Nextiva VoIP Call Center vs. TELUSCloud Contact Center
Nextiva VoIP Call Center vs. TELUSCloud Contact Center
Product | Rating | Most Used By | Product Summary | Starting Price |
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Nextiva VoIP Call Center | N/A | Nextiva headquartered in Scottsdale, Arizona offers the Nextiva VoIP Call Center solution in two editions, Pro and Enterprise. It also features support for contact centers, allowing clients to manage customer service over multiple channels. Both plans feature unlimited call queues and intelligent call distribution. | $50 per user per month | |
TELUS Cloud Contact Center (TC3) | N/A | TELUS Cloud Contact Center (TC3) is a hosted, on-demand, multi-tenant omnichannel contact center solution based on Cisco’s Hosted Collaboration platform - an end-to-end, fully managed, enterprise grade solution that allows entities to focus on their core business while leveraging TELUS International's CX expertise. TELUS International is the company formed from Xavient Digital, after that company's acquisition by TELUS in 2018. | N/A |
Nextiva VoIP Call Center | TELUSCloud Contact Center | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Nextiva VoIP Call Center | TELUSCloud Contact Center | |
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Top Cons |
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Contact Center Software |
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Workforce Optimization (WFO) |
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Nextiva VoIP Call Center | TELUSCloud Contact Center | |
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Small Businesses | CloudTalk Score 9.3 out of 10 | CloudTalk Score 9.3 out of 10 |
Medium-sized Companies | CloudTalk Score 9.3 out of 10 | CloudTalk Score 9.3 out of 10 |
Enterprises | Webex Contact Center Score 9.1 out of 10 | Webex Contact Center Score 9.1 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Nextiva VoIP Call Center | TELUSCloud Contact Center | |
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Likelihood to Recommend | 8.0 (4 ratings) | 8.0 (1 ratings) |
Support Rating | 10.0 (1 ratings) | - (0 ratings) |
Nextiva VoIP Call Center | TELUSCloud Contact Center | |
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Likelihood to Recommend | ![]() Nextiva
| ![]() TELUS International
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Pros | ![]() Nextiva
| ![]() TELUS International
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Cons | ![]() Nextiva
| ![]() TELUS International
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Support Rating | ![]() Nextiva
| ![]() TELUS International No answers on this topic |
Alternatives Considered | ![]() Nextiva
| ![]() TELUS International
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Return on Investment | ![]() Nextiva
| ![]() TELUS International
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ScreenShots |