NextGen Healthcare EHR
9 Ratings
NextGen® Practice Management Solutions
10 Ratings

NextGen Healthcare EHR

9 Ratings
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Score 7.1 out of 100

Based on 9 reviews and ratings

NextGen® Practice Management Solutions

10 Ratings
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Score 5.9 out of 100

Based on 10 reviews and ratings

Feature Set Ratings

    Billing and Claims Management

    7.8

    NextGen Healthcare EHR

    78%

    NextGen® Practice Management Solutions

    Feature Set Not Supported
    N/A
    NextGen Healthcare Clinical Care Solutions (including MediTouch) ranks higher in 5/5 features
    NextGen Healthcare Clinical Care Solutions (including MediTouch) ranks higher in 5/5 features

    Real-time eligibility verification

    7.3
    73%
    5 Ratings
    N/A
    0 Ratings

    Claims management

    9.1
    91%
    5 Ratings
    N/A
    0 Ratings

    Coding

    8.2
    82%
    5 Ratings
    N/A
    0 Ratings

    Patient billing

    7.0
    70%
    5 Ratings
    N/A
    0 Ratings

    Financial Reporting

    7.7
    77%
    4 Ratings
    N/A
    0 Ratings

    Patient Scheduling

    8.2

    NextGen Healthcare EHR

    82%

    NextGen® Practice Management Solutions

    Feature Set Not Supported
    N/A
    NextGen Healthcare Clinical Care Solutions (including MediTouch) ranks higher in 5/5 features
    NextGen Healthcare Clinical Care Solutions (including MediTouch) ranks higher in 5/5 features

    Rule-based scheduling

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Automated appointment reminders

    9.2
    92%
    5 Ratings
    N/A
    0 Ratings

    Automated patient check-in

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Multi-location support

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Calendar interface

    5.7
    57%
    5 Ratings
    N/A
    0 Ratings

    Electronic Medical Records

    6.3

    NextGen Healthcare EHR

    63%

    NextGen® Practice Management Solutions

    Feature Set Not Supported
    N/A
    NextGen Healthcare Clinical Care Solutions (including MediTouch) ranks higher in 10/10 features
    NextGen Healthcare Clinical Care Solutions (including MediTouch) ranks higher in 10/10 features

    Charting / document management

    8.5
    85%
    5 Ratings
    N/A
    0 Ratings

    Templates

    8.4
    84%
    5 Ratings
    N/A
    0 Ratings

    Patient portal

    6.5
    65%
    5 Ratings
    N/A
    0 Ratings

    Mobile/tablet support

    7.0
    70%
    4 Ratings
    N/A
    0 Ratings

    Fax integration

    7.0
    70%
    1 Rating
    N/A
    0 Ratings

    Integration with other EMR and PM systems

    5.0
    50%
    5 Ratings
    N/A
    0 Ratings

    Workflow automation

    5.0
    50%
    1 Rating
    N/A
    0 Ratings

    Speech recognition

    3.7
    37%
    4 Ratings
    N/A
    0 Ratings

    Customization

    3.8
    38%
    5 Ratings
    N/A
    0 Ratings

    E-prescribing

    8.6
    86%
    5 Ratings
    N/A
    0 Ratings

    Medical Security and Privacy

    7.8

    NextGen Healthcare EHR

    78%

    NextGen® Practice Management Solutions

    Feature Set Not Supported
    N/A
    NextGen Healthcare Clinical Care Solutions (including MediTouch) ranks higher in 4/4 features
    NextGen Healthcare Clinical Care Solutions (including MediTouch) ranks higher in 4/4 features

    HIPAA compliance

    9.2
    92%
    10 Ratings
    N/A
    0 Ratings

    Role-based permission levels

    6.0
    60%
    1 Rating
    N/A
    0 Ratings

    Data backups and redundancy

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Local mode / networking failsafe

    7.0
    70%
    1 Rating
    N/A
    0 Ratings

    Workflow and Scale

    7.0

    NextGen Healthcare EHR

    70%

    NextGen® Practice Management Solutions

    Feature Set Not Supported
    N/A
    NextGen Healthcare Clinical Care Solutions (including MediTouch) ranks higher in 3/3 features
    NextGen Healthcare Clinical Care Solutions (including MediTouch) ranks higher in 3/3 features

    Task tracking

    6.0
    60%
    1 Rating
    N/A
    0 Ratings

    Specialty-specific workflows

    6.0
    60%
    1 Rating
    N/A
    0 Ratings

    Multi-office / multi-physician capabilities

    9.1
    91%
    5 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • NextGen Healthcare Clinical Care Solutions (including MediTouch) is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    7.4

    NextGen Healthcare EHR

    74%
    5 Ratings
    4.9

    NextGen® Practice Management Solutions

    49%
    2 Ratings

    Performance

    7.0

    NextGen Healthcare EHR

    70%
    2 Ratings

    NextGen® Practice Management Solutions

    N/A
    0 Ratings

    Likelihood to Recommend

    NextGen Healthcare EHR

    NextGen Healthcare Clinical Care Solutions works to get your practice or hospital EMR compliant. It is very difficult to get anything done quickly-- there are so many clicks required to perform simple tasks and when you are patient-facing it makes you look a little silly. It is difficult to input information quickly into the system and patient information does not always upload from their portal. Patients do like that they are able to look up their own records and send messages through this system. It is well suited for a practice that only wants one program to do it all-- billing, scheduling, and the actual practicing. It is, however, very difficult to learn as you need to learn how to trick the system in many cases.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 5 answers on this topic

    NextGen® Practice Management Solutions

    To start, Nextgen PM is NOT well-suited for companies who are looking for a could-based product—you will be required to house this software on your own server (this will force that company to maintain their own infrastructure). The solution is great for a company looking for a PM/EHR combo that communicates well with each other. The two modules are owned by the same company and does not require a costly API/bridge to be built between the two programs.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 2 answers on this topic

    Pros

    NextGen Healthcare EHR

    • Intuitive user interface and ability to access from anywhere.
    • Accessibility on latest Internet Explorer, Chrome, Firefox, Android, iOS on a variety of devices desktops and mobile.
    • User-friendly graphical user interface and ease of user enrollment.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 5 answers on this topic

    NextGen® Practice Management Solutions

    • Ability to save favorite phrases and templates to make charting more efficient for providers.
    • Ability to interface with Question Diagnostics for certain laboratory tests.
    • Ability to send and receive tasks to other user(s) on the system as well as send future tasks and reminders to yourself.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 2 answers on this topic

    Cons

    NextGen Healthcare EHR

    • I think there's still room for fuller integration of the multiple suites that they offer.
    • Optimizing certain templates to provide a more automated feel

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 5 answers on this topic

    NextGen® Practice Management Solutions

    • The software requires annoying/disruptive updates.
    • The software is housed on our own server. We have found that cloud-based solutions are much more convenient.
    • At times, the system is a bit "slow."
    • The canned reporting/BI tool is not as malleable as many of the other solutions we have used and/or trialed.
    • We were able to achieve cost-savings through some other systems.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 2 answers on this topic

    Pricing Details

    NextGen Healthcare EHR

    General

    Free Trial
    —
    Free/Freemium Version
    —
    Premium Consulting/Integration Services
    —
    Entry-level set up fee?
    No

    Starting Price

    —

    NextGen® Practice Management Solutions

    General

    Free Trial
    —
    Free/Freemium Version
    —
    Premium Consulting/Integration Services
    —
    Entry-level set up fee?
    No

    Starting Price

    —

    Performance

    NextGen Healthcare EHR

    NextGen Healthcare EHR 7.0
    Based on 2 answers
    Pages load quickly and reports are uploaded quickly. It just takes far too many clicks to get anything complete in this program. If a patient wants to pay for something after we have checked them out of their appointment, or wants to make an appointment it is not efficient. In a busy practice like ours efficiency is key and we need to keep the flow going

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 2 answers on this topic

    NextGen® Practice Management Solutions

    No score
    No answers yet
    No answers on this topic

    Alternatives Considered

    NextGen Healthcare EHR

    I feel like with NextGen we have a well-rounded amount of things that we can do. When we train new hires on how to use this system, it helps that the system is very user-friendly and simple enough to for those to catch on without extensive amounts of training.

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    Homero Flores | TrustRadius Reviewer
    Homero Flores
    View all 5 answers on this topic

    NextGen® Practice Management Solutions

    NextGen was more scattered and less streamlined than either Allscripts or EPIC

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 2 answers on this topic

    Return on Investment

    NextGen Healthcare EHR

    No answers on this topic

    NextGen® Practice Management Solutions

    • Nextgen did a good job of transitioning our practice away from paper health records.
    • I believe that the Return on Investment would have been much higher had we gone straight to a cloud-based tool.
    • By getting our feet wet with Nextgen, we have a pretty good understanding of Practice Management software. In other words, we could plug and play with most systems on the market.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 2 answers on this topic

    Screenshots

    NextGen® Practice Management Solutions

    —

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