What users are saying about
15 Ratings
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18 Ratings
15 Ratings
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Score 8.1 out of 100

Survey Anyplace

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18 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.8 out of 100

Likelihood to Recommend

NICE Satmetrix

Satmetrix is best suited if you don't currently use Salesforce. A lot of its main selling points are negated by the virtue of having Salesforce. Case management is in Salesforce, reporting is in Salesforce, the structure that NPX imposes is actually clunky and unwieldy, and is much more streamlined on competing platforms such as GetFeedback and SurveyMonkey. The only thing that leaves is the consultative service on being best practice and I don't really get to see any of that.
Simon Whight | TrustRadius Reviewer

Survey Anyplace

Survey Anyplace appears well-suited to creating surveys where the user can leave and come back. It would be pure speculation as to what it would not be appropriate for. After researching every other possible survey software, I can say it is the best solution available which offers saved progress surveys and decent design aesthetic.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Survey Format & Appearance

NICE Satmetrix
8.0
Survey Anyplace
8.2
Survey templates
NICE Satmetrix
8.0
Survey Anyplace
8.1
Themes
NICE Satmetrix
8.0
Survey Anyplace
8.0
Custom logo/branding
NICE Satmetrix
8.0
Survey Anyplace
8.6

Survey Content

NICE Satmetrix
8.0
Survey Anyplace
8.8
Changes to live survey
NICE Satmetrix
8.0
Survey Anyplace
8.8
Question design help
NICE Satmetrix
8.0
Survey Anyplace
8.8
Multiple question types
NICE Satmetrix
8.0
Survey Anyplace
8.7

Survey Logic

NICE Satmetrix
8.0
Survey Anyplace
8.7
Survey logic flexibility
NICE Satmetrix
8.0
Survey Anyplace
8.7

Survey Reporting & Analytics

NICE Satmetrix
8.0
Survey Anyplace
8.1
Response tracking
NICE Satmetrix
8.0
Survey Anyplace
8.5
Data export
NICE Satmetrix
8.0
Survey Anyplace
8.3
Standard reports
NICE Satmetrix
8.0
Survey Anyplace
8.2
Custom reports
NICE Satmetrix
8.0
Survey Anyplace
7.9
Analytics
NICE Satmetrix
8.0
Survey Anyplace
7.8

Survey Administration & Security

NICE Satmetrix
8.0
Survey Anyplace
Access controls
NICE Satmetrix
8.0
Survey Anyplace
Compliance
NICE Satmetrix
8.0
Survey Anyplace

Pros

NICE Satmetrix

  • Ease of use; SaaS solution, all web based - simple, straightforward and easy to use
  • Multi lingual; we are able to use multiple languages for our surveys
  • Reporting is very flexible; reports can be run for pretty much any data point that you can capture!
Geoff Gardner, MSPM, MBCS, CITP | TrustRadius Reviewer

Survey Anyplace

  • This tool does it all. It handles surveys, report generation, email management, ecommerce, and more.
  • The surveys, emails, and reports are highly customizable. You are only limited by your imagination and a little HTML and CSS.
  • The experience for end users is great. We have never gotten any feedback that the survey experience was anything but easy. The fact that no one notices the user experience tells me that it's great.
  • The team and support they provide are top notch.
Kenny Mobley | TrustRadius Reviewer

Cons

NICE Satmetrix

  • Implementation did not go as well as planned and there were problems.
  • If you are running multiple surveys, slicing and dicing data is not that simple.
Lawrence Kravitz | TrustRadius Reviewer

Survey Anyplace

  • Creating something highly customized at the ReportR level means you will need to have some savvy with CSS if you want to do it yourself. But it also means you can create something truly incredible and they do not have the same limitations as other similar software.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

NICE Satmetrix

NICE Satmetrix 5.1
Based on 5 answers
The previous experience was so negative that even if they have improved since then it wouldn't help. Another more pertinent reason is because we have an existing 3 year contract with Medallia. Lastly, vendor transitions in our environment (B2B in 132 countries) is extremely painful. I've managed two of them and wouldn't wish it on my worst enemy.
Anonymous | TrustRadius Reviewer

Survey Anyplace

No score
No answers yet
No answers on this topic

Support Rating

NICE Satmetrix

No score
No answers yet
No answers on this topic

Survey Anyplace

Survey Anyplace 9.1
Based on 1 answer
The team at Survey Anyplace is invested in our success. They have helped me through numerous sticky situations, often within hours not days. Being based in Europe is never an issue either. Questions and support is always timely.
Kenny Mobley | TrustRadius Reviewer

Alternatives Considered

NICE Satmetrix

I haven't evaluated any other products. Our executive team selected NPS as the preferred measurement of customer sentiment and Satmetrix is the only certification company I am aware of.
Anonymous | TrustRadius Reviewer

Survey Anyplace

Survey Anyplace is an excellent piece of software.
It can create in depth surveys and has a huge functional capability! I would highly recommend using Survey Anyplace for any business as it is so adaptable!
The support team are fabulous and always on hand to answer any queries and set up Zoom calls for more tailored help! Mark has been brilliant in helping me to create a complex survey!
Anonymous | TrustRadius Reviewer

Return on Investment

NICE Satmetrix

  • With the knowledge gained front he transactional surveys, Satmetrix helped us significantly improve our customer service processes.
  • Combined with the relationship survey, we were ultimately able to improve our customer retention by over 20% within 2 years.
Rob Ellison | TrustRadius Reviewer

Survey Anyplace

  • As a publisher, the quizzes provide us with compelling type of "advertising" product to engage our clients' audiences.
  • We use the quizzes to direct respondents to thought leadership content for lead gen. The "correct response" feature in the quizzes provide the most interesting sample of our clients' content.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

NICE Satmetrix

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

NICE Satmetrix Editions & Modules

Additional Pricing Details

Survey Anyplace

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Survey Anyplace Editions & Modules

Edition
Free$0
Essential$392
Professional$592
EnterpriseOn request
ReportROn request
  1. per month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

NICE Satmetrix
4.0
Survey Anyplace
8.8

Likelihood to Renew

NICE Satmetrix
5.1
Survey Anyplace

Support Rating

NICE Satmetrix
Survey Anyplace
9.1

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