Opinion Stage vs. Satmetrix (discontinued)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Opinion Stage
Score 10.0 out of 10
N/A
Opinion Stage is an interactive content creation service used by, publishers, bloggers & agencies. According to the vendor, over 100,000 content creators have created polls, quizzes, surveys, slideshows, forms, lists, and interactive articles using Opinion Stage. Opinion Stage content is used by customers to drive engagement, increase traffic, gather qualified leads, generate revenue, and extract actionable insights.N/A
Satmetrix (discontinued)
Score 8.0 out of 10
N/A
Satmetrix was survey-based customer experience management software. It contained summary and individual customer data for tracking the customer lifecycle. Satmetrix was acquired by NICE Systems in July 2017, and is no longer available.N/A
Pricing
Opinion StageSatmetrix (discontinued)
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Opinion StageSatmetrix (discontinued)
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
Opinion StageSatmetrix (discontinued)
Top Pros
Top Cons
Features
Opinion StageSatmetrix (discontinued)
Survey Format & Appearance
Comparison of Survey Format & Appearance features of Product A and Product B
Opinion Stage
9.3
1 Ratings
17% above category average
Satmetrix (discontinued)
8.0
2 Ratings
2% above category average
Survey templates9.01 Ratings8.02 Ratings
Themes10.01 Ratings8.02 Ratings
Custom logo/branding9.01 Ratings8.02 Ratings
Survey Content
Comparison of Survey Content features of Product A and Product B
Opinion Stage
9.5
1 Ratings
10% above category average
Satmetrix (discontinued)
8.0
2 Ratings
7% below category average
Changes to live survey9.01 Ratings8.02 Ratings
Multiple question types10.01 Ratings8.02 Ratings
Question design help00 Ratings8.02 Ratings
Survey Reporting & Analytics
Comparison of Survey Reporting & Analytics features of Product A and Product B
Opinion Stage
10.0
1 Ratings
19% above category average
Satmetrix (discontinued)
8.0
2 Ratings
3% below category average
Response tracking10.01 Ratings8.02 Ratings
Data export10.01 Ratings8.02 Ratings
Standard reports10.01 Ratings8.02 Ratings
Custom reports00 Ratings8.02 Ratings
Analytics00 Ratings8.02 Ratings
Survey Administration & Security
Comparison of Survey Administration & Security features of Product A and Product B
Opinion Stage
10.0
1 Ratings
18% above category average
Satmetrix (discontinued)
8.0
2 Ratings
5% below category average
Compliance10.01 Ratings8.02 Ratings
Access controls00 Ratings8.02 Ratings
Survey Distribution
Comparison of Survey Distribution features of Product A and Product B
Opinion Stage
9.0
1 Ratings
11% above category average
Satmetrix (discontinued)
-
Ratings
Respondent restrictions9.01 Ratings00 Ratings
Survey Logic
Comparison of Survey Logic features of Product A and Product B
Opinion Stage
-
Ratings
Satmetrix (discontinued)
8.0
2 Ratings
4% below category average
Survey logic flexibility00 Ratings8.02 Ratings
Best Alternatives
Opinion StageSatmetrix (discontinued)
Small Businesses
Square 9 Softworks
Square 9 Softworks
Score 9.7 out of 10
Square 9 Softworks
Square 9 Softworks
Score 9.7 out of 10
Medium-sized Companies
Qualaroo
Qualaroo
Score 6.7 out of 10
Square 9 Softworks
Square 9 Softworks
Score 9.7 out of 10
Enterprises
Medallia
Medallia
Score 9.1 out of 10
Medallia
Medallia
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Opinion StageSatmetrix (discontinued)
Likelihood to Recommend
10.0
(1 ratings)
4.0
(7 ratings)
Likelihood to Renew
-
(0 ratings)
5.1
(5 ratings)
User Testimonials
Opinion StageSatmetrix (discontinued)
Likelihood to Recommend
Opinion Stage
Opinion Stage is excellent at developing quizzes and surveys that help you build any type of product or funnel that needs them. I especially like the professional look that Opinion Stage gives my quizzes and surveys
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Discontinued Products
Satmetrix is best suited if you don't currently use Salesforce. A lot of its main selling points are negated by the virtue of having Salesforce. Case management is in Salesforce, reporting is in Salesforce, the structure that NPX imposes is actually clunky and unwieldy, and is much more streamlined on competing platforms such as GetFeedback and SurveyMonkey. The only thing that leaves is the consultative service on being best practice and I don't really get to see any of that.
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Pros
Opinion Stage
  • Great customer service.
  • Great technology.
  • Great product.
Read full review
Discontinued Products
  • Ease of use; SaaS solution, all web based - simple, straightforward and easy to use
  • Multi lingual; we are able to use multiple languages for our surveys
  • Reporting is very flexible; reports can be run for pretty much any data point that you can capture!
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Cons
Opinion Stage
  • Better communication when sending out your invoice.
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Discontinued Products
  • Implementation did not go as well as planned and there were problems.
  • If you are running multiple surveys, slicing and dicing data is not that simple.
Read full review
Likelihood to Renew
Opinion Stage
No answers on this topic
Discontinued Products
The previous experience was so negative that even if they have improved since then it wouldn't help. Another more pertinent reason is because we have an existing 3 year contract with Medallia. Lastly, vendor transitions in our environment (B2B in 132 countries) is extremely painful. I've managed two of them and wouldn't wish it on my worst enemy.
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Alternatives Considered
Opinion Stage
Opinion Stage blows them all away!
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Discontinued Products
I haven't evaluated any other products. Our executive team selected NPS as the preferred measurement of customer sentiment and Satmetrix is the only certification company I am aware of.
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Return on Investment
Opinion Stage
  • Helped us develop our honeymoon project so that we could keep moving forward.
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Discontinued Products
  • With the knowledge gained front he transactional surveys, Satmetrix helped us significantly improve our customer service processes.
  • Combined with the relationship survey, we were ultimately able to improve our customer retention by over 20% within 2 years.
Read full review
ScreenShots

Opinion Stage Screenshots

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