8 Ratings
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Top Rated
505 Ratings
8 Ratings
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Score 7.6 out of 100

SolarWinds Server & Application Monitor

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Top Rated
505 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.2 out of 100

Likelihood to Recommend

Nexthink

Nexthink is very well suited to support your ITSM solutions, assist in root cause analysis, project investigations/planning, device tagging, inventory and compliance management, proactive remediation, etc. In those regards it really is lightning in a bottle.While Nexthink can certainly act as a CMDB, I would not use it as such - it can support a repository but should not be the repository. It goes way beyond an APM, so if you're just looking for an APM, Nexthink does do that, but it does a lot more too.
Anonymous | TrustRadius Reviewer

SolarWinds Server & Application Monitor

SolarWinds Server & Application Monitor is well suited for the environment where we need to monitor infrastructure architecture and applications purchased from other vendors. It is not suitable to monitor the applications made by the organization itself as it doesn't give full stack trace and is unable to monitor business transactions.
Devbrath Pant | TrustRadius Reviewer

Feature Rating Comparison

Application Performance Management

Nexthink
SolarWinds Server & Application Monitor
8.2
Application monitoring
Nexthink
SolarWinds Server & Application Monitor
8.7
Database monitoring
Nexthink
SolarWinds Server & Application Monitor
7.9
Threshold alerts
Nexthink
SolarWinds Server & Application Monitor
8.6
Predictive capabilities
Nexthink
SolarWinds Server & Application Monitor
7.8
Application performance management console
Nexthink
SolarWinds Server & Application Monitor
8.1
Collaboration tools
Nexthink
SolarWinds Server & Application Monitor
7.1
Out-of-the box templates to monitor applications
Nexthink
SolarWinds Server & Application Monitor
7.9
Application dependency mapping and thresholding
Nexthink
SolarWinds Server & Application Monitor
7.8
Virtualization monitoring
Nexthink
SolarWinds Server & Application Monitor
8.3
Server availability and performance monitoring
Nexthink
SolarWinds Server & Application Monitor
9.2
Server usage monitoring and capacity forecasting
Nexthink
SolarWinds Server & Application Monitor
8.5
IT Asset Discovery
Nexthink
SolarWinds Server & Application Monitor
8.4

Pros

Nexthink

  • Ease of data gathering
  • Consolidation of multiple data points into one (previously, you'd have to request one thing from SCCM, one thing from JAMF, maybe something else from your Domain Controllers)
  • Support. Nexthink has always provided great levels of support when needed.
Anonymous | TrustRadius Reviewer

SolarWinds Server & Application Monitor

  • It integrates with MS Windows, so you can keep track of services, processes or nic utilization/bandwidth.
  • You can also view the history of a lot of the monitor you choose. It can be helpful to isolate an issue if it's happening at a regular interval.
  • Linux and non-Windows OSs are supported using SNMP and even an agent if want to take advantage of other Solarwinds features.
  • It plays nice with other software, so you won't have conflicts with monitoring. Always a plus if more than one team is looking at data on the host.
Fernando Villamil | TrustRadius Reviewer

Cons

Nexthink

  • The Finder is great but to utilize the product effectively it takes some getting used to. Very 'right click' heavy.
  • Learning curve. Nexthink is very boolean based in their investigations (not a knock, most products are), but since they can track things at such a siloed level it's important to know specifically how they are classifying their objects (ex, a package vs. an application vs. an .exe vs. a binary) so you can understand what findings you're getting.
  • Parity on Mac and Linux products. This is improving though.
Anonymous | TrustRadius Reviewer

SolarWinds Server & Application Monitor

  • I would much like to see the modules sold in categorically grouped bundles, such as a networking bundle which would include all modules relating to the network.
  • Would love to see an addition of an API or something like that to connect to VMware Vcenters.
  • Found that if you acknowledge alerts, it makes it very difficult to remediate them inside of the program.
John-John Reyes Figueroa | TrustRadius Reviewer

Likelihood to Renew

Nexthink

No score
No answers yet
No answers on this topic

SolarWinds Server & Application Monitor

SolarWinds Server & Application Monitor 8.8
Based on 10 answers
Easy to use and they keep expanding on its functionality. We also have a good relationship with them. Rarely have issues or need to contact support.
Ryhlen Schoeberl | TrustRadius Reviewer

Usability

Nexthink

No score
No answers yet
No answers on this topic

SolarWinds Server & Application Monitor

SolarWinds Server & Application Monitor 8.9
Based on 14 answers
What makes this product great is that it is easy to setup and configure. Many products are very time consuming to get setup and implement. This leads to a delay in their use, and slow adoption. Because of the ease of use of Solarwinds we have gotten a lot of use out of it.
Ryan Andrus | TrustRadius Reviewer

Support Rating

Nexthink

No score
No answers yet
No answers on this topic

SolarWinds Server & Application Monitor

SolarWinds Server & Application Monitor 8.5
Based on 10 answers
We talk to a initial person and they may not be specialized in what we are trying to resolve. They then have to call back or have someone call back after that person is free from working on another issue with another customer.
Erron Walter | TrustRadius Reviewer

Alternatives Considered

Nexthink

Nexthink is more than an APM, and can easily provide (to support) CMDB processes a la Servicenow Discovery, so we decided to go with them.
Anonymous | TrustRadius Reviewer

SolarWinds Server & Application Monitor

The tool does what it says, and gives you great insight into your environment. Out of all the SolarWinds products that I have used over the years, my top two are SolarWinds Server & Application Monitor and N-Able. Depending on your business needs, either will do the job, but it depends on your use case. For me, I like to work remote, be able to diagnose issues quickly, and fix issues from anywhere that I have an internet connection.
Daniel Stinson | TrustRadius Reviewer

Return on Investment

Nexthink

  • Nexthink has been invaluable at quickly finding application roll-outs that could negatively affect our environment, in most cases before users even report them.
  • Nexthink has helped us consolidate and gain visibility in our environment, further standardizing naming conventions, hierarchies, etc.
  • Nexthink has integrated with our ITSM solutions, and is easy to use such that technicians no longer feel the need to request data from Engineers, they can just directly get it from Nexthink.
  • There is a learning curve, so for good ROI you're going to need to invest the people and training hours to use Nexthink to it's fullest effectiveness. Note, that even a cursory use though would reveal a lot about your environment that will keep you busy.
Anonymous | TrustRadius Reviewer

SolarWinds Server & Application Monitor

  • One of the biggest areas of ROI is for our DBA, with the combination of SAM and DPA we have been able to streamline the maintenance and troubleshooting of applications. On several instances, it has taken us probably less than 5 minutes to tell supervisors where the issue lies when something is not working.
  • The second area that it helps is helping us see trends on our servers to know if we need to address specific areas of growth to ensure continued productivity and smooth operations.
  • Initially this was not part of our "initial" purchase with SolarWinds, however, now it is definitely one of the core SolarWinds modules that are used on a daily basis to assist in monitoring our network.
Nate Nettrouer | TrustRadius Reviewer

Screenshots

Pricing Details

Nexthink

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

SolarWinds Server & Application Monitor

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Nexthink
9.0
SolarWinds Server & Application Monitor
8.5

Likelihood to Renew

Nexthink
SolarWinds Server & Application Monitor
8.8

Usability

Nexthink
SolarWinds Server & Application Monitor
8.9

Reliability and Availability

Nexthink
SolarWinds Server & Application Monitor
5.5

Performance

Nexthink
SolarWinds Server & Application Monitor
5.5

Support Rating

Nexthink
SolarWinds Server & Application Monitor
8.5

Implementation Rating

Nexthink
SolarWinds Server & Application Monitor
6.4

Scalability

Nexthink
SolarWinds Server & Application Monitor
7.3

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