Newired vs. UserReplay

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Newired
Score 8.0 out of 10
Enterprise companies (1,001+ employees)
Newired is a digital adoption solution designed to allow companies and organizations to create seamless, smooth, and positive experiences for users, with interactive, step-by-step guidance or tooltips. With Newired, users are guided through the completion of tasks and processes, even complex ones, and mistakes are reduced or even avoided completely. Newired doesn’t require companies to redesign or overhaul their websites and web applications to ensure a smooth experience for their…
$540
per month
UserReplay
Score 8.0 out of 10
Enterprise companies (1,001+ employees)
UserReplay, from UK-headquartered software company User Replay with offices in France and the US, offers a customer experience management tool dedicated to usability testing of websites, web forms, and web applications.N/A
Pricing
NewiredUserReplay
Editions & Modules
Newired Journeys
$540.00
per month
Newired Tips
$540.00
per month
Newired Journeys
$540.00
per month
Newired Tips
$540.00
per month
Newired Tips & Journeys
$801.00
per month
Newired Tips & Journeys
$801.00
per month
No answers on this topic
Offerings
Pricing Offerings
NewiredUserReplay
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup Fee$6,480 per yearOptional
Additional DetailsThe application costs depends on the number of users. More info here: https://www.newired.com/newired-pricing/
More Pricing Information
Best Alternatives
NewiredUserReplay
Small Businesses
Pendo.io
Pendo.io
Score 8.2 out of 10
Smartlook
Smartlook
Score 8.5 out of 10
Medium-sized Companies
Whatfix
Whatfix
Score 9.3 out of 10
Siteimprove
Siteimprove
Score 8.7 out of 10
Enterprises
Whatfix
Whatfix
Score 9.3 out of 10
Contentsquare
Contentsquare
Score 8.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
NewiredUserReplay
Likelihood to Recommend
-
(0 ratings)
9.0
(1 ratings)
User Testimonials
NewiredUserReplay
Likelihood to Recommend
Newired
No answers on this topic
UserReplay
Great for online businesses who are well established and want to refine their UX/site performance.
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Pros
Newired
No answers on this topic
UserReplay
  • Identifying an issue and quickly understanding what the financial impact is
  • Seeing how users use and interact with your site, by device
  • Reporting on custom events
  • Quickly finding a session and replaying it, to watch it back.
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Cons
Newired
No answers on this topic
UserReplay
  • Having confidence in the reports/numbers it pulls
  • No function to email out weekly/monthly reports.
  • Insights are sometimes difficult to extract
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Alternatives Considered
Newired
No answers on this topic
UserReplay
Very well, a similar but different system
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Return on Investment
Newired
No answers on this topic
UserReplay
  • Confirmed our low basket abandonment
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ScreenShots

Newired Screenshots

Screenshot of Modal stepsScreenshot of Step by step guidance

UserReplay Screenshots

Screenshot of The real-time dashboard provides a single view where you can get instant visibility of alarming trends. In addition, UserReplay will send you email alerts when KPIs fall outside of their normal range.Screenshot of When conversion issues are discovered, the next question will be “what is the impact of this issue on our business?” UserReplay’s unique monetization analysis provides immediate insight into the real financial impact of issues and allows easy prioritization of resolutions.