What users are saying about
2 Ratings
29 Ratings
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 6 out of 100
29 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.6 out of 100

Likelihood to Recommend

NewzSocial

If you're operating a social media campaign across several platforms (Facebook, Twitter, LinkedIn, etc) This can really help, because it streamlines everything. Everybody is on the same page, and it tailors your organization to each user, so it's pretty easy to navigate once you have your footing. Really helps our social media manager out.
Anonymous | TrustRadius Reviewer

ReviewTrackers

Some key questions would include how many users need to view the reviews, what functionality is given to the various users and how often the reviews need to be delivered. Those were important options for us in choosing this platform. Knowing we could customize the reports for each user was a nice feature.
Anonymous | TrustRadius Reviewer

Pros

NewzSocial

  • It's super clean and easy to use. From a client perspective, they like it because they can create their own news topics and share it with their internal audiences
  • The newest update lets you look at channels from other countries to see what current trends are globally
  • With the latest release, you can also post to LinkedIn and to groups on LinkedIn and Facebook – which makes it super easy for sharing content.
Anonymous | TrustRadius Reviewer

ReviewTrackers

  • Review Trackers has a great support team! Any questions or concerns I had were answered promptly and handled quickly!
  • Review Trackers makes requesting reviews more professional with their customized templates. They also make it easy to direct patients to whichever particular review sites we'd like them to review on.
  • Review Trackers has made monitoring our online traffic and reviews much easier. The dashboard is very user friendly and easy to navigate.
  • Review Trackers is great with their email notifications. I love getting to work and seeing that a new review has been left!
Brooke Potts | TrustRadius Reviewer

Cons

NewzSocial

  • It's a saturated market – there's a lot of programs like these, so while it's fun and easy to use, there's a lot of other apps like this. They'll need to innovate if they really want to stand out
  • Their website isn't exactly trustworthy – this is a weird complaint, but the site loads strange and doesn't look...legitimate, I guess. It's a hard sell with some people.
  • Loading is sometimes an issue – sometimes it's slower than others.
Anonymous | TrustRadius Reviewer

ReviewTrackers

  • I wish reviews came in immediately. I know there are technical challenges for doing this, but it would allow my team to respond to customers immediately rather than sometimes having to wait until the next day.
  • I'd like to be able to manage users through locations, meaning I want to open a location in the dashboard and manage users from there rather than managing locations from the user management section. This would make it a little easier to make sure that the right users have been assigned to the right locations.
  • Audits of review site URLs set for my locations should be automated. I have to go in every so often to make sure everything is still accurate. If accurate URLs are not set reviews will not be pulled.
Brian Rothe | TrustRadius Reviewer

Likelihood to Renew

NewzSocial

No score
No answers yet
No answers on this topic

ReviewTrackers

ReviewTrackers 9.1
Based on 1 answer
No complaints. For a great price, we get exactly what we need out of it. Templates for review requests, as well as the ability to monitor the requests coming in and what our patients are saying about our services. It also gives the patients easy access to a direct link to review sites.
Brooke Potts | TrustRadius Reviewer

Usability

NewzSocial

No score
No answers yet
No answers on this topic

ReviewTrackers

ReviewTrackers 9.1
Based on 1 answer
It was super easy to access the dashboard and view everything that was going on. I also love the review request template ... it's great at the end of the week starting to see reviews come in.
Brooke Potts | TrustRadius Reviewer

Support Rating

NewzSocial

No score
No answers yet
No answers on this topic

ReviewTrackers

ReviewTrackers 9.1
Based on 1 answer
They are always there when I need them, and there has never been an issue with the support team. They are prompt with their responses and always very polite and eager to help me out. I also frequently have them asking me if there is anything additional they can do, which I greatly appreciate
Brooke Potts | TrustRadius Reviewer

Implementation Rating

NewzSocial

No score
No answers yet
No answers on this topic

ReviewTrackers

ReviewTrackers 9.1
Based on 1 answer
LOVE REVIEW TRACKERS.
Brooke Potts | TrustRadius Reviewer

Alternatives Considered

NewzSocial

No answers on this topic

ReviewTrackers

We did some internet searches for a product like this and we found that review trackers had what we were looking for. I was able to call the day I decided to move forward with the product and arrange for a demo. I signed up the same day and am very satisfied with the outcome.
Melissa Kotzenberg | TrustRadius Reviewer

Return on Investment

NewzSocial

  • Keeps our clients happy – this is first and foremost. They can see the effectiveness of their campaigns
  • Helps us analyze our clicks – we can tell where our users are going, what they react to, and what they're looking at most
  • Streamlines our workload – it makes the whole process much faster, so we can worry about other things and tackle other projects.
Anonymous | TrustRadius Reviewer

ReviewTrackers

  • ReviewTrackers has met each expectation we have set with ease. We've been able to maintain a more visible presence in the public review space, showing our past and potential guests we are engaged and take their feedback seriously.
  • We are able to set goals for our properties to try and receive a higher score year over year for specific platforms and this wouldn't be possible without ReviewTrackers ability to have the entirety of each property's historical data.
Jason Hatfield | TrustRadius Reviewer

Screenshots

Pricing Details

NewzSocial

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

NewzSocial Editions & Modules

Additional Pricing Details

ReviewTrackers

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

ReviewTrackers Editions & Modules

Edition
Professional Plan$491
Enterprise Plan$591
  1. Per Month, Per Location
Additional Pricing Details

Add comparison