Newforma Project Center vs Salesforce | TrustRadius

What users are saying about

Score 8 out of 10

Based on 5 reviews and ratings

Score 8.3 out of 10

Based on 2562 reviews and ratings

Feature Rating Comparison

Newforma Project Center

Salesforce

Plan distribution & viewing

Plan markups & sharing

Issue tracking & punchlists

Photo documentation

Jobsite reports

Document sharing

RFI tools

Collaboration & approvals

As-built drawings

Mobile app

Submittal design and management

Newforma Project Center

Salesforce

Customer data management / contact management

Workflow management

Territory management

Opportunity management

Integration with email client (e.g., Outlook or Gmail)

Contract management

Quote & order management

Interaction tracking

Channel / partner relationship management

Newforma Project Center

Salesforce

Case management

Call center management

Help desk management

Newforma Project Center

Salesforce

Lead management

Email marketing

Newforma Project Center

Salesforce

Task management

Billing and invoicing management

Reporting

Newforma Project Center

Salesforce

Forecasting

Pipeline visualization

Customizable reports

Newforma Project Center

Salesforce

Custom fields

Custom objects

Scripting environment

API for custom integration

Newforma Project Center

Salesforce

Single sign-on capability

Role-based user permissions

Newforma Project Center

Salesforce

Social data

Social engagement

Newforma Project Center

Salesforce

Marketing automation

Compensation management

Newforma Project Center

Salesforce

Mobile access

Pros

Newforma sits on top of our previous filing system (Windows Explorer). This was very important to us because we didn't have to change the project numbering system in order to fit Newforma's design. Also, if we were to decide we didn't like it, we could easily revert back to our previous methods.
Newforma does a great job of indexing information, making searches much easier by being able to use keywords instead of knowing the exact file location. No more traversing through countless folders before finding what you need.
Newforma keeps a read receipt for everything that you submit through it for issue tracking, and keeps an easy to read record of your workflow.

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Verified User

Administrator in Information Technology

Civil Engineering Company, 11-50 employees

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Salesforce nails the reporting suite. It's so robust and refined, that it makes my job 10 times more efficient.
Task and recurring meetings. I love logging in everyday and knowing exactly what I have lined up for the day, or at least an idea of it. This helps me organize my calendar.
Notes, emails, plugins. I love being able to take notes directly into the Account/Opportunity, and then in turn send emails directly to the client from there as well. Also, if i'm in my work email, and I email a client directly, I can then easily attach said email into my Salesforce account via one easy click.

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Customer Success Manager

ReachForceComputer Software, 11-50 employees

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Cons

File downloads.
User-interface.

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Verified User

Professional in Professional Services

Architecture & Planning Company, 51-200 employees

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Quick access to report "button(s)" on dashboard. Right now you have to go to the Reports Tab, find the report template and run it. In Sales, we look at the same reports daily, and for individual sales personnel, being able to click 1 button to get to their accounts with the through date always being updated to "today" (so it doesn't have to be selected every single day before running the report) - would be of great help.

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Leslie Bradford

Sales & Operations

INTEGRIS SolutionsBuilding Materials, 11-50 employees

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Likelihood to Renew

No score

No answers yet

No answers on this topic

Salesforce 10.0

Based on 48 answers

While it's not perfect and can be overly complicated at times, there is not another solution out there that can do what it does. To get the same functionality you would need numerous disparate tools to match the amount of functionality Salesforce has. Having it all aggregated on one platform makes the complicated parts far more bearable

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Account Manager

Camelot EnterprisesApparel & Fashion, 11-50 employees

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Usability

No score

No answers yet

No answers on this topic

Salesforce 7.5

Based on 36 answers

Salesforce is like a bucket of legos. Everyone gets the same bucket, but can build anything you want out of it. I've worked on Salesforce instances for: construction, non-profits, job training, music industries, medical insurance, medical billing, paid parking, and international medical diagnostic companies.

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Salesforce.com Administrator

OPKO Diagnostics, LLCMedical Practice, 51-200 employees

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Reliability and Availability

No score

No answers yet

No answers on this topic

Salesforce 9.8

Based on 27 answers

All Force.com apps run on world-class data centers with backup, failover, and disaster-recovery facilities. Force.com has had a proven 99.9 percent uptime record for years. Accordingly, I only recall our instance of Salesforce having one unscheduled, brief down time over 6 years. I can't remember for sure, but it may have been due to our Internet Service Provider (ISP) versus Salesforce itself. Also, Salesforce does it's best to keep customers in the loop:

Trust.salesforce.com is the salesforce.com community's home for real-time information on system performance and security. On this site you'll find:

Live and historical data on system performance
Up-to-the minute information on planned maintenance
Phishing, malicious software and social engineering threats
Best security practices for your organization
Information on how we safeguard your data

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Corporate Controller / Director Sales

Solar WindsInformation Technology and Services, 501-1000 employees

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Performance

No score

No answers yet

No answers on this topic

Salesforce 9.0

Based on 18 answers

Salesforce performance in general is excellent. "The cloud infrastructure beneath Force.com has been fine-tuned over the past 10 years. It powers nearly 100,000+ businesses running more than 185,000 applications that 3 million users count on every day."
Points per Salesforce -
1) Multitenant kernel - With a multitenant platform, each business that uses the app doesn’t have its own copy. Instead, all businesses share a single copy and then customize it for their specific needs.
2) ISO 27001 certified security - You can’t compromise when it comes to enterprise-level security. Force.com is road-tested and trusted by nearly 100,000+ companies, including many of the world’s most security-conscious organizations, such as banks and health care providers.
3) Proven reliability - All Force.com apps run on world-class data centers with backup, failover, and disaster-recovery facilities. Force.com has had a proven 99.9 percent uptime record for years.
4) Proven, real-time scalability - Force.com is used by many of the world's largest enterprises, including Cisco, Japan Post Network, and Symantec. Applications can automatically scale from a few users to millions of page views, as needed.
5) Real-time query optimizer - You need fast access to your data. The Force.com query optimizer delivers under 300ms response time, at a massive scale.
6) Real-time transparent system status - You can always see real-time system performance, availability, and security information at trust.salesforce.com.
7) Real-time upgrades - Unlike traditional software platforms, our upgrades never break your customizations, code, or integrations. We upgrade the platform for you 3 to 4 times each year. As a result, you’re always on the latest version, with access to the latest features, performance, and security enhancements.
8) Real-time sandbox environments - With a single click, you can create copies of your applications, configuration, and data in separate environments for development, testing, and training.
9) Three global production data centers and disaster recovery - Force.com runs on three geographically dispersed, mirrored data centers with built-in replication, disaster recovery, a redundant network backbone, and no single points of failure

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Corporate Controller / Director Sales

Solar WindsInformation Technology and Services, 501-1000 employees

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Support Rating

Newforma Project Center 7.0

Based on 1 answer

While I have never asked for support myself, a Newforma representative has been in the office annually to give training seminars and info sessions on how to fully use the product. I find this essential to keep the product relevant and make sure everyone knows its full capabilities and an important part of customer support.

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Verified User

Professional in Professional Services

Architecture & Planning Company, 51-200 employees

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Salesforce 6.0

Based on 32 answers

Since we do not pay for Premier Support, the agreed upon response times are still pretty good. It is a little ridiculous that you should need to pay tens of thousands of dollars for their best support options and training.

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Salesforce Administrator

AAPCHospital & Health Care, 201-500 employees

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In-Person Training

No score

No answers yet

No answers on this topic

Salesforce 7.9

Based on 11 answers

All instructors are Salesforce certified. If you have done any type of customization, then it probably makes more sense to use the consulting partner who implemented your instance of Salesforce for training

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Corporate Controller / Director Sales

Solar WindsInformation Technology and Services, 501-1000 employees

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Online Training

No score

No answers yet

No answers on this topic

Salesforce 9.1

Based on 15 answers

The quality of Salesforce's standard online training is high, but limited by nature as to what it covers.
Here are some common online courses -
Getting Started: Navigating Salesforce
Getting Started: Using the Sales Cloud
Getting Started: Administering Salesforce
Getting Started with Reports and Dashboards
Social Media Goes to Work: Chatter
Securing your Salesforce Organization
Getting Started with Data.com
Getting Started with Force.com Pages (Visualforce)
Writing Secure Applications on Force.com

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Corporate Controller / Director Sales

Solar WindsInformation Technology and Services, 501-1000 employees

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Implementation Rating

No score

No answers yet

No answers on this topic

Salesforce 9.4

Based on 16 answers

Executive involvement is critical. Make sure you have a good handle on the metrics you would like to ultimately manage. Work as a team to document your business requirements. Whiteboard often. Understand Salesforce's best practice capabilities.

Have a central person identified to handle all report and analysis requests (ie - don't allow multiple people to create reports; have one person create reports and distribute them to decision makers via the Salesforce dashboard or whatever form). Make sure you understand critical dates and develop the project plan accordingly

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Corporate Controller / Director Sales

Solar WindsInformation Technology and Services, 501-1000 employees

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Alternatives Considered

A good competitor against other similar solutions and support is excellent.

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Verified User

Manager in Customer Service

Architecture & Planning Company, 51-200 employees

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Salesforce is head and shoulders above any other CRM available on the market. It integrates with Gmail and almost any other third-party tool that your company plans to use, making it the most robust and integrated tool available.

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Business Development Strategist

Elevated ThirdMarketing and Advertising, 11-50 employees

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Scalability

No score

No answers yet

No answers on this topic

Salesforce 10.0

Based on 2 answers

Salesforce has the unique ability to scale to new products and offerings quickly growing with your enterprise.

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Center of Innovation and Excellence Lead

The Mosaic CompanyFarming, 1001-5000 employees

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Return on Investment

Newforma makes it easy to transfer, share, archive, and search extensive data sets in a single GUI
For it to be effective, all users in a team must receive a basic training and use it consistently
Adoption in the industry is good (A/E); many teams use it consistently. Learning to use it once produces time-saving in subsequent projects

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Gil Lopez CTS ING

Integrated Technology Architect

TEECOMDesign, 51-200 employees

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Salesforce.com has contributed to a more efficient overall organization in particular lowering cycle times required by technology in the field and in finance.
Salesforce.com has played a large part in a formidable increase in our sales close rate.
Salesforce.com has dramatically increased our insight into our business.

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Irene Chivily Von Toussaint

Vice President, Operations

Precision Painting PlusConstruction, 11-50 employees

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Screenshots

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See All (3) Salesforce Screenshots

Pricing Details

General

Free Trial

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Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Rating Summary

Newforma Project Center

Salesforce

Newforma Project Center

Salesforce

Newforma Project Center

Salesforce

Newforma Project Center

Salesforce

Newforma Project Center

Salesforce

Newforma Project Center

Salesforce

Newforma Project Center

Salesforce

Newforma Project Center

Salesforce

Newforma Project Center

Salesforce

Newforma Project Center

Salesforce

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