Nimble AMS by Community Brands vs. Raklet Community & Membership Management Software

It seems Events/Products/Exhibitors and Programs seem to work fairly well in this system. They are very functional out of the box and I appreciate the ability to customize without having to do it with code. I'd like to see more attention focused on Donation functionality, i.e. pairing a donation with a merchandise purchase, ability to match a guest donation with a current person account, ability to have multiple entities and use recurring donations. I'd also be interested in seeing the Community Hub Management tool be expanded to allow for more flexibility and customization of pages and their underlying fields and data sources.

Incentivized

Raklet Membership Management Software is most suitable for membership-based organizations like ourselves. If you want to create different membership plans and restrict some of the content for your paid members, Raklet can definitely be helpful. Also, our members were never this engaged before we decided on the solution. The membership management is off the hook; we can see all the activities of our members, and we don't need to manually correct their information, as they are able to update themselves. But if you want to sell physical goods to your members, you would need to use another marketing base besides Raklet Membership Management Software. We were able to go through, as we restricted some pages only to our paid members.

• Responsiveness
• Knowledgeable employees.
• Thoughtful solutions.

Incentivized

• Membership management
• Great customer service
• Value for money is off the chain
• All the necessary features are included

• More thorough and updated online help documentation.
• Larger focus on building out Donation module and making it more seamless with the Accounting module.
• More modular on-demand training, focusing on specific parts of Nimble AMS that are used most or are most challenging.

Incentivized

• An online store would be nice
• Separate section for newsletter subscriptions
• More payment getaway options

Nimble AMS was much further developed while other groups were just beginning. Their continued growth and moving forward over the years have lent them a degree of expertise I have not yet seen in comparable groups.

Incentivized

We also evaluated those products before moving on with Raklet Membership Management Software. I would say the main problem is that these products are well-pronounced among membership management softwares. For this reason, first, their interfaces looked outdated and boring, and we would like to have a better landing page to promote our readers to visit our website. Secondly, they are not as flexible as we like them to be. Most of the other solutions offered one-for-all; we didn't feel like using them because we wanted something special and customized.

• It's made a significant impact on the way we approach strategic decisions due to the data we're able to collect and analyze.
• It's allowing us to automate processes that we never thought of automating in the past, freeing up staff resources to focus on other tasks
• Our initial implementation was a bit messy, but working with the Nimble AMS team to analyze and rethink our strategy with a clearer vision has been very positive

Incentivized

• Increased efficiency
• Affordable CRM solution
• Promote people to subscribe at our pages