NexHealth vs. Salesforce Health Cloud

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
NexHealth
Score 8.7 out of 10
N/A
NexHealth is a patient engagement platform for dental and medical practices connecting patients, doctors, and developers to accelerate healthcare innovation. The platform fully integrates with EHR systems to provide convenience and simplicity for a patient's booking journey.N/A
Salesforce Health Cloud
Score 8.1 out of 10
N/A
Salesforce Health Cloud is a patient and member relationship platform designed to deliver personalized engagement, and provide a complete view of the patient. With Health Cloud, care teams have access to clinical and non-clinical patient and member data including current health conditions and medications, appointment history, communication preferences, and data from the EHR and other systems. Teams are able to work across entire patient and member groups to provide care, faster.N/A
Pricing
NexHealthSalesforce Health Cloud
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
NexHealthSalesforce Health Cloud
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
NexHealthSalesforce Health Cloud
Top Pros
Top Cons
Best Alternatives
NexHealthSalesforce Health Cloud
Small Businesses

No answers on this topic

Intergy EHR
Intergy EHR
Score 7.0 out of 10
Medium-sized Companies

No answers on this topic

CareLogic EHR
CareLogic EHR
Score 10.0 out of 10
Enterprises

No answers on this topic

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
NexHealthSalesforce Health Cloud
Likelihood to Recommend
9.0
(1 ratings)
7.0
(2 ratings)
Usability
-
(0 ratings)
7.0
(1 ratings)
User Testimonials
NexHealthSalesforce Health Cloud
Likelihood to Recommend
NexHealth
Dental offices needing to scale down the many services they use would be a perfect fit. I think any medical facility would use Nexhealth and love it! A situation where a doctor is looking to expand their online presence is also a great opportunity for Nexhealth. We have gotten 100s of new Google reviews, but the great thing is they are all 5 star. We used Swell and granted, Swell gets a higher review count, but Nexhealth is pretty good!
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Salesforce
Salesforce Health Cloud is great if your organization has the expertise to integrate with your EMR system. All the functionality of service cloud plus healthcare related synergies to help with easy to use appointment reminders and further health suggestions are a huge plus.
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Pros
NexHealth
  • All-in- one platform
  • Great customer support
  • Very skilled and knowledgeable team
  • Gets high reviews for Google
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Salesforce
  • [There] are particular objects such as person accounts which [are] linked with [health care company accounts if they have a policy].
  • We have flows and pages where a user or client can book [their] appointment with a practitioner and get instant help by raising a case or request for [an] appointment.
  • [Salesforce] Health Cloud keeps all the records of clients and practitioners and can link them when and where ever needed.
  • Objects in the managed package have [a] standard field which gives a perfect solution with out-of-the-box functionality without creating such a model or structure.
  • We can raise cases or requests and [use] automation tools like flows [so] the case will be assigned to [a] practitioner or the queue of the user.
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Cons
NexHealth
  • Our forms have had trouble syncing with Dentrix
  • There is customization we would like to be able to do inside new patient forms that we cannot do
  • Syncing issues with paperwork into Dentrix
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Salesforce
  • integration with Epic was close to impossible
  • buy-in from IT to support a system on Epic was not keen to work with decreased our ability to function in the way we expected
  • lack of knowing this integration challenge prior
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Usability
NexHealth
No answers on this topic
Salesforce
It is a wonderful platform with some limitations in it's ability to easily connect with Epic. If your system has the experience and ability to build the connector, you will have great success and a robust platform to do all you need.
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Alternatives Considered
NexHealth
Nexhealth is superior because it is more advanced in customization than all of the above. We have had a few issues with syncing and I don't want practices to overlook this. The program is not 100% foolproof.
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Salesforce
When it comes to Health Cloud in other CRM we have to create the related object and fields and we have to set [up] a complete architecture for the healthcare business to run over the CRM. But here Salesforce is proving a managed package, which is Health Cloud, has the framework already built we just [have to] use the standard functionality and get our task with automation done. This has definitely reduced the effort of developers as well as the agents who are working on the Health Cloud. [Even] a person with very little coding skill can use this CRM and get [their] task cases, etc. automated and [the] perfect solution can be built with low efforts.
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Return on Investment
NexHealth
  • Reduced our cost per month for multiple programs
  • Gotten us more Google reviews
  • Saved us time sending automatic messages to patients
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Salesforce
  • Definitely, [the ability] to handle [a] large number of users, [Salesforce Health Cloud] serves the best solution to the healthcare industry.
  • [The] best part is that it is cloud-based technology where data and records will always be ready for use and there is minimal chance of losing the data.
  • It has reduced the efforts of the agents to book appointments or find the right practitioner which saves time [for] both the agent as well as the client.
  • There are automation tools [that] are used to send emails for reminders of policies.
  • Issues of people can be handled when a case is created and it gets assigned to a user or queue of users to get the issue resolved asap.
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ScreenShots

NexHealth Screenshots

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