NICE CXone vs. Saviom Enterprise Resource Management (ERM)
NICE CXone vs. Saviom Enterprise Resource Management (ERM)
Product | Rating | Most Used By | Product Summary | Starting Price |
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NICE CXone | N/A | NICE CXone is a cloud-based contact center platform that manages customer interactions across multiple communication channels. It includes features such as omnichannel routing, workforce optimization, automatic call distribution (ACD), interactive voice response (IVR) system, feedback management, and interaction analytics. | $71 per month per user | |
Saviom ERM | N/A | Saviom Software headquartered in Sydney offers Saviom Enterprise Resource Management (ERM), designed to provide project managers with demand and project forecasting and human resource budgeting, allocation, and scheduling to meet enterprise needs, efficiently. | N/A |
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Editions & Modules |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
NICE CXone | Saviom Enterprise Resource Management (ERM) | |
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Contact Center Software |
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Workforce Optimization (WFO) |
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NICE CXone | Saviom Enterprise Resource Management (ERM) | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | When I Work Score 9.0 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Paypro Workforce Management Score 9.5 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Calabrio Teleopti WFM Score 7.8 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
NICE CXone | Saviom Enterprise Resource Management (ERM) | |
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Likelihood to Recommend | 8.4 (578 ratings) | - (0 ratings) |
Likelihood to Renew | 9.3 (24 ratings) | - (0 ratings) |
Usability | 8.4 (552 ratings) | - (0 ratings) |
Availability | 3.7 (7 ratings) | - (0 ratings) |
Performance | 9.2 (7 ratings) | - (0 ratings) |
Support Rating | 7.9 (5 ratings) | - (0 ratings) |
In-Person Training | 3.1 (4 ratings) | - (0 ratings) |
Online Training | 7.0 (5 ratings) | - (0 ratings) |
Implementation Rating | 8.0 (8 ratings) | - (0 ratings) |
Configurability | 7.0 (4 ratings) | - (0 ratings) |
Ease of integration | 7.0 (4 ratings) | - (0 ratings) |
Product Scalability | 6.7 (7 ratings) | - (0 ratings) |
Vendor post-sale | 4.4 (5 ratings) | - (0 ratings) |
Vendor pre-sale | 4.4 (5 ratings) | - (0 ratings) |
NICE CXone | Saviom Enterprise Resource Management (ERM) | |
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Likelihood to Recommend | NICE Systems | Saviom Software No answers on this topic |
Pros | NICE Systems | Saviom Software No answers on this topic |
Cons | NICE Systems | Saviom Software No answers on this topic |
Likelihood to Renew | NICE Systems | Saviom Software No answers on this topic |
Usability | NICE Systems | Saviom Software No answers on this topic |
Reliability and Availability | NICE Systems | Saviom Software No answers on this topic |
Performance | NICE Systems | Saviom Software No answers on this topic |
Support Rating | NICE Systems | Saviom Software No answers on this topic |
In-Person Training | NICE Systems | Saviom Software No answers on this topic |
Online Training | NICE Systems | Saviom Software No answers on this topic |
Implementation Rating | NICE Systems | Saviom Software No answers on this topic |
Alternatives Considered | NICE Systems | Saviom Software No answers on this topic |
Scalability | NICE Systems | Saviom Software No answers on this topic |
Return on Investment | NICE Systems | Saviom Software No answers on this topic |
ScreenShots | NICE CXone Screenshots |