Newired vs. Support.com Guided Path

Newired

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Newired	Score 8.0 out of 10	Enterprise companies (1,001+ employees)	Newired is a digital adoption solution designed to allow companies and organizations to create seamless, smooth, and positive experiences for users, with interactive, step-by-step guidance or tooltips. With Newired, users are guided through the completion of tasks and processes, even complex ones, and mistakes are reduced or even avoided completely. Newired doesn’t require companies to redesign or overhaul their websites and web applications to ensure a smooth experience for their…	$540 per month
Support.com Guided Path	Score 8.0 out of 10	N/A	Support.com headquartered in Sunnyvale offers Guided Path, the company's customer self-help and guided assistance platform for mobile and desktop apps.	N/A

Pricing

Newired

Support.com Guided Path

Editions & Modules

No answers on this topic

Offerings

Pricing Offerings
Newired	Support.com Guided Path
Free Trial
Yes	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
Yes	No

Entry-level Setup Fee

$6,480 per year

No setup fee

Additional Details

The application costs depends on the number of users. More info here: https://www.newired.com/newired-pricing/

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More Pricing Information

Community Pulse
	Newired	Support.com Guided Path
Top Pros	Pro New technology Pro Boarding process Pro Workflow tool	Pro Technical support Pro Helped a lot
Top Cons	Minus Integration with google Minus Active directory Minus New application	Minus Cloud platform

User Ratings
	Newired	Support.com Guided Path
Likelihood to Recommend	- (0 ratings)	8.0 (1 ratings)

User Testimonials
	Newired	Support.com Guided Path
Likelihood to Recommend	Newired No answers on this topic	Support.com It is well suited for consumers with small business[es], but in my view not suitable for large businesses. Incentivized Verified User Anonymous Read full review
Pros	Newired No answers on this topic	Support.com Helped in customer and technical support with massive home based team. Optimized home sourcing and industry leading solutions. Helped a lot in Education and Healthcare. Incentivized Verified User Anonymous Read full review
Cons	Newired No answers on this topic	Support.com Need more value with products. Need more value with warranty. Cloud platform needs improvement. Incentivized Verified User Anonymous Read full review
Alternatives Considered	Newired No answers on this topic	Support.com No alternative utilized Incentivized Verified User Anonymous Read full review
Return on Investment	Newired No answers on this topic	Support.com No specific resources required. Less team because of home based services. User friendly. Incentivized Verified User Anonymous Read full review
ScreenShots	Newired Screenshots