Mattersight Predictive Behavioral Routing (discontinued) vs. ZoomInfo Sales
Mattersight Predictive Behavioral Routing (discontinued) vs. ZoomInfo Sales
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
Mattersight PBR | Enterprise companies (1,001+ employees) | The former Mattersight Predictive Behavioral Routing was a solution to route inbound calls to agents best able to handle any particular kind of call. The product is no longer available for sale since NICE System's acquisition of Mattersight. | N/A | |
ZoomInfo Sales | N/A | ZoomInfo SalesOS is a modern go-to-market platform for B2B companies. SalesOS helps find buyers based on an Ideal Customer Profiles (ICP), advanced company attributes, and accurate contact information in B2B. It is used to identify the next customer using data-driven insights and buying signals that reveal companies that are ready to buy. | N/A |
Mattersight Predictive Behavioral Routing (discontinued) | ZoomInfo Sales | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Mattersight Predictive Behavioral Routing (discontinued) | ZoomInfo Sales | |
---|---|---|
Top Pros | No answers on this topic | |
Top Cons |
| No answers on this topic |
Mattersight Predictive Behavioral Routing (discontinued) | ZoomInfo Sales | ||||||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Prospecting |
| ||||||||||||||||||||||||||||||
Sales Intelligence Data Standards |
| ||||||||||||||||||||||||||||||
Data Augmentation & Lead Qualification |
| ||||||||||||||||||||||||||||||
Sales Intelligence Email Features |
|
Mattersight Predictive Behavioral Routing (discontinued) | ZoomInfo Sales | |
---|---|---|
Small Businesses | 8x8 Contact Center Score 7.7 out of 10 | Lead411 Score 9.1 out of 10 |
Medium-sized Companies | Eleveo Score 9.1 out of 10 | Lead411 Score 9.1 out of 10 |
Enterprises | Calabrio Teleopti WFM Score 7.9 out of 10 | D&B Hoovers Score 8.6 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Mattersight Predictive Behavioral Routing (discontinued) | ZoomInfo Sales | |
---|---|---|
Likelihood to Recommend | 7.6 (4 ratings) | 8.0 (676 ratings) |
Likelihood to Renew | - (0 ratings) | 7.5 (16 ratings) |
Usability | 8.0 (1 ratings) | 8.6 (4 ratings) |
Support Rating | - (0 ratings) | 8.0 (3 ratings) |
Ease of integration | - (0 ratings) | 6.3 (44 ratings) |
Mattersight Predictive Behavioral Routing (discontinued) | ZoomInfo Sales | |
---|---|---|
Likelihood to Recommend | Discontinued Products | ZoomInfo |
Pros | Discontinued Products | ZoomInfo |
Cons | Discontinued Products | ZoomInfo |
Likelihood to Renew | Discontinued Products No answers on this topic | ZoomInfo |
Usability | Discontinued Products No answers on this topic | ZoomInfo |
Support Rating | Discontinued Products No answers on this topic | ZoomInfo |
Alternatives Considered | Discontinued Products | ZoomInfo |
Return on Investment | Discontinued Products | ZoomInfo |
ScreenShots |