NewzSocial vs ReviewTrackers

• It's super clean and easy to use. From a client perspective, they like it because they can create their own news topics and share it with their internal audiences
• The newest update lets you look at channels from other countries to see what current trends are globally
• With the latest release, you can also post to LinkedIn and to groups on LinkedIn and Facebook – which makes it super easy for sharing content.

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• Review Trackers has a great support team! Any questions or concerns I had were answered promptly and handled quickly!
• Review Trackers makes requesting reviews more professional with their customized templates. They also make it easy to direct patients to whichever particular review sites we'd like them to review on.
• Review Trackers has made monitoring our online traffic and reviews much easier. The dashboard is very user friendly and easy to navigate.
• Review Trackers is great with their email notifications. I love getting to work and seeing that a new review has been left!

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• It's a saturated market – there's a lot of programs like these, so while it's fun and easy to use, there's a lot of other apps like this. They'll need to innovate if they really want to stand out
• Their website isn't exactly trustworthy – this is a weird complaint, but the site loads strange and doesn't look...legitimate, I guess. It's a hard sell with some people.
• Loading is sometimes an issue – sometimes it's slower than others.

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• I wish reviews came in immediately. I know there are technical challenges for doing this, but it would allow my team to respond to customers immediately rather than sometimes having to wait until the next day.
• I'd like to be able to manage users through locations, meaning I want to open a location in the dashboard and manage users from there rather than managing locations from the user management section. This would make it a little easier to make sure that the right users have been assigned to the right locations.
• Audits of review site URLs set for my locations should be automated. I have to go in every so often to make sure everything is still accurate. If accurate URLs are not set reviews will not be pulled.

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• Keeps our clients happy – this is first and foremost. They can see the effectiveness of their campaigns
• Helps us analyze our clicks – we can tell where our users are going, what they react to, and what they're looking at most
• Streamlines our workload – it makes the whole process much faster, so we can worry about other things and tackle other projects.

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• ReviewTrackers has met each expectation we have set with ease. We've been able to maintain a more visible presence in the public review space, showing our past and potential guests we are engaged and take their feedback seriously.
• We are able to set goals for our properties to try and receive a higher score year over year for specific platforms and this wouldn't be possible without ReviewTrackers ability to have the entirety of each property's historical data.

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