Mattersight Predictive Behavioral Routing (discontinued) vs. Salesforce Revenue Cloud
Mattersight Predictive Behavioral Routing (discontinued) vs. Salesforce Revenue Cloud
Product | Rating | Most Used By | Product Summary | Starting Price |
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Mattersight PBR | Enterprise companies (1,001+ employees) | The former Mattersight Predictive Behavioral Routing was a solution to route inbound calls to agents best able to handle any particular kind of call. The product is no longer available for sale since NICE System's acquisition of Mattersight. | N/A | |
Salesforce CPQ | Mid-Size Companies (51-1,000 employees) | Salesforce Revenue Cloud (formerly Salesforce CPQ or SteelBrick) is built and delivered on the Salesforce Platform and Salesforce1 Mobile App which enables users to create accurate sales quotes quickly and submit error-free orders on the fly from any device. | $30 Per User per Month |
Mattersight Predictive Behavioral Routing (discontinued) | Salesforce Revenue Cloud | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Mattersight Predictive Behavioral Routing (discontinued) | Salesforce Revenue Cloud | |
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Top Pros | ||
Top Cons |
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Mattersight Predictive Behavioral Routing (discontinued) | Salesforce Revenue Cloud | ||||||||||||||||||||||||||||||||||||
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CPQ |
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Mattersight Predictive Behavioral Routing (discontinued) | Salesforce Revenue Cloud | |
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Small Businesses | 8x8 Contact Center Score 7.7 out of 10 | QuoteWerks Score 9.1 out of 10 |
Medium-sized Companies | Eleveo Score 9.1 out of 10 | QuoteWerks Score 9.1 out of 10 |
Enterprises | Calabrio Teleopti WFM Score 7.9 out of 10 | SAP Sales Cloud Score 8.2 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Mattersight Predictive Behavioral Routing (discontinued) | Salesforce Revenue Cloud | |
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Likelihood to Recommend | 7.6 (4 ratings) | 8.0 (48 ratings) |
Likelihood to Renew | - (0 ratings) | 9.1 (1 ratings) |
Usability | 8.0 (1 ratings) | 8.6 (3 ratings) |
Availability | - (0 ratings) | 9.1 (1 ratings) |
Performance | - (0 ratings) | 8.2 (1 ratings) |
Support Rating | - (0 ratings) | 7.9 (12 ratings) |
Product Scalability | - (0 ratings) | 8.2 (1 ratings) |
Mattersight Predictive Behavioral Routing (discontinued) | Salesforce Revenue Cloud | |
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Likelihood to Recommend | Discontinued Products | Salesforce |
Pros | Discontinued Products | Salesforce |
Cons | Discontinued Products | Salesforce |
Likelihood to Renew | Discontinued Products No answers on this topic | Salesforce |
Usability | Discontinued Products No answers on this topic | Salesforce |
Support Rating | Discontinued Products No answers on this topic | Salesforce |
Alternatives Considered | Discontinued Products | Salesforce |
Return on Investment | Discontinued Products | Salesforce |
ScreenShots | Salesforce CPQ Screenshots |