New Relic vs. Splunk Application Performance Monitoring (APM)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
New Relic
Score 8.5 out of 10
N/A
New Relic is a SaaS-based web and mobile application performance management provider for the cloud and the datacenter. They provide code-level diagnostics for dedicated infrastructures, the cloud, or hybrid environments and real time monitoring.
$0
No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
Splunk Application Performance Monitoring (APM)
Score 7.9 out of 10
N/A
Splunk APM is an application performance monitor that uses AI to drive troubleshooting of issues that arise within applications.
$55
per month
Pricing
New RelicSplunk Application Performance Monitoring (APM)
Editions & Modules
Free (Forever)
$0
No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
Telemetry Data Platform
$0.25
per month per extra GB data ingest (after first free 100GB per month)
Incident Intelligence
$0.50
per month per event (after first 1000 free events per month)
Standard
$99
per month per full user (after first free full user - unlimited free basic users)
Pro
Contact sales team
Enterprise
Contact sales team
Standard
$55 ($660 billed annually)
Per Host, Per Month
Enterprise
$85 ($1,020 billed annually)
Per Host, Per Month
Enterprise (Usage-based Price)
Per TAPM
Trace Analyzed Per Minute
Standard (Usage-based Price)
Per TAPM
Trace Analyzed Per Minute
Offerings
Pricing Offerings
New RelicSplunk Application Performance Monitoring (APM)
Free Trial
NoYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsSplunk APM offers Host-based Pricing or Usage-based Pricing, billed annually. Significant Volume Discounts offered.
More Pricing Information
Community Pulse
New RelicSplunk Application Performance Monitoring (APM)
Considered Both Products
New Relic
Chose New Relic
Similar features, the New Relic data ingestion costs are better and UI better as well
Chose New Relic
We selected New Relic because we were more readily able to send metrics and performance data to one centralized location, and perform a variety of visualization and correlation tasks in a single location, with a single application.
Chose New Relic
New Relic is easier to login and use as it's user friendly, its full-stack capacity lets us to monitor the whole system across all the tiers. However compared to Dynatrace its deep-dive analysis capacity needs to be improved, compared to Splunk its log analysis and reporting …
Splunk Application Performance Monitoring (APM)
Chose Splunk Application Performance Monitoring (APM)
It has edge because of our existing logging solutions is Splunk
Chose Splunk Application Performance Monitoring (APM)
It is good that the correlation analysis and the cause of the failure can be analyzed more extensively through the collection of many data. It is good because it provides a user interface (usability) well and can be used conveniently. It is good because it can utilize anomaly …
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
New RelicSplunk Application Performance Monitoring (APM)
Application Performance Management
Comparison of Application Performance Management features of Product A and Product B
New Relic
-
Ratings
Splunk Application Performance Monitoring (APM)
7.8
9 Ratings
2% above category average
Application monitoring00 Ratings8.29 Ratings
Database monitoring00 Ratings7.79 Ratings
Application performance management console00 Ratings7.89 Ratings
Virtualization monitoring00 Ratings7.49 Ratings
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User Ratings
New RelicSplunk Application Performance Monitoring (APM)
Likelihood to Recommend
8.6
(126 ratings)
8.1
(9 ratings)
Likelihood to Renew
8.8
(16 ratings)
-
(0 ratings)
Usability
7.5
(8 ratings)
8.0
(9 ratings)
Availability
9.1
(2 ratings)
-
(0 ratings)
Performance
9.1
(2 ratings)
-
(0 ratings)
Support Rating
9.0
(7 ratings)
-
(0 ratings)
Implementation Rating
8.5
(8 ratings)
-
(0 ratings)
Configurability
7.3
(3 ratings)
-
(0 ratings)
Ease of integration
9.0
(1 ratings)
-
(0 ratings)
Product Scalability
9.1
(2 ratings)
-
(0 ratings)
Vendor post-sale
8.2
(2 ratings)
-
(0 ratings)
Vendor pre-sale
8.2
(2 ratings)
-
(0 ratings)
User Testimonials
New RelicSplunk Application Performance Monitoring (APM)
Likelihood to Recommend
New Relic
New - relic is well suited if you want to analyse the performance of your services and you want to improve it. Integration with multiple services with same account gives a clear picture of flow of your APIs if you have micro-service architecture. New-relic is less appropriate when you want to do logging of your system. As it does not emits every single calls
Read full review
Splunk
Good for below cases 1. There is a front end and need to correlate data with front end data 2. multiple microservices and need to check the health of each system 3. correlate data from various sources 4. Application performance is a key to be captured 5. application performance is a key metric.
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Pros
New Relic
  • gives us an monitoring of all our underlying servers and also we can configure some alerts upon them like CPU and memory alerts.
  • Kubernetes cluster monitoring with new relic for EKS gives us and minute details of our cluster utilisation like node usage, pods memory request and limits
  • Network traceability for each and every request with response time analysis is great we can trace which component is responsible for generating response delay
  • log managements of the logs the infrastructure is generating we can view logs through there only
Read full review
Splunk
  • Detect and Troubleshoot, which allows team to eliminate errors.
  • Dashboard creates a one stop location for environment health
  • Provides visibility, access to logs and user data real time.
Read full review
Cons
New Relic
  • I would like to see sort of simulator inside the user interface, that way we can send requests directly from it to test some configuration instead of setting up a test environment in our end.
  • It would be nice if the data ingestion can be filtered by APM's. That way we can know which application is ingested most data.
  • It would be nice if we could ingest logs (apache, system logs, and other logs) and correlate them with the APM.
Read full review
Splunk
  • I wish Splunk Application Performance Monitoring could integrate with packet capture and analysis tools and provide the integrated analysis results on each tier of the application
Read full review
Likelihood to Renew
New Relic
The only issue that we have had with New Relic is that the price might be a little expensive for smaller companies. The amount of data you store in New Relic impacts the cost, and can get away from you if you don't work closely with the vendor. Overall though the application is top notch.
Read full review
Splunk
No answers on this topic
Usability
New Relic
As an engineer, New Relic has been very quick and easy for me to pick up/install/use. It has been less easy for some of the less technical-minded folks in our organization and their UI still is inconsistent multiple years after refactoring their platform to be New Relic One.
Read full review
Splunk
Splunk is a great tool for log mining. It is less time-consuming and easy to use. It provides high security, it has customisable dashboards. Furthermore, it acts as a search head, and it gives real-time status. It has the ability to collect data from any source and multiple sources, and it can correlate them.
Read full review
Reliability and Availability
New Relic
Never observed an outage
Read full review
Splunk
No answers on this topic
Performance
New Relic
there are times where browser cache will cause issues that require you to clear your browser before continuing.
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Splunk
No answers on this topic
Support Rating
New Relic
There are times I feel that the initial support is lacking. And in some cases the automated responses of not hearing anything are annoying if the reason why there has been no movement is because we are still waiting to hear back from NR support. So, i think they should loose the automation as it can seem disingenuous
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Splunk
No answers on this topic
Implementation Rating
New Relic
It's better to start by implementing New Relic in one project and test everything. Try to follow best recommended practices and read all the official documentation. Everything seems well tested. Then, start by installing agents to the rest of your projects and keep a close look to all logs and metrics New Relic gives you.
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Splunk
No answers on this topic
Alternatives Considered
New Relic
New Relic is the most full-featured offering that we've found, and is incredibly easy to start using with a PHP app. The New Relic agent is installed as a PHP extension so it is able to monitor and track the performance of any PHP app being run by the web server. Other tools required the installation and setup of a PHP dependency at the application level.
Read full review
Splunk
It is good that the correlation analysis and the cause of the failure can be analyzed more extensively through the collection of many data. It is good because it provides a user interface (usability) well and can be used conveniently.
It is good because it can utilize anomaly detection through various AI-based ML models.
Read full review
Scalability
New Relic
Agent deployment is easily integrated into our workflow. Adding the agent to new servers is quick and painless
Read full review
Splunk
No answers on this topic
Return on Investment
New Relic
  • Less time debugging issues or letting issues go unknown
  • We know of issues before our customers
  • One common tool for logs, apm, infrastructure, and most alerting. Makes for easier developer experience.
  • Cost is expensive and is one of highest engineering spends
Read full review
Splunk
  • It gave us more quicker alerts in a organize way to distribute to specific audience.
  • Helped us to improve our uptime by getting pro-active alerts via emails
  • More collaboration in a DevOps culture
Read full review
ScreenShots