Medallia is an enterprise customer feedback solution that allows companies to collect customer feedback across multiple channels and touchpoints, and analyze, understand and react to it in real time.
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Satmetrix (discontinued)
Score 8.0 out of 10
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Satmetrix was survey-based customer experience management software. It contained summary and individual customer data for tracking the customer lifecycle. Satmetrix was acquired by NICE Systems in July 2017, and is no longer available.
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Pricing
Medallia
Satmetrix (discontinued)
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Medallia
Satmetrix (discontinued)
Free Trial
Yes
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
Yes
No
Entry-level Setup Fee
Optional
No setup fee
Additional Details
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More Pricing Information
Community Pulse
Medallia
Satmetrix (discontinued)
Considered Both Products
Medallia
No answer on this topic
Satmetrix (discontinued)
Verified User
Manager
Chose Satmetrix (discontinued)
Medallia - Satmetrix does not compare. Where Satmetrix succeeded in elevating our multiple regional disjointed VOC into a single globally consistent program, Medallia further elevated it by facilitating a cultural change. Medallia's expertise and its platform's simplicity …