Likelihood to Recommend Jobvite was very useful when used to onboard our new hires. Being a Human capital management company, we hire many individuals on a weekly basis so it helps us keep all of the paperwork organized and prevent any accidents when managing all of the data. Sometimes it does pose a problem for those who are not technologically savvy.
Read full review It's really great for us. Our payroll administrator retired and we decided to absorb that function within HR. Paycor takes care of the taxes and much of the extra details she had done previously allowing that transition to be possible. The software is easy to use and my managers have taken on more with timesheet review. If a company has really complex differentials it might not be ready for them, yet. We have one that I have to do manually but I'm hopeful they will be able to add it in soon!
Read full review Pros Workflow- I love that you can immediately see where in the process a candidate is. Dashboard- The customization and overall feel of the site. Feed- The fact that you can see the feed from the candidates other applications is a plus. Read full review Scheduling for management is well organized and easily visualized to ensure proper coverage while avoiding overtime or being over staffed. Scheduling for the employees is user friendly. Employees can easily request and view their time off. They can also view their schedule along with their team's at any time. Payroll is very streamlined. With scheduling and payroll in the same system, everything can be quickly verified for accuracy. All time sheets are kept within the system and then easily processed for payroll. Read full review Cons Custom fields--custom fields do not follow the candidate from hire to onboarding. This is problematic because we then have to recreate on the onboarding side to then import into our HRIS. Onboarding picklists are time-consuming to populate. We have to enter options one at a time, rather than being able to do an import. Also, field mapping on Hire is a lot easier than having to set up tags on option sets in onboarding. Read full review Customer Service is atrocious. We've had 6 Customer Success Managers in less than 3 years-hard to develop any type of rhythm in addressing and solving problems. They also utilize a ticketing system to report issues, but there is little to no communication of when tickets are actually resolved and what the resolution was-requires a ton of prodding from the client to get answers to emails. Integration with third party platforms (benefits for example) is also lacking. Issues are prevalent and take excessive time to resolve. Read full review Likelihood to Renew If I were to become an internal recruiter again, I would almost definitely use Jobvite. I liked the fact that we could set up any job application link on our company web site to connect directly to Jobvite. I also liked that Jobvite made employee referral easy to submit, as employee referrals tend to be the highest quality candidates. Jobvite really has all the tools a recruiter needs to get a candidate through a recruiting process quickly without anything slipping through the cracks. Even though there are a lot of features I feel can be greatly improved, I don't think there is anything on the market today that is better than Jobvite
Read full review The product is really good overall. The customer service is not the best and the benefits administration is kind of painful. However, the good outweighs the bad. We might get a different benefit admin system that can be integrated into Paycor. My controller doesn't want to switch anything for a [long] time.
Read full review Usability After using varios ATS's in the past, I have found most comfort and ease using jobvite. This tool has made the hiring process so easy to manage and just the fact that it is not complicated to use, makes it even better
Read full review Unfortunately, Paycor has a major system issue that in my opinion needs to totally be reconfigured. The benefit module is not accurate and does not work correctly. The EDI feeds do not work and took over a year to be implemented and still were not accurate
Read full review Reliability and Availability No issues (especially compared to ADP).
Read full review I feel like Paycor is always up and running! If they are planning downtime, they communicate it clearly. Every once in a while, I get something that says the system isn't working but it is usually back up within the hour. I typically find by the time that the employees complain about it, that it is resolved within the system.
Read full review Performance For the most part, everything moves super fast. There are a few sections (Expense Management) that sometimes take a bit to load correctly. Or if they are interesting, it takes a minute to talk to each other! But reports are quickly downloaded and available! Even data heavy reports run fairly fast!
Read full review Support Rating Support used to be better. In the last few years, though, I feel like there has been significantly less investment in customer service. We used to have account managers who were very visible and always checking in. Also, there used to be a phone number to get around-the-clock support. I am not sure that that exists at the quality it used to
Read full review I feel like support will transfer you back and forth between departments and put you on hold forever. I believe it is very difficult to see the status of an open ticket. During my experience, it feels like the client has to push all communication and request updates from support regularly.
Read full review Online Training Had phone training. Lots of webinars. Generally pretty good. Not enough time to learn. User community exists, but haven’t used.
Read full review The online trainings are super helpful. They have user guides that you can read through, interactive training that will walk you through it as well as plain web based ones. I've actually never had an in-person training but all of the information you need can be found online. They also will do individual support training if you are struggling with a certain area.
Read full review Implementation Rating It forces you to evaluate your own business process. The software lets you re-engineer things
Read full review Implementation of any new software is going to be challenging, especially if you are maintaining an existing program concurrently. When it is time for dual-processing (both old and new software) prior to going live, be prepared to be stressed. But trust the process and it will be over soon.
Read full review Alternatives Considered Before implementing Jobvite, we had
iCIMS and
Kronos Workforce Ready . Neither of these products got us where we wanted to be with metrics, candidate experience, or technology. I'm sure since we left them they have updated, but we are much happier with Jobvite than others. In the process of searching for a new ATS, we attended demonstrations of 9 other applicant tracking systems and were most impressed with Jobvite.
Read full review Paylocity was cumbersome and not very intuitive. I was constantly on the phone with them trying to figure out how to do something. I once called back 4 different times( because I didn’t believe the answer they gave me was how to do what I was asking), explained my problem the exact same way and got 4 different answers. So, I lost trust in the product and started looking for a product I could rely on.
Read full review Scalability I gave it a 10 because we only use it across one organization. However, it has allowed us to break it into multiple departments and layers of management. It is also easy for us to utilize across different locations but still under one master company. They have always provided us support when we decide to change something on an organizational level
Read full review Return on Investment Reporting - we had none before other than manually tracking things in excel documents, now we have a full suite of reports and dashboards we can customize. Interview Scheduling - With the candidate self-scheduling feature, we can now schedule interviews in a matter of seconds while also automating the candidate confirmation email and the calendar invites. More detailed source tracking than I have seen in any other product allowing full visibility on who we hire, where they came from and we can now analyze our sources. Read full review ACA - Great. It took us approximately two hours to complete, compared to the 40+ Hours it took us in previous years. Timesheet maintenance- this takes more time than it did previously. Reporting - Confusing and Difficult. Very little customization and has forced us to rely less on reports. Performance- Supervisors are spending 20% less time on performance reviews due to the easy of answering the questions. Read full review ScreenShots