NexusPayables is accounts payable automation software from Nexus Systems. It includes on-site purchasing, POs, approval workflows, invoice data capture, budgets and actuals, vendor compliance, reporting, and it integrates with the user's GL accounting system.
N/A
PaySimple
Score 3.1 out of 10
N/A
PaySimple is a payment gateway software solution offered by PaySimple.
NexusPayables is well suited for your invoice tracking and payments, especially for medium to large businesses. I would not recommend for smaller companies because I don't see the value for them. Once trained, the system is useful. However, the user interface is confusing without proper training and is not user-friendly. I highly suggest businesses invest in a specific set of people to be trained so that they can teach others to use the program.
PaySimple has made it next to impossible to become PCI compliant unless we purchased a separate computer for the sole purpose of invoicing. We switched to Chase Bank who does not store sensitive info on our computers allowing us to accept credit cards and still remain PCI compliant. Our money is available much faster by not using the 3rd party. Additionally, a simple company name change required more paperwork than closing the account and setting up a new one even when the same bank account was going to be used. This was the primary reason to shop around. We happily contacted Chase Bank and now save $125 a month and receive access to our funds faster. I cannot believe I stayed with PaySimple as long as I did. It's amazing anyone would jump through the hoops of PCI compliance when the technology exists to keep sensitive information off your small business computers. If this review stops anyone from paying those monthly fees, the time was well worth it! PaySimple, requires business owners to fill out forms that make no sense in laymens terms. Chase Bank fills them all in for you and highlights the areas that need to be signed and initialed. PaySimple, charges excessive fees and in my opinion has very emotional customer service reps. Chase Bank, was eager to help and get things rolling so you can focus on your business. I would never recommend PaySimple.
PaySimple is awesome for recurring payments. It's easy to set one up and make changes as needed. Without this feature, our business would be dead. Being able to easily set up recurring payments for our retainer is a must and PaySimple does it beautifully.
The payment portal feature is also really good fro collecting payments of differing amounts. We setup a single portal where customers enter the payment amount accessed from a link in the invoice email. This feature has transformed out collections and cut down our time to get paid significantly.
If you do have product type offerings, it's easy to setup individual products or an entire store.
More proactive and empowering role in merchant fee's and alternative processors. Transparency is challenging in understanding Paysimple's role and relationship to the processors.
Identifying areas for further value to clients.
More targeted small to mid-size business perspective to anticipate growth challenges and prevent blocks on funds for legitimate sales and growth.
NexusPayables FAQ and Help sections are not extraordinarily helpful. They will answer some questions, but most often, I have to bother my accounting co-workers because of the way the system is set up NexusPayables themselves can't help me most of the time. They tell me to refer to the program administrator.
Our company uses both at the moment, and I find that Concur Invoice is a much more user-friendly interface that is easy to use, easy to navigate, and extremely efficient. Unfortunately, we only use Concur Invoice for personal expenses and company credit card reconciliations at the moment, which is why we use NexusPayables for vendors.
Authorize.net and a handful of other merchant processors and gateways. Most payment gateways (online portals to process payments) are rudimentary and not extremely intuitive. PaySimple is not and they are constantly coming up with new ways to improve upon an already very impressive platform.
Because we've got a really awesome rate with them it's definitely a positive ROI. I can't say what that figure is but it's pretty good. Also, our customers have a huge ROI over their prior way of getting payment from their customers.
