7 Ratings
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Score 7.3 out of 100
4 Ratings
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Score 10 out of 100

Likelihood to Recommend

NextGen Healthcare EHR

NextGen Healthcare Clinical Care Solutions works to get your practice or hospital EMR compliant. It is very difficult to get anything done quickly-- there are so many clicks required to perform simple tasks and when you are patient-facing it makes you look a little silly. It is difficult to input information quickly into the system and patient information does not always upload from their portal. Patients do like that they are able to look up their own records and send messages through this system. It is well suited for a practice that only wants one program to do it all-- billing, scheduling, and the actual practicing. It is, however, very difficult to learn as you need to learn how to trick the system in many cases.
Anonymous | TrustRadius Reviewer

PointClickCare Core EHR Platform

PointClickCare is more suited for long-term care; less suited for independent or assisted living but they are making great strides. Reporting and dashboards could be more robust but by far this is better than any of the other products out there currently for long-term care. Financial Setup is cumbersome and could be more fluent or intuitive with better programming. UI is changing to a more modern look which is great. Training options could be better as not everyone does well with eLearning
Tina Hernandez | TrustRadius Reviewer

Feature Rating Comparison

Billing and Claims Management

NextGen Healthcare EHR
7.8
PointClickCare Core EHR Platform
7.8
Real-time eligibility verification
NextGen Healthcare EHR
7.2
PointClickCare Core EHR Platform
10.0
Claims management
NextGen Healthcare EHR
9.0
PointClickCare Core EHR Platform
8.0
Coding
NextGen Healthcare EHR
8.2
PointClickCare Core EHR Platform
8.0
Patient billing
NextGen Healthcare EHR
7.1
PointClickCare Core EHR Platform
8.0
Financial Reporting
NextGen Healthcare EHR
7.7
PointClickCare Core EHR Platform
5.0

Patient Scheduling

NextGen Healthcare EHR
8.2
PointClickCare Core EHR Platform
9.0
Rule-based scheduling
NextGen Healthcare EHR
8.0
PointClickCare Core EHR Platform
Automated appointment reminders
NextGen Healthcare EHR
9.1
PointClickCare Core EHR Platform
Automated patient check-in
NextGen Healthcare EHR
9.0
PointClickCare Core EHR Platform
Multi-location support
NextGen Healthcare EHR
9.0
PointClickCare Core EHR Platform
9.0
Calendar interface
NextGen Healthcare EHR
5.8
PointClickCare Core EHR Platform

Electronic Medical Records

NextGen Healthcare EHR
6.3
PointClickCare Core EHR Platform
4.9
Charting / document management
NextGen Healthcare EHR
8.4
PointClickCare Core EHR Platform
9.0
Templates
NextGen Healthcare EHR
8.3
PointClickCare Core EHR Platform
7.0
Patient portal
NextGen Healthcare EHR
6.5
PointClickCare Core EHR Platform
Mobile/tablet support
NextGen Healthcare EHR
6.8
PointClickCare Core EHR Platform
8.0
Fax integration
NextGen Healthcare EHR
7.0
PointClickCare Core EHR Platform
1.0
Integration with other EMR and PM systems
NextGen Healthcare EHR
5.1
PointClickCare Core EHR Platform
1.0
Workflow automation
NextGen Healthcare EHR
5.0
PointClickCare Core EHR Platform
5.0
Speech recognition
NextGen Healthcare EHR
3.7
PointClickCare Core EHR Platform
Customization
NextGen Healthcare EHR
3.9
PointClickCare Core EHR Platform
1.0
E-prescribing
NextGen Healthcare EHR
8.5
PointClickCare Core EHR Platform
7.0

Medical Security and Privacy

NextGen Healthcare EHR
7.8
PointClickCare Core EHR Platform
9.3
HIPAA compliance
NextGen Healthcare EHR
9.4
PointClickCare Core EHR Platform
10.0
Role-based permission levels
NextGen Healthcare EHR
6.0
PointClickCare Core EHR Platform
9.0
Data backups and redundancy
NextGen Healthcare EHR
9.0
PointClickCare Core EHR Platform
9.0
Local mode / networking failsafe
NextGen Healthcare EHR
7.0
PointClickCare Core EHR Platform
9.0

Workflow and Scale

NextGen Healthcare EHR
7.0
PointClickCare Core EHR Platform
8.0
Task tracking
NextGen Healthcare EHR
6.0
PointClickCare Core EHR Platform
8.0
Specialty-specific workflows
NextGen Healthcare EHR
6.0
PointClickCare Core EHR Platform
Multi-office / multi-physician capabilities
NextGen Healthcare EHR
9.0
PointClickCare Core EHR Platform

Pros

NextGen Healthcare EHR

  • Intuitive user interface and ability to access from anywhere.
  • Accessibility on latest Internet Explorer, Chrome, Firefox, Android, iOS on a variety of devices desktops and mobile.
  • User-friendly graphical user interface and ease of user enrollment.
Anonymous | TrustRadius Reviewer

PointClickCare Core EHR Platform

  • PCC's census tracking is exceptional, allowing for Medicare's 100 days to be managed on the MDS and billing part.
  • Cash applications are simple to use. Any errors in payments can be investigated immediately to confirm whether the discrepancy is due to inaccurate write-offs, billing, and even census.
  • The month-end closing process is clean and efficient, allowing the billers to ensure all matters for the previous month have been satisfactorily addressed.
Mordy Gold | TrustRadius Reviewer

Cons

NextGen Healthcare EHR

  • I think there's still room for fuller integration of the multiple suites that they offer.
  • Optimizing certain templates to provide a more automated feel
Anonymous | TrustRadius Reviewer

PointClickCare Core EHR Platform

  • More Financial and Clinical Reporting - additionally ability to save report setting and to export to excel
  • More Dashboard capabilities
  • Enterprise Level Dashboard
  • Better Enterprise Level Reporting related to Business Intellegence
Tina Hernandez | TrustRadius Reviewer

Usability

NextGen Healthcare EHR

No score
No answers yet
No answers on this topic

PointClickCare Core EHR Platform

PointClickCare Core EHR Platform 9.0
Based on 1 answer
Overall great product. Reporting could be much better and they are working on that.
Tina Hernandez | TrustRadius Reviewer

Reliability and Availability

NextGen Healthcare EHR

No score
No answers yet
No answers on this topic

PointClickCare Core EHR Platform

PointClickCare Core EHR Platform 10.0
Based on 1 answer
I have implemented PCC in over 100 buildings and have used it for almost 5 years. I can count maybe 2 times in 5 years when PCC downtime caused an issue for our facilities. I would say their availability rating exceeds a 10 compared to other software systems.
Tina Hernandez | TrustRadius Reviewer

Performance

NextGen Healthcare EHR

NextGen Healthcare EHR 7.0
Based on 1 answer
Pages load quickly and reports are uploaded quickly. It just takes far too many clicks to get anything complete in this program. If a patient wants to pay for something after we have checked them out of their appointment, or wants to make an appointment it is not efficient. In a busy practice like ours efficiency is key and we need to keep the flow going
Anonymous | TrustRadius Reviewer

PointClickCare Core EHR Platform

No score
No answers yet
No answers on this topic

Support Rating

NextGen Healthcare EHR

No answers on this topic

PointClickCare Core EHR Platform

If by "overall support" you mean "customer service," only once were they unable to provide the assistance I needed--but it wasn't an important element of my job so no matter.
Mordy Gold | TrustRadius Reviewer

Implementation Rating

NextGen Healthcare EHR

No score
No answers yet
No answers on this topic

PointClickCare Core EHR Platform

PointClickCare Core EHR Platform 8.0
Based on 1 answer
Have already stated. People learn differently and PCC needs to adapt to that model instead of all eLearning. Offer the client different learning packages.
Tina Hernandez | TrustRadius Reviewer

Alternatives Considered

NextGen Healthcare EHR

I feel like with NextGen we have a well-rounded amount of things that we can do. When we train new hires on how to use this system, it helps that the system is very user-friendly and simple enough to for those to catch on without extensive amounts of training.
Homero Flores | TrustRadius Reviewer

PointClickCare Core EHR Platform

Each software that we had previously was best in KLAS at one time or another. However, they were individual software solutions instead of one solution for all of our business objectives. PCC has made it easier for our financial and clinical staff to have one tool that spans the employee lifecycle and that interacts with the different departments. Our facilities now have a real EMR instead of a parsed out product half on paper and half in the computer.
Tina Hernandez | TrustRadius Reviewer

Return on Investment

NextGen Healthcare EHR

No answers on this topic

PointClickCare Core EHR Platform

  • Cannot answer that.
Mordy Gold | TrustRadius Reviewer

Screenshots

PointClickCare Core EHR Platform

Pricing Details

NextGen Healthcare EHR

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

PointClickCare Core EHR Platform

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

NextGen Healthcare EHR
7.4
PointClickCare Core EHR Platform
10.0

Usability

NextGen Healthcare EHR
PointClickCare Core EHR Platform
9.0

Reliability and Availability

NextGen Healthcare EHR
PointClickCare Core EHR Platform
10.0

Performance

NextGen Healthcare EHR
7.0
PointClickCare Core EHR Platform

Implementation Rating

NextGen Healthcare EHR
PointClickCare Core EHR Platform
8.0

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