NICE Satmetrix vs. Voxco Survey Software
NICE Satmetrix vs. Voxco Survey Software
Product | Rating | Most Used By | Product Summary | Starting Price |
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NICE Satmetrix | N/A | Satmetrix is survey-based customer experience management software. It contains summary and individual customer data for tracking the customer lifecycle. Individual features are net promoter scoring (NPS) surveying, automated triggers and alerts when indicants of poor customer experience or lack of engagement are present, text analytics for summarizing and understanding customer sentiment through what they say, and more. Satmetrix was acquired by NICE Systems in July 2017. | N/A | |
Voxco Survey Software | Mid-Size Companies (51-1,000 employees) | Voxco Survey Software features one centralized database across multiple survey channels. The vendor says that with this solution, users can collect and process respondent data at any time and in any place. This flexible software can be used to create device-responsive online surveys (web, mobile, or embedded in-app), over-the-phone interviews (CATI, IVR and dialers), or face-to-face interviewing (CAPI). According to the vendor, their clients appreciate their engaging, interactive survey… | N/A |
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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NICE Satmetrix | Voxco Survey Software | |
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Survey Format & Appearance |
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Survey Reporting & Analytics |
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Survey Administration & Security |
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NICE Satmetrix | Voxco Survey Software | |
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Small Businesses | Square 9 Softworks Score 9.7 out of 10 | Square 9 Softworks Score 9.7 out of 10 |
Medium-sized Companies | ![]() Qualaroo Score 7.7 out of 10 | ![]() Qualaroo Score 7.7 out of 10 |
Enterprises | Medallia Score 9.1 out of 10 | Medallia Score 9.1 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
NICE Satmetrix | Voxco Survey Software | |
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Likelihood to Recommend | 4.0 (7 ratings) | 7.0 (1 ratings) |
Likelihood to Renew | 5.1 (5 ratings) | - (0 ratings) |
NICE Satmetrix | Voxco Survey Software | |
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Likelihood to Recommend | ![]() NICE Systems
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Pros | ![]() NICE Systems
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Cons | ![]() NICE Systems
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Likelihood to Renew | ![]() NICE Systems
| Voxco No answers on this topic |
Alternatives Considered | ![]() NICE Systems
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Return on Investment | ![]() NICE Systems
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ScreenShots | Voxco Survey Software Screenshots |