What users are saying about
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 6 out of 100
Based on 2 reviews and ratings
29 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 6.2 out of 100
Based on 29 reviews and ratings
Attribute Ratings
- ReviewTrackers is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend

6.0
NewzSocial
60%
1 Rating
10.0
ReviewTrackers
100%
22 Ratings
Likelihood to Renew

NewzSocial
N/A
0 Ratings
9.1
ReviewTrackers
91%
1 Rating
Usability

NewzSocial
N/A
0 Ratings
9.1
ReviewTrackers
91%
1 Rating
Support Rating

NewzSocial
N/A
0 Ratings
9.1
ReviewTrackers
91%
2 Ratings
Implementation Rating

NewzSocial
N/A
0 Ratings
9.1
ReviewTrackers
91%
2 Ratings
Likelihood to Recommend
NewzSocial
If you're operating a social media campaign across several platforms (Facebook, Twitter, LinkedIn, etc) This can really help, because it streamlines everything. Everybody is on the same page, and it tailors your organization to each user, so it's pretty easy to navigate once you have your footing. Really helps our social media manager out.

Verified User
Employee in Marketing
Design Company, 11-50 employeesReviewTrackers
Some key questions would include how many users need to view the reviews, what functionality is given to the various users and how often the reviews need to be delivered. Those were important options for us in choosing this platform. Knowing we could customize the reports for each user was a nice feature.

Verified User
Director in Marketing
Restaurants Company, 51-200 employeesPros
NewzSocial
- It's super clean and easy to use. From a client perspective, they like it because they can create their own news topics and share it with their internal audiences
- The newest update lets you look at channels from other countries to see what current trends are globally
- With the latest release, you can also post to LinkedIn and to groups on LinkedIn and Facebook – which makes it super easy for sharing content.

Verified User
Employee in Marketing
Design Company, 11-50 employeesReviewTrackers
- Review Trackers has a great support team! Any questions or concerns I had were answered promptly and handled quickly!
- Review Trackers makes requesting reviews more professional with their customized templates. They also make it easy to direct patients to whichever particular review sites we'd like them to review on.
- Review Trackers has made monitoring our online traffic and reviews much easier. The dashboard is very user friendly and easy to navigate.
- Review Trackers is great with their email notifications. I love getting to work and seeing that a new review has been left!
Treatment Coordinator/Marketing
Jovan ProsthodonticsMedical Practice, 11-50 employees
Cons
NewzSocial
- It's a saturated market – there's a lot of programs like these, so while it's fun and easy to use, there's a lot of other apps like this. They'll need to innovate if they really want to stand out
- Their website isn't exactly trustworthy – this is a weird complaint, but the site loads strange and doesn't look...legitimate, I guess. It's a hard sell with some people.
- Loading is sometimes an issue – sometimes it's slower than others.

Verified User
Employee in Marketing
Design Company, 11-50 employeesReviewTrackers
- I wish reviews came in immediately. I know there are technical challenges for doing this, but it would allow my team to respond to customers immediately rather than sometimes having to wait until the next day.
- I'd like to be able to manage users through locations, meaning I want to open a location in the dashboard and manage users from there rather than managing locations from the user management section. This would make it a little easier to make sure that the right users have been assigned to the right locations.
- Audits of review site URLs set for my locations should be automated. I have to go in every so often to make sure everything is still accurate. If accurate URLs are not set reviews will not be pulled.
Digital Marketing Manager
Servco Pacific Inc.Automotive, 1001-5000 employees
Pricing Details
NewzSocial
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
—Starting Price
—NewzSocial Editions & Modules
—
Additional Pricing Details
—ReviewTrackers
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Starting Price
$49 Per Month, Per Location
ReviewTrackers Editions & Modules
Edition
Professional Plan | $491 |
---|---|
Enterprise Plan | $591 |
- Per Month, Per Location
Additional Pricing Details
—Likelihood to Renew
NewzSocial
No score
No answers yet
No answers on this topic
ReviewTrackers
ReviewTrackers 9.1
Based on 1 answer
No complaints. For a great price, we get exactly what we need out of it. Templates for review requests, as well as the ability to monitor the requests coming in and what our patients are saying about our services. It also gives the patients easy access to a direct link to review sites.
Treatment Coordinator/Marketing
Jovan ProsthodonticsMedical Practice, 11-50 employees
Usability
NewzSocial
No score
No answers yet
No answers on this topic
ReviewTrackers
ReviewTrackers 9.1
Based on 1 answer
It was super easy to access the dashboard and view everything that was going on. I also love the review request template ... it's great at the end of the week starting to see reviews come in.
Treatment Coordinator/Marketing
Jovan ProsthodonticsMedical Practice, 11-50 employees
Support Rating
NewzSocial
No score
No answers yet
No answers on this topic
ReviewTrackers
ReviewTrackers 9.1
Based on 2 answers
They are always there when I need them, and there has never been an issue with the support team. They are prompt with their responses and always very polite and eager to help me out. I also frequently have them asking me if there is anything additional they can do, which I greatly appreciate
Treatment Coordinator/Marketing
Jovan ProsthodonticsMedical Practice, 11-50 employees
Implementation Rating
NewzSocial
No score
No answers yet
No answers on this topic
ReviewTrackers
ReviewTrackers 9.1
Based on 2 answers
LOVE REVIEW TRACKERS.
Treatment Coordinator/Marketing
Jovan ProsthodonticsMedical Practice, 11-50 employees
Alternatives Considered
NewzSocial
No answers on this topic
ReviewTrackers
We did some internet searches for a product like this and we found that review trackers had what we were looking for. I was able to call the day I decided to move forward with the product and arrange for a demo. I signed up the same day and am very satisfied with the outcome.
Property Manager
Penobscot Management LLC.Real Estate, 51-200 employees
Return on Investment
NewzSocial
- Keeps our clients happy – this is first and foremost. They can see the effectiveness of their campaigns
- Helps us analyze our clicks – we can tell where our users are going, what they react to, and what they're looking at most
- Streamlines our workload – it makes the whole process much faster, so we can worry about other things and tackle other projects.

Verified User
Employee in Marketing
Design Company, 11-50 employeesReviewTrackers
- ReviewTrackers has met each expectation we have set with ease. We've been able to maintain a more visible presence in the public review space, showing our past and potential guests we are engaged and take their feedback seriously.
- We are able to set goals for our properties to try and receive a higher score year over year for specific platforms and this wouldn't be possible without ReviewTrackers ability to have the entirety of each property's historical data.
Guest Relations Coordinator
Great Wolf LodgeHospitality, 5001-10,000 employees