Brand Embassy (discontinued) vs. Web+Center
Brand Embassy (discontinued) vs. Web+Center
Product | Rating | Most Used By | Product Summary | Starting Price |
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Brand Embassy (discontinued) | N/A | Brand Embassy is now part of NICE inContact CXone (acquired May 2019). Brand Embassy is social customer service software designed to help companies with high volume social customer service prioritize and automate the customer experience. Incoming requests and mentions from social media, blogs and website forms are unified in one dashboard and routed to the most relevant customer service agent. Customers… | $39 per month | |
Web+Center | Enterprise companies (1,001+ employees) | Web+Center is a suite of open source, web-based help desk applications that run onsite or in the cloud and support all browser-based devices, including PCs, Macs, smart phones and tablets. With access to 100% of the source code, organizations can create the ideal customized solution for their unique business needs for applications such as IT help desk, customer support, asset tracking and facilities management. According to the vendor, community colleges, hospitals, small businesses,… | $25 Per User per Month |
Brand Embassy (discontinued) | Web+Center | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Brand Embassy (discontinued) | Web+Center | |
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Top Cons |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Brand Embassy (discontinued) | Web+Center | |
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Small Businesses | Simplify360 Score 7.8 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Emplifi Social Marketing Cloud Score 8.9 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Emplifi Social Marketing Cloud Score 8.9 out of 10 | Salesforce Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Brand Embassy (discontinued) | Web+Center | |
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Likelihood to Recommend | 2.0 (12 ratings) | 9.0 (2 ratings) |
Likelihood to Renew | 7.7 (5 ratings) | - (0 ratings) |
Usability | 1.0 (1 ratings) | - (0 ratings) |
Availability | 8.2 (1 ratings) | - (0 ratings) |
Support Rating | 3.0 (4 ratings) | - (0 ratings) |
Brand Embassy (discontinued) | Web+Center | |
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Likelihood to Recommend | Discontinued Products | Internet Software Sciences |
Pros | Discontinued Products | Internet Software Sciences |
Cons | Discontinued Products | Internet Software Sciences |
Likelihood to Renew | Discontinued Products | Internet Software Sciences No answers on this topic |
Usability | Discontinued Products | Internet Software Sciences No answers on this topic |
Support Rating | Discontinued Products | Internet Software Sciences No answers on this topic |
Alternatives Considered | Discontinued Products | Internet Software Sciences |
Return on Investment | Discontinued Products | Internet Software Sciences |
ScreenShots | Brand Embassy (discontinued) Screenshots | Web+Center Screenshots |