NICE CXone vs. Origami Risk
NICE CXone vs. Origami Risk
Product | Rating | Most Used By | Product Summary | Starting Price |
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NICE CXone | N/A | NICE CXone is a cloud-based contact center platform that manages customer interactions across multiple communication channels. It includes features such as omnichannel routing, workforce optimization, automatic call distribution (ACD), interactive voice response (IVR) system, feedback management, and interaction analytics. | $71 per month per user | |
Origami Risk | N/A | Origami Risk is a provider of integrated SaaS solutions for the risk, compliance, safety, and insurance industries. Configurable and scalable, Origami delivers a suite of risk management, Governance, Risk & Compliance (GRC), Environment, Health & Safety (EHS), and insurance core system solutions from a cloud-based platform accessible via web browser and mobile app. It is designed to meet the needs of multiple sectors within the risk and insurance marketplace including Healthcare, Construction,… | N/A |
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
NICE CXone | Origami Risk | |
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Top Pros |
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Top Cons |
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Contact Center Software |
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Workforce Optimization (WFO) |
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Governance, Risk & Compliance |
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NICE CXone | Origami Risk | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | Rencore Code (SPCAF) Score 8.8 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Forcepoint DLP Score 8.8 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Forcepoint DLP Score 8.8 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
NICE CXone | Origami Risk | |
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Likelihood to Recommend | 8.4 (578 ratings) | 9.0 (1 ratings) |
Likelihood to Renew | 9.4 (24 ratings) | - (0 ratings) |
Usability | 8.4 (552 ratings) | - (0 ratings) |
Availability | 3.7 (7 ratings) | - (0 ratings) |
Performance | 9.2 (7 ratings) | - (0 ratings) |
Support Rating | 7.9 (5 ratings) | - (0 ratings) |
In-Person Training | 3.1 (4 ratings) | - (0 ratings) |
Online Training | 7.0 (5 ratings) | - (0 ratings) |
Implementation Rating | 8.0 (8 ratings) | - (0 ratings) |
Configurability | 7.0 (4 ratings) | - (0 ratings) |
Ease of integration | 7.0 (4 ratings) | - (0 ratings) |
Product Scalability | 6.7 (7 ratings) | - (0 ratings) |
Vendor post-sale | 4.4 (5 ratings) | - (0 ratings) |
Vendor pre-sale | 4.4 (5 ratings) | - (0 ratings) |
NICE CXone | Origami Risk | |
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Likelihood to Recommend | NICE Systems | Origami Risk |
Pros | NICE Systems | Origami Risk |
Cons | NICE Systems | Origami Risk |
Likelihood to Renew | NICE Systems | Origami Risk No answers on this topic |
Usability | NICE Systems | Origami Risk No answers on this topic |
Reliability and Availability | NICE Systems | Origami Risk No answers on this topic |
Performance | NICE Systems | Origami Risk No answers on this topic |
Support Rating | NICE Systems | Origami Risk No answers on this topic |
In-Person Training | NICE Systems | Origami Risk No answers on this topic |
Online Training | NICE Systems | Origami Risk No answers on this topic |
Implementation Rating | NICE Systems | Origami Risk No answers on this topic |
Alternatives Considered | NICE Systems | Origami Risk |
Scalability | NICE Systems | Origami Risk No answers on this topic |
Return on Investment | NICE Systems | Origami Risk |
ScreenShots | NICE CXone Screenshots |