Nimble AMS by Community Brands vs. WildApricot by Personify

It seems Events/Products/Exhibitors and Programs seem to work fairly well in this system. They are very functional out of the box and I appreciate the ability to customize without having to do it with code. I'd like to see more attention focused on Donation functionality, i.e. pairing a donation with a merchandise purchase, ability to match a guest donation with a current person account, ability to have multiple entities and use recurring donations. I'd also be interested in seeing the Community Hub Management tool be expanded to allow for more flexibility and customization of pages and their underlying fields and data sources.

Incentivized

Wild Apricot is well-suited for medium-size membership organizations with technically competent staff members. The cost of the platform (which is increasing) makes justification/ROI difficult for small organizations of non-profit associations with limited or sporadic income. The system is effective for organizations with 1200 or more active member and where the organization needs a website with a basic store. Wild Apricot will not satisfy organizations that are accustomed to robust e-commerce platforms or that operate with complicated workflows and/or complicated membership options or requirements.

• Responsiveness
• Knowledgeable employees.
• Thoughtful solutions.

Incentivized

• Controls registration through a linked series of events in the new member acceptance process: background check, orientation, and evaluation.
• Provides access to data through the export of membership, invoice, and payment tables for use with Excel, to respond to requests for queries and reporting.
• Generates renewal invoices en masse for email distribution.

Incentivized

• More thorough and updated online help documentation.
• Larger focus on building out Donation module and making it more seamless with the Accounting module.
• More modular on-demand training, focusing on specific parts of Nimble AMS that are used most or are most challenging.

Incentivized

• They could have more interactivity for the contacts (vs members) designation
• Easier way to customize required fields for registration

Incentivized

Nimble AMS was much further developed while other groups were just beginning. Their continued growth and moving forward over the years have lent them a degree of expertise I have not yet seen in comparable groups.

Incentivized

When compared to iMIS, Wild Apricot is an order of magnitude easier to implement and use. It is also a tool that can be administered without a considerable amount of outside support and expense. Wild Apricot is also a more fully integrated system that does not require complicated module licensing and the associated costs. iMIS is also much more expense than Wild Apricot Ultimate Membership Pro (UMP) is a WordPress plugin solution for managing association memberships. Since this is an add-on software, the cost is a small faction of the expense associated with Wild Apricot. The feature set of Wild Apricot is more extensive than the capabilities of of UMP, however, Wild Apricot is easier to use and understand that UMP. Being a hosted solution, Wild Apricot is also much more stable and predictable.

• It's made a significant impact on the way we approach strategic decisions due to the data we're able to collect and analyze.
• It's allowing us to automate processes that we never thought of automating in the past, freeing up staff resources to focus on other tasks
• Our initial implementation was a bit messy, but working with the Nimble AMS team to analyze and rethink our strategy with a clearer vision has been very positive

Incentivized

• Staffing expenses have been kept flat through significant membership growth.
• Operating costs for WildApricot are reasonable, considering the functionality available.
• Managing membership renewals effectively means that we get our revenue into the bank within a predictable, reasonable time.

Incentivized