What users are saying about
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Top Rated
156 Ratings
4 Ratings

New Relic

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Top Rated
156 Ratings
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Score 8.1 out of 100
4 Ratings
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Score 8.8 out of 100

Likelihood to Recommend

New Relic

I appreciate that New Relic is easily integrated into applications for APM and infrastructure for monitoring.Our applications are Ruby on Rails apps and getting them reporting into New Relic is easy to implement. In most cases, it just requires adding the "newrelic" gem and updating the "newrelic.yml" configuration file. Just this simple addition to a project gives us an entrypoint to analyzing performance.We use the New Relic Infrastructure agent by default on all of our cloud based servers. We have this set up with Chef so we don't even think about it; we just spin servers up and go. Minutes later they're reporting into New Relic. We use Terraform to automatically create monitors so we can keep track of the essentials like core processes, disk, CPU, and memory.
Michael Jenkins | TrustRadius Reviewer

Stackdriver

Easy to set up in all environments. With this tool, the company is now able to measure both well-functioning data and data that needs immediate intervention. This early detection facilitates decisions about actions to correct the disorder and improve indexes. Stackdriver is now essential for the company's security and monitoring team and we plan to expand to other branches.
Sara Silveira | TrustRadius Reviewer

Feature Rating Comparison

Application Performance Management

New Relic
7.7
Stackdriver
9.4
Application monitoring
New Relic
9.2
Stackdriver
10.0
Database monitoring
New Relic
8.1
Stackdriver
10.0
Threshold alerts
New Relic
8.6
Stackdriver
10.0
Predictive capabilities
New Relic
6.4
Stackdriver
9.0
Application performance management console
New Relic
8.1
Stackdriver
10.0
Collaboration tools
New Relic
6.5
Stackdriver
9.0
Out-of-the box templates to monitor applications
New Relic
7.5
Stackdriver
9.0
Application dependency mapping and thresholding
New Relic
7.4
Stackdriver
8.0
Virtualization monitoring
New Relic
7.7
Stackdriver
10.0
Server availability and performance monitoring
New Relic
8.5
Stackdriver
9.0
Server usage monitoring and capacity forecasting
New Relic
7.9
Stackdriver
9.0
IT Asset Discovery
New Relic
6.3
Stackdriver
10.0

Pros

New Relic

  • New Relic lets you drill down into the nitty-gritty of your application, breaking down requests however far you want in order to inspect the performance of your application throughout the request lifecycle.
  • New Relic offers many integrations with other services and technologies, making it easy to get it set up and start using it.
  • New Relic offers many views and types of visualizations to help you understand what's going on in as much detail as you want to know.
Ben McClure | TrustRadius Reviewer

Stackdriver

  • It is fully managed and more scalable.
  • Real-time log analysis.
  • Log Alerts.
Sara Silveira | TrustRadius Reviewer

Cons

New Relic

  • Cloud-centric / OS-centric. There is no/limited ability to query metrics with an agent installed.
  • Insights-based queries (dashboards and alerts) are limited to 1000 (soon to be 2000) records and that doesn't work for enterprise scale.
  • NRQL is awesome -- except when it isn't. The replacement QL is more robust but is significantly more complex to learn.
  • No agent management tools in the platform. And, yes, you will want agent management tools after the first dozen or so deployments.
Anonymous | TrustRadius Reviewer

Stackdriver

  • For searching and filtering the logs the system is slow sometimes.
  • An agent needs to be installed in each VM to monitor specific metrics.
  • The pricing model is confusing.
Sara Silveira | TrustRadius Reviewer

Likelihood to Renew

New Relic

New Relic 8.0
Based on 9 answers
I have not yet found any similar product that offers me this range of features to help us keep our online service fast and reliable. Besides this, New Relic is constantly evolving by adding new plugins to emerging technologies and platforms. Server performance measuring features are a key point as our user database grows.
Anonymous | TrustRadius Reviewer

Stackdriver

No score
No answers yet
No answers on this topic

Usability

New Relic

New Relic 9.0
Based on 3 answers
New Relic interface can be tricky to setup sometimes, especially on dashboards, but the overall usability is great. We also find particularly interesting the chart creation tools. There are no major issues that prevented us using any of their services.
Anonymous | TrustRadius Reviewer

Stackdriver

No score
No answers yet
No answers on this topic

Reliability and Availability

New Relic

New Relic 10.0
Based on 1 answer
we have never had any down time issues!!!
Jayson E. Conry | TrustRadius Reviewer

Stackdriver

No score
No answers yet
No answers on this topic

Performance

New Relic

New Relic 8.0
Based on 1 answer
there are times where browser cache will cause issues that require you to clear your browser before continuing.
Jayson E. Conry | TrustRadius Reviewer

Stackdriver

No score
No answers yet
No answers on this topic

Support Rating

New Relic

New Relic 8.0
Based on 3 answers
There are times I feel that the initial support is lacking. And in some cases the automated responses of not hearing anything are annoying if the reason why there has been no movement is because we are still waiting to hear back from NR support. So, i think they should loose the automation as it can seem disingenuous
Jayson E. Conry | TrustRadius Reviewer

Stackdriver

Stackdriver 10.0
Based on 1 answer
It is also a great problem detection tool, and this is extremely important for General Motors.
The user can count on the ease of flexible panels and advanced visualization tools that help to identify problems. Among the most common, we can mention:
- containment of hosts;
- cloud provider limitation;
- hardware wear.
And also Stackdriver Integration with other Google Cloud data tools such as BigQuery, Cloud Pub/Sub, Cloud Storage and Cloud Database.
Sara Silveira | TrustRadius Reviewer

Implementation Rating

New Relic

New Relic 8.5
Based on 4 answers
The documentation was clear and concise; the only issue we ran into was custom application naming. Due to HTTPD mod_fcgid and the need for the application name to be set in php.ini (not in .htaccess or the virtual host directive) ... we had issues setting this up.
Travis Crowder | TrustRadius Reviewer

Stackdriver

No score
No answers yet
No answers on this topic

Alternatives Considered

New Relic

We had originally looked into CloudWatch to monitor our resources since we have our stack built in AWS, but found that it would take additional work to setup the dashboards, alerts, and details that we wanted to see in our reports. It was worth the additional investment for us to get the data we needed with less work.
Sean Patterson | TrustRadius Reviewer

Stackdriver

Honestly, because it is from Google, we also mainly chose this product on the recommendation of other friends and businesses, and because of its reliability, security and ease of access. It also has excellent technical support and warranty. The staff is fast and super efficient and always helps us when we need help.
Sara Silveira | TrustRadius Reviewer

Scalability

New Relic

New Relic 8.0
Based on 1 answer
It's easy to scale. However, it isn't as easy to keep track of costs and who own's what/
Jayson E. Conry | TrustRadius Reviewer

Stackdriver

No score
No answers yet
No answers on this topic

Return on Investment

New Relic

  • New Relic helps us detect defects before our customers do.
  • New Relic helps us prioritize performance improvements. Engineers don't need to spend time measuring the latency of transactions themselves.
  • New Relic helps us notify the appropriate people rapidly when there are problems.
Anonymous | TrustRadius Reviewer

Stackdriver

  • Record storage and search.
  • Real-time insights.
  • Troubleshooting without interruption.
Sara Silveira | TrustRadius Reviewer

Pricing Details

New Relic

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Stackdriver

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

New Relic
8.5
Stackdriver
9.0

Likelihood to Renew

New Relic
8.0
Stackdriver

Usability

New Relic
9.0
Stackdriver

Reliability and Availability

New Relic
10.0
Stackdriver

Performance

New Relic
8.0
Stackdriver

Support Rating

New Relic
8.0
Stackdriver
10.0

Implementation Rating

New Relic
8.5
Stackdriver

Scalability

New Relic
8.0
Stackdriver

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