7 Ratings
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Score 7.3 out of 100
8 Ratings
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Score 5 out of 100

Likelihood to Recommend

NextGen Healthcare EHR

NextGen Healthcare Clinical Care Solutions works to get your practice or hospital EMR compliant. It is very difficult to get anything done quickly-- there are so many clicks required to perform simple tasks and when you are patient-facing it makes you look a little silly. It is difficult to input information quickly into the system and patient information does not always upload from their portal. Patients do like that they are able to look up their own records and send messages through this system. It is well suited for a practice that only wants one program to do it all-- billing, scheduling, and the actual practicing. It is, however, very difficult to learn as you need to learn how to trick the system in many cases.
Anonymous | TrustRadius Reviewer

NextGen® Practice Management Solutions

To start, Nextgen PM is NOT well-suited for companies who are looking for a could-based product—you will be required to house this software on your own server (this will force that company to maintain their own infrastructure). The solution is great for a company looking for a PM/EHR combo that communicates well with each other. The two modules are owned by the same company and does not require a costly API/bridge to be built between the two programs.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Billing and Claims Management

NextGen Healthcare EHR
7.8
NextGen® Practice Management Solutions
Real-time eligibility verification
NextGen Healthcare EHR
7.2
NextGen® Practice Management Solutions
Claims management
NextGen Healthcare EHR
9.0
NextGen® Practice Management Solutions
Coding
NextGen Healthcare EHR
8.2
NextGen® Practice Management Solutions
Patient billing
NextGen Healthcare EHR
7.1
NextGen® Practice Management Solutions
Financial Reporting
NextGen Healthcare EHR
7.7
NextGen® Practice Management Solutions

Patient Scheduling

NextGen Healthcare EHR
8.2
NextGen® Practice Management Solutions
Rule-based scheduling
NextGen Healthcare EHR
8.0
NextGen® Practice Management Solutions
Automated appointment reminders
NextGen Healthcare EHR
9.0
NextGen® Practice Management Solutions
Automated patient check-in
NextGen Healthcare EHR
9.0
NextGen® Practice Management Solutions
Multi-location support
NextGen Healthcare EHR
9.0
NextGen® Practice Management Solutions
Calendar interface
NextGen Healthcare EHR
5.8
NextGen® Practice Management Solutions

Electronic Medical Records

NextGen Healthcare EHR
6.3
NextGen® Practice Management Solutions
Charting / document management
NextGen Healthcare EHR
8.4
NextGen® Practice Management Solutions
Templates
NextGen Healthcare EHR
8.3
NextGen® Practice Management Solutions
Patient portal
NextGen Healthcare EHR
6.5
NextGen® Practice Management Solutions
Mobile/tablet support
NextGen Healthcare EHR
6.8
NextGen® Practice Management Solutions
Fax integration
NextGen Healthcare EHR
7.0
NextGen® Practice Management Solutions
Integration with other EMR and PM systems
NextGen Healthcare EHR
5.2
NextGen® Practice Management Solutions
Workflow automation
NextGen Healthcare EHR
5.0
NextGen® Practice Management Solutions
Speech recognition
NextGen Healthcare EHR
3.7
NextGen® Practice Management Solutions
Customization
NextGen Healthcare EHR
3.9
NextGen® Practice Management Solutions
E-prescribing
NextGen Healthcare EHR
8.5
NextGen® Practice Management Solutions

Medical Security and Privacy

NextGen Healthcare EHR
7.8
NextGen® Practice Management Solutions
HIPAA compliance
NextGen Healthcare EHR
9.4
NextGen® Practice Management Solutions
Role-based permission levels
NextGen Healthcare EHR
6.0
NextGen® Practice Management Solutions
Data backups and redundancy
NextGen Healthcare EHR
9.0
NextGen® Practice Management Solutions
Local mode / networking failsafe
NextGen Healthcare EHR
7.0
NextGen® Practice Management Solutions

Workflow and Scale

NextGen Healthcare EHR
7.0
NextGen® Practice Management Solutions
Task tracking
NextGen Healthcare EHR
6.0
NextGen® Practice Management Solutions
Specialty-specific workflows
NextGen Healthcare EHR
6.0
NextGen® Practice Management Solutions
Multi-office / multi-physician capabilities
NextGen Healthcare EHR
9.0
NextGen® Practice Management Solutions

Pros

NextGen Healthcare EHR

  • Intuitive user interface and ability to access from anywhere.
  • Accessibility on latest Internet Explorer, Chrome, Firefox, Android, iOS on a variety of devices desktops and mobile.
  • User-friendly graphical user interface and ease of user enrollment.
Anonymous | TrustRadius Reviewer

NextGen® Practice Management Solutions

  • Ability to save favorite phrases and templates to make charting more efficient for providers.
  • Ability to interface with Question Diagnostics for certain laboratory tests.
  • Ability to send and receive tasks to other user(s) on the system as well as send future tasks and reminders to yourself.
Anonymous | TrustRadius Reviewer

Cons

NextGen Healthcare EHR

  • I think there's still room for fuller integration of the multiple suites that they offer.
  • Optimizing certain templates to provide a more automated feel
Anonymous | TrustRadius Reviewer

NextGen® Practice Management Solutions

  • The software requires annoying/disruptive updates.
  • The software is housed on our own server. We have found that cloud-based solutions are much more convenient.
  • At times, the system is a bit "slow."
  • The canned reporting/BI tool is not as malleable as many of the other solutions we have used and/or trialed.
  • We were able to achieve cost-savings through some other systems.
Anonymous | TrustRadius Reviewer

Performance

NextGen Healthcare EHR

NextGen Healthcare EHR 7.0
Based on 1 answer
Pages load quickly and reports are uploaded quickly. It just takes far too many clicks to get anything complete in this program. If a patient wants to pay for something after we have checked them out of their appointment, or wants to make an appointment it is not efficient. In a busy practice like ours efficiency is key and we need to keep the flow going
Anonymous | TrustRadius Reviewer

NextGen® Practice Management Solutions

No score
No answers yet
No answers on this topic

Alternatives Considered

NextGen Healthcare EHR

I feel like with NextGen we have a well-rounded amount of things that we can do. When we train new hires on how to use this system, it helps that the system is very user-friendly and simple enough to for those to catch on without extensive amounts of training.
Homero Flores | TrustRadius Reviewer

NextGen® Practice Management Solutions

NextGen was more scattered and less streamlined than either Allscripts or EPIC
Anonymous | TrustRadius Reviewer

Return on Investment

NextGen Healthcare EHR

No answers on this topic

NextGen® Practice Management Solutions

  • Nextgen did a good job of transitioning our practice away from paper health records.
  • I believe that the Return on Investment would have been much higher had we gone straight to a cloud-based tool.
  • By getting our feet wet with Nextgen, we have a pretty good understanding of Practice Management software. In other words, we could plug and play with most systems on the market.
Anonymous | TrustRadius Reviewer

Screenshots

NextGen® Practice Management Solutions

Pricing Details

NextGen Healthcare EHR

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

NextGen® Practice Management Solutions

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

NextGen Healthcare EHR
7.4
NextGen® Practice Management Solutions
4.8

Performance

NextGen Healthcare EHR
7.0
NextGen® Practice Management Solutions

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