What users are saying about
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Top Rated
26 Ratings
Nexthink
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Top Rated
26 Ratings
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Based on 26 reviews and ratings
SolarWinds Server & Application Monitor
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Top Rated
622 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.4 out of 100
Based on 622 reviews and ratings
Feature Set Ratings
Application Performance Management

Nexthink
Feature Set Not Supported
N/A
8.7
SolarWinds Server & Application Monitor
87%
SolarWinds Server & Application Monitor ranks higher in 12/12 features
SolarWinds Server & Application Monitor ranks higher in 12/12 features
Application monitoring

N/A
0 Ratings
9.1
91%
268 Ratings
Database monitoring

N/A
0 Ratings
8.4
84%
233 Ratings
Threshold alerts

N/A
0 Ratings
9.2
92%
273 Ratings
Predictive capabilities

N/A
0 Ratings
8.1
81%
218 Ratings
Application performance management console

N/A
0 Ratings
8.3
83%
242 Ratings
Collaboration tools

N/A
0 Ratings
8.0
80%
149 Ratings
Out-of-the box templates to monitor applications

N/A
0 Ratings
8.4
84%
258 Ratings
Application dependency mapping and thresholding

N/A
0 Ratings
8.8
88%
219 Ratings
Virtualization monitoring

N/A
0 Ratings
9.3
93%
237 Ratings
Server availability and performance monitoring

N/A
0 Ratings
9.5
95%
272 Ratings
Server usage monitoring and capacity forecasting

N/A
0 Ratings
8.9
89%
253 Ratings
IT Asset Discovery

N/A
0 Ratings
8.5
85%
202 Ratings
Attribute Ratings
- Nexthink and SolarWinds Server & Application Monitor are tied in 1 area: Likelihood to Recommend
Likelihood to Recommend

9.1
Nexthink
91%
12 Ratings
9.1
SolarWinds Server & Application Monitor
91%
279 Ratings
Likelihood to Renew

Nexthink
N/A
0 Ratings
8.7
SolarWinds Server & Application Monitor
87%
10 Ratings
Usability

Nexthink
N/A
0 Ratings
8.7
SolarWinds Server & Application Monitor
87%
30 Ratings
Availability

Nexthink
N/A
0 Ratings
8.1
SolarWinds Server & Application Monitor
81%
4 Ratings
Performance

Nexthink
N/A
0 Ratings
5.5
SolarWinds Server & Application Monitor
55%
4 Ratings
Support Rating

Nexthink
N/A
0 Ratings
8.6
SolarWinds Server & Application Monitor
86%
31 Ratings
Online Training

Nexthink
N/A
0 Ratings
4.5
SolarWinds Server & Application Monitor
45%
1 Rating
Implementation Rating

Nexthink
N/A
0 Ratings
4.5
SolarWinds Server & Application Monitor
45%
5 Ratings
Product Scalability

Nexthink
N/A
0 Ratings
8.1
SolarWinds Server & Application Monitor
81%
3 Ratings
Likelihood to Recommend
Nexthink
I've been managing desktops for 20+ years and Nexthink was the missing tool out of my toolbox. Just to give some perspective, if you were building and maintaining a house, Nexthink would be comparable to switching up from a hammer and nails and to full blown using a nailgun. Nexthink is a solution accelerator and a well thought out toolset to give you the customer experience at a glance. It allows for so much more visibility just with the default set of data points the Collector (agent) gathers, which is A LOT, and grants you the ability to gather even more data with remote actions. All of this evidence cuts how the "it could possibly be this" and "maybe it's that" discussions when you're troubleshooting an issue. It may not provide the exact answer all the time, but it gives you a "compass point" on where you need to start looking to resolve the issue. Also the service monitoring, activity monitoring, and critical event thresholds really empower the teams to know when a problem is happening and they can get ahead of it before the first call even reaches the Help Desk. Nexthink is a cornerstone tool in our environment for end user experience and I'm excited to see where the go next.
Principal Engineer - Global Desktop Infrastructure Services
Sony Pictures EntertainmentEntertainment, 10,001+ employees
SolarWinds Server & Application Monitor
A company that has already invested in the SolarWinds ecosystem can drive additional value by adding Server & Application Monitor. Installing and configuring the additional functionality of SAM can prove to be a very worthwhile investment in most situations. Templates for canned software make the setup quick and efficient. Companies that leverage multi-tiered/in-house applications or require precise details of performance across an entire stack will want to look at solutions from other vendors.
Senior Director, Infrastructure Architecture & Standards
CisionPublic Relations & Communications, 1001-5000 employees
Pros
Nexthink
- It allows for an IT department to be proactive with finding/solving issues before they happen
- It allows for a company to have a great tool for engaging with end users using campaigns/surveys
- It shows the full overall picture of a device/network connections when troubleshooting user issues.

Verified User
Professional in Information Technology
Civil Engineering Company, 5001-10,000 employeesSolarWinds Server & Application Monitor
- Monitor Azure Cloud Severs- We use SolarWinds SAM to monitor Active Directory and DNS on Several DCs published on Azure Cloud.
- Monitor Hyper V and VMware - SolarWinds SAM monitors applications on both Hyper V and VMware, while also monitoring the physical host machines.
- It also helps us monitor Warranty expiration for physical servers.

Verified User
Engineer in Information Technology
Education Management Company, 1001-5000 employeesCons
Nexthink
- The on-premise solution can be slow at times and resource-demanding even on newer laptops. (This isn't the case with the cloud offering.)
- Some useful features are only available to cloud customers.
- Library pack configuration could be made easier, often these packs require some customization and it's not always clear how to get them up and running after importing.
Customer Experience Analytics
DeloitteInformation Technology & Services, 10,001+ employees
SolarWinds Server & Application Monitor
- The get the best out of it requires a decent amount of knowledge of the product. In saying that, you could absolutely get the basics up and running using their how-to's and built in wizards, and with continual use find your way around and customise it further to your environment to best serve your organisation/objectives.

Verified User
Professional in Information Technology
Government Relations Company, 501-1000 employeesPricing Details
Nexthink
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Starting Price
—SolarWinds Server & Application Monitor
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Likelihood to Renew
Nexthink
No score
No answers yet
No answers on this topic
SolarWinds Server & Application Monitor
SolarWinds Server & Application Monitor 8.7
Based on 10 answers
We are heavily invested in Solarwinds products for a reason. They are generally easy to setup and run with, requiring only some interfacing with support or help articles on rare occasions. They do what we bought them to do and we can't ask for more.
IT, Network Administrator
Dynamic AviationAviation & Aerospace, 501-1000 employees
Usability
Nexthink
No score
No answers yet
No answers on this topic
SolarWinds Server & Application Monitor
SolarWinds Server & Application Monitor 8.7
Based on 30 answers
SolarWinds Server & Application Monitor is quite easy to use and super versatile. It allows you to do just about anything you can through premade templates or through scripting. You can use an agent on the servers if you want to, or you can monitor through WMI or SNMP credentials. You can customize thresholds for alerting quickly, and you can configure alerts to be as complex or as simple as you want.
IT Analyst
Regions BankBanking, 5001-10,000 employees
Reliability and Availability
Nexthink
No score
No answers yet
No answers on this topic
SolarWinds Server & Application Monitor
SolarWinds Server & Application Monitor 8.1
Based on 4 answers
The tool works and monitors items 24x7, it only requires maintenance a little more frequently due to security fixes in the Windows operating system.
Monitoring Specialist
FleetcorFinancial Services, 10,001+ employees
Performance
Nexthink
No score
No answers yet
No answers on this topic
SolarWinds Server & Application Monitor
SolarWinds Server & Application Monitor 5.5
Based on 4 answers
The graphical interface and the performance of the database leave a little to be desired, they could be better explored.Some functionality and screens do not work well depending on the browser used. The integrations never had any problems or caused crashes in other systems.
Monitoring Specialist
FleetcorFinancial Services, 10,001+ employees
Support Rating
Nexthink
No score
No answers yet
No answers on this topic
SolarWinds Server & Application Monitor
SolarWinds Server & Application Monitor 8.6
Based on 31 answers
I think there was only a couple times I had to open a support case for SAM and one time they got multiple engineers on the phone to get a better idea what I was trying to monitor and was able to point me in the best direction to monitor that system.
System Administrator
Vast BroadbandTelecommunications, 201-500 employees
Online Training
Nexthink
No score
No answers yet
No answers on this topic
SolarWinds Server & Application Monitor
SolarWinds Server & Application Monitor 4.5
Based on 1 answer
It was sufficient to read their documentation and watch videos.
Programmer Analyst
USDHigher Education, 1001-5000 employees
Implementation Rating
Nexthink
No score
No answers yet
No answers on this topic
SolarWinds Server & Application Monitor
SolarWinds Server & Application Monitor 4.5
Based on 5 answers
Make sure SNMP and WMI are configured ahead of time

Verified User
Engineer in Information Technology
Law Practice Company, 201-500 employeesAlternatives Considered
Nexthink
Nexthink had better integration and a better user interface. 1E did not have the engagement capability which is so critical to many of the actions we complete using Nexthink. Nexthink had better trending data capabilities. 1E did not capture and hold data the way Nexthink does so all data assumes you are able to pull information from all systems at any time. with remote systems it is unlikely you will capture all systems at the same time so it makes any actions less effective. this review was performed 4 years ago so 1E may have addressed some of these limitations but Nexthink has also grown and continues to add and improve on their industry-leading capabilities.
Director IT Service Delivery
TRC Companies, IncOil & Energy, 5001-10,000 employees
SolarWinds Server & Application Monitor
Solarwinds Server & Application Monitor is a great comprehensive monitoring solution. It covers all aspects of monitoring your infrastructure via a modular approach. While other applications can be slightly better at asset management or monitoring one specific application or application suite, Solarwinds Server & Application Monitor does a great job across the board while being extremely flexible and customizable

Verified User
Manager in Information Technology
Biotechnology Company, 1001-5000 employeesScalability
Nexthink
No score
No answers yet
No answers on this topic
SolarWinds Server & Application Monitor
SolarWinds Server & Application Monitor 8.1
Based on 3 answers
It is hard to find the recommended SQL setup and convince others that is the way you should configure the server when you set it up
Programmer Analyst
USDHigher Education, 1001-5000 employees
Return on Investment
Nexthink
- SCCM proactive remediation: Automatically resolving hundreds of SCCM issues per month
- Hardware: Identification of over $5m cost avoidance by seeing a lack of usage for 128GB SSDs - no need to upgrade to 256GB... coupled with OneDrive migration packs in the Nexthink library this is valuable.

Verified User
Manager in Information Technology
Accounting Company, 10,001+ employeesSolarWinds Server & Application Monitor
- Our business is not IT, but we make money with the services provided by IT. For this reason, if the IT infrastructure does not work, we will suffer.
- We need to have systems working 24/7, but no one in IT needs to work at night.

Verified User
Professional in Information Technology
Retail Company, 1001-5000 employees