive monitoring. You can use it for user journeys by using scripted browser monitor type or just check availability using PING type.
  • ASk AI is great addition that can fetch details you need with natuaral language
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Red Hat
  • Debugging is easy, as it tells you exactly within your job where the job failed, even when jumping around several playbooks.
  • Ansible seems to integrate with everything, and the community is big enough that if you are unsure how to approach converting a process into a playbook, you can usually find something similar to what you are trying to do.
  • Security in AAP seems to be pretty straightforward. Easy to organize and identify who has what permissions or can only see the content based on the organization they belong to.
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Cons
New Relic
  • Support for SQL like query with more functional features of analysis while viewing distributed tracing.
  • support for very low level specific integration from APIs to classes to functions to piece of code
  • More detailed documentation, as we faced issues while integrating for the first time.
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Red Hat
  • YAML is hard for many to adopt. Moving to a system that is not as white space sensitive would likely increase uptake.
  • AAP and EDA should be more closely aligned. There are differences that can trip users of the integration up. An example would be the way that variables are used.
  • Event-driven Ansible output is not as informative as AAP.
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Likelihood to Renew
New Relic
The only issue that we have had with New Relic is that the price might be a little expensive for smaller companies. The amount of data you store in New Relic impacts the cost, and can get away from you if you don't work closely with the vendor. Overall though the application is top notch.
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Red Hat
Even is if it's a great tool, we are looking to renew our licence for our production servers only. The product is very expensive to use, so we might look for a cheaper solution for our non-production servers. One of the solution we are looking, is AWX, free, and similar to AAP. This is be perfect for our non-production servers.
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Usability
New Relic
As an engineer, New Relic has been very quick and easy for me to pick up/install/use. It has been less easy for some of the less technical-minded folks in our organization and their UI still is inconsistent multiple years after refactoring their platform to be New Relic One.
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Red Hat
the yaml is easy to write and most people can be taught to write basic playbooks in a few weeks
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Reliability and Availability
New Relic
Never observed an outage
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Red Hat
No answers on this topic
Performance
New Relic
there are times where browser cache will cause issues that require you to clear your browser before continuing.
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Red Hat
Great in almost every way compared to any other configuration management software. The only thing I wish for is python3 support. Other than that, YAML is much improved compared to the Ruby of Chef. The agentless nature is incredibly convenient for managing systems quickly, and if a member of your term has no terminal experience whatsoever they can still use the UI.
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Support Rating
New Relic
The support team has been really helpful and resolved most of the issues on time. However, for a couple of issues, several follow-ups were needed to elicit a reasonable response. The issue was deeply technical and could have been investigated only by their Architects, and bringing them into the ticket took longer than needed
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Red Hat
There is a lot of good documentation that Ansible and Red Hat provide which should help get someone started with making Ansible useful. But once you get to more complicated scenarios, you will benefit from learning from others. I have not used Red Hat support for work with Ansible, but many of the online resources are helpful.
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Implementation Rating
New Relic
It's better to start by implementing New Relic in one project and test everything. Try to follow best recommended practices and read all the official documentation. Everything seems well tested. Then, start by installing agents to the rest of your projects and keep a close look to all logs and metrics New Relic gives you.
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Red Hat
I spoke on this topic today!
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Alternatives Considered
New Relic
New Relic is the most full-featured offering that we've found, and is incredibly easy to start using with a PHP app. The New Relic agent is installed as a PHP extension so it is able to monitor and track the performance of any PHP app being run by the web server. Other tools required the installation and setup of a PHP dependency at the application level.
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Red Hat
I haven't thought of any right now other than just doing our own home-brewed shell scripts. Command line scripts. And how does this compare? It's light years ahead, especially with the ability to share credentials without giving the person the actual credentials. You can delegate that within, I guess what used to be called Ansible Tower, which is now the Ansible Automation platform. It lets you share, I can give you the keys without you being able to see the keys. It's great
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Scalability
New Relic
Agent deployment is easily integrated into our workflow. Adding the agent to new servers is quick and painless
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Red Hat
No answers on this topic
Return on Investment
New Relic
  • We were able to quickly identify our most time consuming APIs. In some cases we were able to bring down times for some apis from 4s to 200ms.
  • We were able to identify our slowest database queries and optimize them for quicker response times.
Read full review
Red Hat
  • Red Hat Ansible Automation Platform offers automation and ML tools that allow me to automate complex IT tasks.
  • Through automation analytics, it is seamless to gain full visibility into automation performance allowing me to make informed decisions.
  • Red Hat Ansible Automation Platform allows me to move rapidly from insights to action.
  • Creating and sharing automation content in one place unify a team in one place hence enhancing real-time collaboration.
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ScreenShots