Nextiva Contact Center vs. Vonage Contact Center for Salesforce
Nextiva Contact Center vs. Vonage Contact Center for Salesforce
Product | Rating | Most Used By | Product Summary | Starting Price |
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Nextiva Contact Center | N/A | Nextiva headquartered in Scottsdale, Arizona offers the Nextiva VoIP Call Center solution in two editions, Pro and Enterprise. It also features support for contact centers, allowing clients to manage customer service over multiple channels. Both plans feature unlimited call queues and intelligent call distribution. | $129 per month per user | |
Vonage Contact Center for Salesforce | N/A | ContactWorld for Salesforce is a call center software offering from NewVoiceMedia. As its name suggests, it is optimized for integrating with Salesforce's CRM solutions. | N/A |
Nextiva Contact Center | Vonage Contact Center for Salesforce | |||||||||||||||
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Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Nextiva Contact Center | Vonage Contact Center for Salesforce | |
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Top Cons |
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Contact Center Software |
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Workforce Optimization (WFO) |
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Nextiva Contact Center | Vonage Contact Center for Salesforce | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Nextiva Contact Center | Vonage Contact Center for Salesforce | |
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Likelihood to Recommend | 9.1 (31 ratings) | 2.1 (6 ratings) |
Likelihood to Renew | 10.0 (1 ratings) | - (0 ratings) |
Support Rating | 10.0 (1 ratings) | 10.0 (1 ratings) |
Nextiva Contact Center | Vonage Contact Center for Salesforce | |
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Likelihood to Recommend | Nextiva | Vonage |
Pros | Nextiva | Vonage |
Cons | Nextiva | Vonage |
Likelihood to Renew | Nextiva | Vonage No answers on this topic |
Support Rating | Nextiva | Vonage |
Alternatives Considered | Nextiva | Vonage |
Return on Investment | Nextiva | Vonage |
ScreenShots |