Mattersight Predictive Behavioral Routing (discontinued) vs. RapidMiner
Mattersight Predictive Behavioral Routing (discontinued) vs. RapidMiner
Product | Rating | Most Used By | Product Summary | Starting Price |
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Mattersight PBR | Enterprise companies (1,001+ employees) | The former Mattersight Predictive Behavioral Routing was a solution to route inbound calls to agents best able to handle any particular kind of call. The product is no longer available for sale since NICE System's acquisition of Mattersight. | N/A | |
RapidMiner | N/A | RapidMiner is a data science and data mining platform, from Altair since the late 2022 acquisition. RapidMiner offers full automation for non-coding domain experts, an integrated JupyterLab environment for seasoned data scientists, and a visual drag-and-drop designer. RapidMiner’s project-based framework helps to ensure that others can build off their work using visual workflows or automated data science. | $7,500 Per User Per Month |
Mattersight Predictive Behavioral Routing (discontinued) | RapidMiner | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Mattersight Predictive Behavioral Routing (discontinued) | RapidMiner | |
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Mattersight Predictive Behavioral Routing (discontinued) | RapidMiner | |||||||||||||||
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Platform Connectivity |
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Data Exploration |
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Data Preparation |
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Platform Data Modeling |
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Model Deployment |
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Mattersight Predictive Behavioral Routing (discontinued) | RapidMiner | |
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Small Businesses | 8x8 Contact Center Score 7.7 out of 10 | IBM SPSS Modeler Score 7.8 out of 10 |
Medium-sized Companies | Eleveo Score 9.2 out of 10 | Mathematica Score 8.3 out of 10 |
Enterprises | Calabrio Teleopti WFM Score 7.9 out of 10 | IBM SPSS Modeler Score 7.8 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Mattersight Predictive Behavioral Routing (discontinued) | RapidMiner | |
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Likelihood to Recommend | 7.6 (4 ratings) | 10.0 (18 ratings) |
Likelihood to Renew | - (0 ratings) | 9.0 (1 ratings) |
Usability | 8.0 (1 ratings) | 9.0 (1 ratings) |
Mattersight Predictive Behavioral Routing (discontinued) | RapidMiner | |
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Likelihood to Recommend | Discontinued Products | Altair Engineering, Inc. |
Pros | Discontinued Products | Altair Engineering, Inc. |
Cons | Discontinued Products | Altair Engineering, Inc. |
Likelihood to Renew | Discontinued Products No answers on this topic | Altair Engineering, Inc. |
Usability | Discontinued Products No answers on this topic | Altair Engineering, Inc. |
Alternatives Considered | Discontinued Products | Altair Engineering, Inc. |
Return on Investment | Discontinued Products | Altair Engineering, Inc. |
ScreenShots |