NextGen Healthcare EHR vs NextGen® Practice Management Solutions

Likelihood to Recommend

NextGen Healthcare Clinical Care Solutions works to get your practice or hospital EMR compliant. It is very difficult to get anything done quickly-- there are so many clicks required to perform simple tasks and when you are patient-facing it makes you look a little silly. It is difficult to input information quickly into the system and patient information does not always upload from their portal. Patients do like that they are able to look up their own records and send messages through this system. It is well suited for a practice that only wants one program to do it all-- billing, scheduling, and the actual practicing. It is, however, very difficult to learn as you need to learn how to trick the system in many cases.

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Verified User

Employee in Customer Service

Medical Practice Company, 1-10 employees

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To start, Nextgen PM is NOT well-suited for companies who are looking for a could-based product—you will be required to house this software on your own server (this will force that company to maintain their own infrastructure). The solution is great for a company looking for a PM/EHR combo that communicates well with each other. The two modules are owned by the same company and does not require a costly API/bridge to be built between the two programs.

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Verified User

Analyst in Finance and Accounting

Medical Practice Company, 51-200 employees

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Feature Rating Comparison

NextGen Healthcare EHR

NextGen® Practice Management Solutions

Real-time eligibility verification

Claims management

Coding

Patient billing

Financial Reporting

NextGen Healthcare EHR

NextGen® Practice Management Solutions

Rule-based scheduling

Automated appointment reminders

Automated patient check-in

Multi-location support

Calendar interface

NextGen Healthcare EHR

NextGen® Practice Management Solutions

Charting / document management

Templates

Patient portal

Mobile/tablet support

Fax integration

Integration with other EMR and PM systems

Workflow automation

Speech recognition

Customization

E-prescribing

NextGen Healthcare EHR

NextGen® Practice Management Solutions

HIPAA compliance

Role-based permission levels

Data backups and redundancy

Local mode / networking failsafe

NextGen Healthcare EHR

NextGen® Practice Management Solutions

Task tracking

Specialty-specific workflows

Multi-office / multi-physician capabilities

Pros

Intuitive user interface and ability to access from anywhere.
Accessibility on latest Internet Explorer, Chrome, Firefox, Android, iOS on a variety of devices desktops and mobile.
User-friendly graphical user interface and ease of user enrollment.

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Verified User

Administrator in Information Technology

Chemicals Company, 10,001+ employees

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Ability to save favorite phrases and templates to make charting more efficient for providers.
Ability to interface with Question Diagnostics for certain laboratory tests.
Ability to send and receive tasks to other user(s) on the system as well as send future tasks and reminders to yourself.

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Verified User

Employee in Other

Hospital & Health Care Company, 11-50 employees

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Cons

I think there's still room for fuller integration of the multiple suites that they offer.
Optimizing certain templates to provide a more automated feel

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Verified User

C-Level Executive in Information Technology

Medical Practice Company, 1001-5000 employees

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The software requires annoying/disruptive updates.
The software is housed on our own server. We have found that cloud-based solutions are much more convenient.
At times, the system is a bit "slow."
The canned reporting/BI tool is not as malleable as many of the other solutions we have used and/or trialed.
We were able to achieve cost-savings through some other systems.

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Verified User

Analyst in Finance and Accounting

Medical Practice Company, 51-200 employees

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Performance

NextGen Healthcare EHR 7.0

Based on 1 answer

Pages load quickly and reports are uploaded quickly. It just takes far too many clicks to get anything complete in this program. If a patient wants to pay for something after we have checked them out of their appointment, or wants to make an appointment it is not efficient. In a busy practice like ours efficiency is key and we need to keep the flow going

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Verified User

Employee in Customer Service

Medical Practice Company, 1-10 employees

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No score

No answers yet

No answers on this topic

Alternatives Considered

I feel like with NextGen we have a well-rounded amount of things that we can do. When we train new hires on how to use this system, it helps that the system is very user-friendly and simple enough to for those to catch on without extensive amounts of training.

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Homero Flores

Refractive Surgery Counselor

Heaton Eye AssociatesHospital & Health Care, 51-200 employees

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NextGen was more scattered and less streamlined than either Allscripts or EPIC

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Verified User

Employee in Other

Hospital & Health Care Company, 11-50 employees

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Return on Investment

No answers on this topic

Nextgen did a good job of transitioning our practice away from paper health records.
I believe that the Return on Investment would have been much higher had we gone straight to a cloud-based tool.
By getting our feet wet with Nextgen, we have a pretty good understanding of Practice Management software. In other words, we could plug and play with most systems on the market.

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Verified User

Analyst in Finance and Accounting

Medical Practice Company, 51-200 employees

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Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Rating Summary

NextGen Healthcare EHR

NextGen® Practice Management Solutions

NextGen Healthcare EHR

NextGen® Practice Management Solutions

Likelihood to Recommend