Nexthink
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
26 Ratings
SolarWinds Server & Application Monitor
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
622 Ratings
Learn More

Nexthink

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
26 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.2 out of 100

Based on 26 reviews and ratings

SolarWinds Server & Application Monitor

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
622 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.4 out of 100

Based on 622 reviews and ratings

Learn More

Feature Set Ratings

    Application Performance Management

    Nexthink

    Feature Set Not Supported
    N/A
    8.7

    SolarWinds Server & Application Monitor

    87%
    SolarWinds Server & Application Monitor ranks higher in 12/12 features
    SolarWinds Server & Application Monitor ranks higher in 12/12 features

    Application monitoring

    N/A
    0 Ratings
    9.1
    91%
    268 Ratings

    Database monitoring

    N/A
    0 Ratings
    8.4
    84%
    233 Ratings

    Threshold alerts

    N/A
    0 Ratings
    9.2
    92%
    273 Ratings

    Predictive capabilities

    N/A
    0 Ratings
    8.1
    81%
    218 Ratings

    Application performance management console

    N/A
    0 Ratings
    8.3
    83%
    242 Ratings

    Collaboration tools

    N/A
    0 Ratings
    8.0
    80%
    149 Ratings

    Out-of-the box templates to monitor applications

    N/A
    0 Ratings
    8.4
    84%
    258 Ratings

    Application dependency mapping and thresholding

    N/A
    0 Ratings
    8.8
    88%
    219 Ratings

    Virtualization monitoring

    N/A
    0 Ratings
    9.3
    93%
    237 Ratings

    Server availability and performance monitoring

    N/A
    0 Ratings
    9.5
    95%
    272 Ratings

    Server usage monitoring and capacity forecasting

    N/A
    0 Ratings
    8.9
    89%
    253 Ratings

    IT Asset Discovery

    N/A
    0 Ratings
    8.5
    85%
    202 Ratings

    Attribute Ratings

    • Nexthink and SolarWinds Server & Application Monitor are tied in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    9.1

    Nexthink

    91%
    12 Ratings
    9.1

    SolarWinds Server & Application Monitor

    91%
    279 Ratings

    Likelihood to Renew

    Nexthink

    N/A
    0 Ratings
    8.7

    SolarWinds Server & Application Monitor

    87%
    10 Ratings

    Usability

    Nexthink

    N/A
    0 Ratings
    8.7

    SolarWinds Server & Application Monitor

    87%
    30 Ratings

    Availability

    Nexthink

    N/A
    0 Ratings
    8.1

    SolarWinds Server & Application Monitor

    81%
    4 Ratings

    Performance

    Nexthink

    N/A
    0 Ratings
    5.5

    SolarWinds Server & Application Monitor

    55%
    4 Ratings

    Support Rating

    Nexthink

    N/A
    0 Ratings
    8.6

    SolarWinds Server & Application Monitor

    86%
    31 Ratings

    Online Training

    Nexthink

    N/A
    0 Ratings
    4.5

    SolarWinds Server & Application Monitor

    45%
    1 Rating

    Implementation Rating

    Nexthink

    N/A
    0 Ratings
    4.5

    SolarWinds Server & Application Monitor

    45%
    5 Ratings

    Product Scalability

    Nexthink

    N/A
    0 Ratings
    8.1

    SolarWinds Server & Application Monitor

    81%
    3 Ratings

    Likelihood to Recommend

    Nexthink

    I've been managing desktops for 20+ years and Nexthink was the missing tool out of my toolbox. Just to give some perspective, if you were building and maintaining a house, Nexthink would be comparable to switching up from a hammer and nails and to full blown using a nailgun. Nexthink is a solution accelerator and a well thought out toolset to give you the customer experience at a glance. It allows for so much more visibility just with the default set of data points the Collector (agent) gathers, which is A LOT, and grants you the ability to gather even more data with remote actions. All of this evidence cuts how the "it could possibly be this" and "maybe it's that" discussions when you're troubleshooting an issue. It may not provide the exact answer all the time, but it gives you a "compass point" on where you need to start looking to resolve the issue. Also the service monitoring, activity monitoring, and critical event thresholds really empower the teams to know when a problem is happening and they can get ahead of it before the first call even reaches the Help Desk. Nexthink is a cornerstone tool in our environment for end user experience and I'm excited to see where the go next.

    Read full review

    Henry Jennings | TrustRadius Reviewer
    Henry Jennings
    View all 12 answers on this topic

    SolarWinds Server & Application Monitor

    A company that has already invested in the SolarWinds ecosystem can drive additional value by adding Server & Application Monitor. Installing and configuring the additional functionality of SAM can prove to be a very worthwhile investment in most situations. Templates for canned software make the setup quick and efficient. Companies that leverage multi-tiered/in-house applications or require precise details of performance across an entire stack will want to look at solutions from other vendors.

    Read full review

    Mike Hochstein | TrustRadius Reviewer
    Mike Hochstein
    View all 279 answers on this topic

    Pros

    Nexthink

    • It allows for an IT department to be proactive with finding/solving issues before they happen
    • It allows for a company to have a great tool for engaging with end users using campaigns/surveys
    • It shows the full overall picture of a device/network connections when troubleshooting user issues.

    Read full review

    Anonymous | TrustRadius Reviewer
    Verified User
    View all 12 answers on this topic

    SolarWinds Server & Application Monitor

    • Monitor Azure Cloud Severs- We use SolarWinds SAM to monitor Active Directory and DNS on Several DCs published on Azure Cloud.
    • Monitor Hyper V and VMware - SolarWinds SAM monitors applications on both Hyper V and VMware, while also monitoring the physical host machines.
    • It also helps us monitor Warranty expiration for physical servers.

    Read full review

    Anonymous | TrustRadius Reviewer
    Verified User
    View all 279 answers on this topic

    Cons

    Nexthink

    • The on-premise solution can be slow at times and resource-demanding even on newer laptops. (This isn't the case with the cloud offering.)
    • Some useful features are only available to cloud customers.
    • Library pack configuration could be made easier, often these packs require some customization and it's not always clear how to get them up and running after importing.

    Read full review

    Andy McDougall | TrustRadius Reviewer
    Andy McDougall
    View all 12 answers on this topic

    SolarWinds Server & Application Monitor

    • The get the best out of it requires a decent amount of knowledge of the product. In saying that, you could absolutely get the basics up and running using their how-to's and built in wizards, and with continual use find your way around and customise it further to your environment to best serve your organisation/objectives.

    Read full review

    Anonymous | TrustRadius Reviewer
    Verified User
    View all 279 answers on this topic

    Pricing Details

    Nexthink

    General

    Free Trial
    —
    Free/Freemium Version
    —
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    Required

    Starting Price

    —

    SolarWinds Server & Application Monitor

    General

    Free Trial
    Yes
    Free/Freemium Version
    —
    Premium Consulting/Integration Services
    —
    Entry-level set up fee?
    No

    Starting Price

    —

    Likelihood to Renew

    Nexthink

    No score
    No answers yet
    No answers on this topic

    SolarWinds Server & Application Monitor

    SolarWinds Server & Application Monitor 8.7
    Based on 10 answers
    We are heavily invested in Solarwinds products for a reason. They are generally easy to setup and run with, requiring only some interfacing with support or help articles on rare occasions. They do what we bought them to do and we can't ask for more.

    Read full review

    Derek Benson | TrustRadius Reviewer
    Derek Benson
    View all 10 answers on this topic

    Usability

    Nexthink

    No score
    No answers yet
    No answers on this topic

    SolarWinds Server & Application Monitor

    SolarWinds Server & Application Monitor 8.7
    Based on 30 answers
    SolarWinds Server & Application Monitor is quite easy to use and super versatile. It allows you to do just about anything you can through premade templates or through scripting. You can use an agent on the servers if you want to, or you can monitor through WMI or SNMP credentials. You can customize thresholds for alerting quickly, and you can configure alerts to be as complex or as simple as you want.

    Read full review

    Drew Hood | TrustRadius Reviewer
    Drew Hood
    View all 30 answers on this topic

    Reliability and Availability

    Nexthink

    No score
    No answers yet
    No answers on this topic

    SolarWinds Server & Application Monitor

    SolarWinds Server & Application Monitor 8.1
    Based on 4 answers
    The tool works and monitors items 24x7, it only requires maintenance a little more frequently due to security fixes in the Windows operating system.

    Read full review

    Rafael Santos | TrustRadius Reviewer
    Rafael Santos
    View all 4 answers on this topic

    Performance

    Nexthink

    No score
    No answers yet
    No answers on this topic

    SolarWinds Server & Application Monitor

    SolarWinds Server & Application Monitor 5.5
    Based on 4 answers
    The graphical interface and the performance of the database leave a little to be desired, they could be better explored.Some functionality and screens do not work well depending on the browser used. The integrations never had any problems or caused crashes in other systems.

    Read full review

    Rafael Santos | TrustRadius Reviewer
    Rafael Santos
    View all 4 answers on this topic

    Support Rating

    Nexthink

    No score
    No answers yet
    No answers on this topic

    SolarWinds Server & Application Monitor

    SolarWinds Server & Application Monitor 8.6
    Based on 31 answers
    I think there was only a couple times I had to open a support case for SAM and one time they got multiple engineers on the phone to get a better idea what I was trying to monitor and was able to point me in the best direction to monitor that system.

    Read full review

    Ryhlen Schoeberl | TrustRadius Reviewer
    Ryhlen Schoeberl
    View all 31 answers on this topic

    Online Training

    Nexthink

    No score
    No answers yet
    No answers on this topic

    SolarWinds Server & Application Monitor

    SolarWinds Server & Application Monitor 4.5
    Based on 1 answer
    It was sufficient to read their documentation and watch videos.

    Read full review

    Joe Parlett | TrustRadius Reviewer
    Joe Parlett
    View all 1 answers on this topic

    Implementation Rating

    Nexthink

    No score
    No answers yet
    No answers on this topic

    SolarWinds Server & Application Monitor

    SolarWinds Server & Application Monitor 4.5
    Based on 5 answers
    Make sure SNMP and WMI are configured ahead of time

    Read full review

    Anonymous | TrustRadius Reviewer
    Verified User
    View all 5 answers on this topic

    Alternatives Considered

    Nexthink

    Nexthink had better integration and a better user interface. 1E did not have the engagement capability which is so critical to many of the actions we complete using Nexthink. Nexthink had better trending data capabilities. 1E did not capture and hold data the way Nexthink does so all data assumes you are able to pull information from all systems at any time. with remote systems it is unlikely you will capture all systems at the same time so it makes any actions less effective. this review was performed 4 years ago so 1E may have addressed some of these limitations but Nexthink has also grown and continues to add and improve on their industry-leading capabilities.

    Read full review

    David Paul | TrustRadius Reviewer
    David Paul
    View all 12 answers on this topic

    SolarWinds Server & Application Monitor

    Solarwinds Server & Application Monitor is a great comprehensive monitoring solution. It covers all aspects of monitoring your infrastructure via a modular approach. While other applications can be slightly better at asset management or monitoring one specific application or application suite, Solarwinds Server & Application Monitor does a great job across the board while being extremely flexible and customizable

    Read full review

    Anonymous | TrustRadius Reviewer
    Verified User
    View all 279 answers on this topic

    Scalability

    Nexthink

    No score
    No answers yet
    No answers on this topic

    SolarWinds Server & Application Monitor

    SolarWinds Server & Application Monitor 8.1
    Based on 3 answers
    It is hard to find the recommended SQL setup and convince others that is the way you should configure the server when you set it up

    Read full review

    Joe Parlett | TrustRadius Reviewer
    Joe Parlett
    View all 3 answers on this topic

    Return on Investment

    Nexthink

    • SCCM proactive remediation: Automatically resolving hundreds of SCCM issues per month
    • Hardware: Identification of over $5m cost avoidance by seeing a lack of usage for 128GB SSDs - no need to upgrade to 256GB... coupled with OneDrive migration packs in the Nexthink library this is valuable.

    Read full review

    Anonymous | TrustRadius Reviewer
    Verified User
    View all 12 answers on this topic

    SolarWinds Server & Application Monitor

    • Our business is not IT, but we make money with the services provided by IT. For this reason, if the IT infrastructure does not work, we will suffer.
    • We need to have systems working 24/7, but no one in IT needs to work at night.

    Read full review

    Anonymous | TrustRadius Reviewer
    Verified User
    View all 279 answers on this topic

    Screenshots

    Add comparison