16 Ratings
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Score 8 out of 100
68 Ratings
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Score 9.2 out of 100

Feature Set Ratings

    Survey Format & Appearance

    8.0

    NICE Satmetrix

    80%

    Predictive Index Behavioral Assessment

    Feature Set Not Supported
    N/A
    NICE Satmetrix ranks higher in 3/3 features

    Survey templates

    8.0
    80%
    2 Ratings
    N/A
    0 Ratings

    Themes

    8.0
    80%
    2 Ratings
    N/A
    0 Ratings

    Custom logo/branding

    8.0
    80%
    2 Ratings
    N/A
    0 Ratings

    Survey Content

    8.0

    NICE Satmetrix

    80%

    Predictive Index Behavioral Assessment

    Feature Set Not Supported
    N/A
    NICE Satmetrix ranks higher in 3/3 features

    Changes to live survey

    8.0
    80%
    2 Ratings
    N/A
    0 Ratings

    Question design help

    8.0
    80%
    2 Ratings
    N/A
    0 Ratings

    Multiple question types

    8.0
    80%
    2 Ratings
    N/A
    0 Ratings

    Survey Logic

    8.0

    NICE Satmetrix

    80%

    Predictive Index Behavioral Assessment

    Feature Set Not Supported
    N/A
    NICE Satmetrix ranks higher in 1/1 features

    Survey logic flexibility

    8.0
    80%
    2 Ratings
    N/A
    0 Ratings

    Survey Reporting & Analytics

    8.0

    NICE Satmetrix

    80%

    Predictive Index Behavioral Assessment

    Feature Set Not Supported
    N/A
    NICE Satmetrix ranks higher in 5/5 features

    Response tracking

    8.0
    80%
    2 Ratings
    N/A
    0 Ratings

    Data export

    8.0
    80%
    2 Ratings
    N/A
    0 Ratings

    Standard reports

    8.0
    80%
    2 Ratings
    N/A
    0 Ratings

    Custom reports

    8.0
    80%
    2 Ratings
    N/A
    0 Ratings

    Analytics

    8.0
    80%
    2 Ratings
    N/A
    0 Ratings

    Survey Administration & Security

    8.0

    NICE Satmetrix

    80%

    Predictive Index Behavioral Assessment

    Feature Set Not Supported
    N/A
    NICE Satmetrix ranks higher in 2/2 features

    Access controls

    8.0
    80%
    2 Ratings
    N/A
    0 Ratings

    Compliance

    8.0
    80%
    2 Ratings
    N/A
    0 Ratings

    Workforce Analytics

    NICE Satmetrix

    Feature Set Not Supported
    N/A
    9.0

    Predictive Index Behavioral Assessment

    90%
    Predictive Index Behavioral Assessment ranks higher in 9/9 features

    Automated data collection

    N/A
    0 Ratings
    8.7
    87%
    22 Ratings

    Data analysis

    N/A
    0 Ratings
    9.7
    97%
    29 Ratings

    Data integration

    N/A
    0 Ratings
    7.6
    76%
    25 Ratings

    Predictive analytics

    N/A
    0 Ratings
    9.6
    96%
    27 Ratings

    Benchmarking

    N/A
    0 Ratings
    8.8
    88%
    18 Ratings

    Report designer

    N/A
    0 Ratings
    10.0
    100%
    16 Ratings

    Pre-built content

    N/A
    0 Ratings
    8.4
    84%
    24 Ratings

    Data management

    N/A
    0 Ratings
    9.0
    90%
    23 Ratings

    Self-service insights

    N/A
    0 Ratings
    8.9
    89%
    23 Ratings

    Attribute Ratings

    • Predictive Index Behavioral Assessment is rated higher in 2 areas: Likelihood to Recommend, Likelihood to Renew

    Likelihood to Recommend

    4.0

    NICE Satmetrix

    40%
    7 Ratings
    8.9

    Predictive Index Behavioral Assessment

    89%
    63 Ratings

    Likelihood to Renew

    5.1

    NICE Satmetrix

    51%
    5 Ratings
    8.2

    Predictive Index Behavioral Assessment

    82%
    1 Rating

    Usability

    NICE Satmetrix

    N/A
    0 Ratings
    9.1

    Predictive Index Behavioral Assessment

    91%
    9 Ratings

    Support Rating

    NICE Satmetrix

    N/A
    0 Ratings
    8.4

    Predictive Index Behavioral Assessment

    84%
    10 Ratings

    Likelihood to Recommend

    NICE Satmetrix

    Satmetrix is best suited if you don't currently use Salesforce. A lot of its main selling points are negated by the virtue of having Salesforce. Case management is in Salesforce, reporting is in Salesforce, the structure that NPX imposes is actually clunky and unwieldy, and is much more streamlined on competing platforms such as GetFeedback and SurveyMonkey. The only thing that leaves is the consultative service on being best practice and I don't really get to see any of that.
    Simon Whight | TrustRadius Reviewer

    Predictive Index Behavioral Assessment

    Predictive Index has served us well so far in helping determine key personality traits of salespeople we hire. How will they sell? Is sales a good fit for them? We have not expanded to use it with other teams/depts yet. We primarily use the behavioral assessment (not cognitive).
    Anonymous | TrustRadius Reviewer

    Pros

    NICE Satmetrix

    • Ease of use; SaaS solution, all web based - simple, straightforward and easy to use
    • Multi lingual; we are able to use multiple languages for our surveys
    • Reporting is very flexible; reports can be run for pretty much any data point that you can capture!
    Geoff Gardner, MSPM, MBCS, CITP | TrustRadius Reviewer

    Predictive Index Behavioral Assessment

    • Create job targets using behaviors which would enable someone to be successful.
    • Helps recruit the right fit by asking the right questions.
    • Helps increase communication across an organization within teams and across departments.
    • Helps provide managers with support on how to best communicate and help develop their direct reports.
    Anonymous | TrustRadius Reviewer

    Cons

    NICE Satmetrix

    • Implementation did not go as well as planned and there were problems.
    • If you are running multiple surveys, slicing and dicing data is not that simple.
    Lawrence Kravitz | TrustRadius Reviewer

    Predictive Index Behavioral Assessment

    • In Beta -> Hire -> New Candidates - > I would like to see the ability to create 1 or 2 additional "Type" folders that can be customized for my company. By being able to do this, I can more efficiently manage my potential candidates, rather that every time I go to review a position, having to make these individual selections each time. I would like the favorite icon and the pass icon to remain; however find it extraneous to have to sort through these candidates each time.
    Leslie Bradford | TrustRadius Reviewer

    Pricing Details

    NICE Satmetrix

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Predictive Index Behavioral Assessment

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    No

    Starting Price

    Likelihood to Renew

    NICE Satmetrix

    NICE Satmetrix 5.1
    Based on 5 answers
    The previous experience was so negative that even if they have improved since then it wouldn't help. Another more pertinent reason is because we have an existing 3 year contract with Medallia. Lastly, vendor transitions in our environment (B2B in 132 countries) is extremely painful. I've managed two of them and wouldn't wish it on my worst enemy.
    Anonymous | TrustRadius Reviewer

    Predictive Index Behavioral Assessment

    Predictive Index Behavioral Assessment 8.2
    Based on 1 answer
    We have plans to expand this to our entire organization in the US as well as our affiliates in Germany, France and the UK.
    Paula Thorn | TrustRadius Reviewer

    Usability

    NICE Satmetrix

    No score
    No answers yet
    No answers on this topic

    Predictive Index Behavioral Assessment

    Predictive Index Behavioral Assessment 9.1
    Based on 9 answers
    Very easy to use for both administrators and those taking the assessment. This tool is really a game-changer for staffing, onboarding, and retention. It is like having a crystal ball sometimes with insights into the behaviors of job candidates and is critical for finding the right person for the right role.
    Anonymous | TrustRadius Reviewer

    Support Rating

    NICE Satmetrix

    No score
    No answers yet
    No answers on this topic

    Predictive Index Behavioral Assessment

    Predictive Index Behavioral Assessment 8.4
    Based on 10 answers
    The Customer Success team has been quite helpful during the times that I've interreacted with them. I've also found support and implementation to be responsive with any questions related to the initial set up phase or for on going support. Overall we've been pleased with the support offered by Predictive Index Behavioral Assessment.
    Anonymous | TrustRadius Reviewer

    Alternatives Considered

    NICE Satmetrix

    I haven't evaluated any other products. Our executive team selected NPS as the preferred measurement of customer sentiment and Satmetrix is the only certification company I am aware of.
    Anonymous | TrustRadius Reviewer

    Predictive Index Behavioral Assessment

    The other assessments that we examined felt more like an SAT exam than a recruitment tool. The results were difficult for our managers to read through and understand. There were a lot of words, with very little actually being said. The PI was succinct and precise.
    Carol Warhurst | TrustRadius Reviewer

    Return on Investment

    NICE Satmetrix

    • With the knowledge gained front he transactional surveys, Satmetrix helped us significantly improve our customer service processes.
    • Combined with the relationship survey, we were ultimately able to improve our customer retention by over 20% within 2 years.
    Rob Ellison | TrustRadius Reviewer

    Predictive Index Behavioral Assessment

    • The PI has been very helpful when analyzing employees. You cannot go wrong when you are able to see a candidate or employees work style.
    • The ROI is very positive. A lot of companies have a specific culture that they are trying to create or adhere to. This software helps you see if an employee would be a good fit for your company or not.
    Zachary Shannon | TrustRadius Reviewer

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