Nextiva Contact Center vs. Ytel
Nextiva Contact Center vs. Ytel
Product | Rating | Most Used By | Product Summary | Starting Price |
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Nextiva Contact Center | N/A | Nextiva headquartered in Scottsdale, Arizona offers the Nextiva VoIP Call Center solution in two editions, Pro and Enterprise. It also features support for contact centers, allowing clients to manage customer service over multiple channels. Both plans feature unlimited call queues and intelligent call distribution. | $129 per month per user | |
Ytel | N/A | Ytel is a call center software offering from Ytel. | $1 per month |
Nextiva Contact Center | Ytel | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Nextiva Contact Center | Ytel | |
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Top Pros | ||
Top Cons |
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Contact Center Software |
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Workforce Optimization (WFO) |
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Nextiva Contact Center | Ytel | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Nextiva Contact Center | Ytel | |
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Likelihood to Recommend | 9.1 (31 ratings) | - (0 ratings) |
Likelihood to Renew | 10.0 (1 ratings) | - (0 ratings) |
Support Rating | 10.0 (1 ratings) | - (0 ratings) |
Nextiva Contact Center | Ytel | |
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Likelihood to Recommend | Nextiva | Ytel No answers on this topic |
Pros | Nextiva | Ytel No answers on this topic |
Cons | Nextiva | Ytel No answers on this topic |
Likelihood to Renew | Nextiva | Ytel No answers on this topic |
Support Rating | Nextiva | Ytel No answers on this topic |
Alternatives Considered | Nextiva | Ytel No answers on this topic |
Return on Investment | Nextiva | Ytel No answers on this topic |
ScreenShots |