NexusPayables vs. SAP Ariba Procurement

NexusPayables is well suited for your invoice tracking and payments, especially for medium to large businesses. I would not recommend for smaller companies because I don't see the value for them. Once trained, the system is useful. However, the user interface is confusing without proper training and is not user-friendly. I highly suggest businesses invest in a specific set of people to be trained so that they can teach others to use the program.

Incentivized

SAP Ariba is well suited for complicated procurement processes requiring lot of inter department interfacinng and comments and reviews at every stage. It is possible to maintain complete history of the procurement cycle and records inputs from all stakeholders- internal and external. It automatically creates a to do function on the system of the person at whose desk any issue remains unresolved.

• Invoice Tracking
• Invoice review

Incentivized

• Customer Service. We have an incredible team that look after us.
• Listening. The team are receptive to ideas of how to improve the network and these ideas are often implemented.
• Standards. Providing a uniform set of rules enables us to onboard and engage quickly.

• Not very user-friendly
• Not intuitive

Incentivized

• Integration with other tools is not very good. The APIs provided are not scheduled within the Ariba process and must use a middleware to send information back and forth between tools
• Customer support for configuration questions. The response time can be weeks or months waiting time and the response back is often unhelpful.
• Flexibility with company entities. With a large company with so many entities it is hard to structure and customize your suppliers into many entities. You often have to duplicate.

Incentivized

Established product and we are now using it as a mean for our procurement transformation

As an end user I tend to prefer modern interfaces. It may be good for the backend users in accounting, but for me it is obvious that all the email notifications and built in interface is lacking on the overall state of UI/UX in the industry. It is not the worst of course if compared to those of the biggest competitors though (company starting with "O").

Incentivized

NexusPayables FAQ and Help sections are not extraordinarily helpful. They will answer some questions, but most often, I have to bother my accounting co-workers because of the way the system is set up NexusPayables themselves can't help me most of the time. They tell me to refer to the program administrator.

Incentivized

Customer support has always been top notch. From small configuration changes to overall process changes, support has the teammates in place with excellent knowledge and is able to provide solutions based on business challenges quickly. Their customer support through their Account teams continues to be hands on and very responsive to needs in a timely fashion.

Our company uses both at the moment, and I find that Concur Invoice is a much more user-friendly interface that is easy to use, easy to navigate, and extremely efficient. Unfortunately, we only use Concur Invoice for personal expenses and company credit card reconciliations at the moment, which is why we use NexusPayables for vendors.

Incentivized

I have and still use Coupa. Coupa is much less robust in comparison to Ariba. SAP Ariba Procurement has the ability to see what transactions have been sent, the ability to resend cXML Purchase Orders, see a history of what has happened with transactions, much more robust reporting capabilities, etc. SAP Ariba Procurement is 5-10 times better than Coupa in my opinion.

Incentivized

• Tracking of income
• Tracking of profit

Incentivized

• Improving Broadspectrum's PIFOT for suppliers who have migrated to invoicing through Ariba.
• Provided a simple end-user interface to support PO creation, which has improved internal business process. This has led to good quality PO's being created upfront, which has reduced unnecessary re-work to ensure invoices are paid on time, and improved the businesses capability to report on real time commitment.