Mattersight Predictive Behavioral Routing (discontinued) vs. Viventium Software
Mattersight Predictive Behavioral Routing (discontinued) vs. Viventium Software
Product | Rating | Most Used By | Product Summary | Starting Price |
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Mattersight PBR | Enterprise companies (1,001+ employees) | The former Mattersight Predictive Behavioral Routing was a solution to route inbound calls to agents best able to handle any particular kind of call. The product is no longer available for sale since NICE System's acquisition of Mattersight. | N/A | |
Viventium Software | N/A | Viventium Software, Inc. provides a cloud-based HCM solution that, according to the vendor, offers a remarkable user experience and design that is enjoyable, personable, and intuitive, along with analytics and actionable insight into your business. Additionally, the vendor aims to provide exceptional HCM client service. | N/A |
Mattersight Predictive Behavioral Routing (discontinued) | Viventium Software | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Mattersight Predictive Behavioral Routing (discontinued) | Viventium Software | |
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Top Pros | ||
Top Cons |
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Mattersight Predictive Behavioral Routing (discontinued) | Viventium Software | ||||||||||||||||||||||||
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Payroll Management |
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Mattersight Predictive Behavioral Routing (discontinued) | Viventium Software | |
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Small Businesses | 8x8 Contact Center Score 7.6 out of 10 | Patriot Software Score 9.0 out of 10 |
Medium-sized Companies | Eleveo Score 9.2 out of 10 | Paypro Workforce Management Score 9.5 out of 10 |
Enterprises | Calabrio Teleopti WFM Score 7.8 out of 10 | Infor Human Resources Score 7.3 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Mattersight Predictive Behavioral Routing (discontinued) | Viventium Software | |
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Likelihood to Recommend | 7.6 (4 ratings) | 10.0 (5 ratings) |
Likelihood to Renew | - (0 ratings) | 9.0 (1 ratings) |
Usability | 8.0 (1 ratings) | - (0 ratings) |
Mattersight Predictive Behavioral Routing (discontinued) | Viventium Software | |
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Likelihood to Recommend | Discontinued Products | Viventium Software, Inc. |
Pros | Discontinued Products | Viventium Software, Inc. |
Cons | Discontinued Products | Viventium Software, Inc. |
Alternatives Considered | Discontinued Products | Viventium Software, Inc. |
Return on Investment | Discontinued Products | Viventium Software, Inc. |
ScreenShots |