HubSpot CRM vs. Nimble

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
HubSpot CRM
Score 8.5 out of 10
N/A
HubSpot’s CRM enables growth-minded businesses to optimize their relationships with leads and customers. Through harnessing the power of carefully crafted sales, marketing, customer service, content management, and operations tools, the software aims to make it easy to unify team strategy and drive conversion. Additionally, the software allows users to connect with over 875 integration apps, APIs, and solutions partners to create a customizable user experience that suits the way teams work.…
$0
Per Month [Unlimited Users]
Nimble
Score 7.2 out of 10
N/A
Nimble is a social customer relationship management (CRM) system with features such as contact management and data-driven analytics.
$15
per month
Pricing
HubSpot CRMNimble
Editions & Modules
Free Forever
$0
Per Month [Unlimited Users]
CRM Bundle
$50
per month
Business
$19.00
Per User Per Month
Offerings
Pricing Offerings
HubSpot CRMNimble
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
HubSpot CRMNimble
Considered Both Products
HubSpot CRM

No answer on this topic

Nimble
Chose Nimble
Nimble is a good CRM for someone who wants to use it for what it can do out of the box. Someone who doesn't need social media links in the client records. If you want to customize a CRM to look and feel like you want it to, I'd suggest you go someplace else. Nimble does not …
Chose Nimble
Both Insightly and HubSpot are very capable systems in terms of CRM capabilities. However, Nimble is indispensable to us for its data enrichment feature that gives us the advantage of intel that is crucial for getting responses from our email campaigns We love how smart the …
Chose Nimble
Every CRM has about 80% of what I need so there is always a few details that don't work exactly how we need them.
Chose Nimble
Google Apps combined with Communication History and the Social portion of Nimble places it in a category by itself, in my opinion.
It is very cost effective.
I have found other tools cannot compete on pricing and the social aspect.
Top Pros
Top Cons
Features
HubSpot CRMNimble
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
HubSpot CRM
7.9
1547 Ratings
3% above category average
Nimble
8.5
30 Ratings
10% above category average
Customer data management / contact management8.61495 Ratings9.529 Ratings
Workflow management8.31461 Ratings8.428 Ratings
Territory management6.5184 Ratings8.724 Ratings
Opportunity management8.21398 Ratings8.228 Ratings
Integration with email client (e.g., Outlook or Gmail)8.41504 Ratings9.429 Ratings
Contract management8.0185 Ratings8.523 Ratings
Quote & order management7.41014 Ratings6.721 Ratings
Interaction tracking8.31450 Ratings9.227 Ratings
Channel / partner relationship management7.8186 Ratings8.126 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
HubSpot CRM
7.4
1025 Ratings
1% below category average
Nimble
8.2
22 Ratings
9% above category average
Case management7.3955 Ratings7.922 Ratings
Call center management7.6823 Ratings8.220 Ratings
Help desk management7.3875 Ratings8.321 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
HubSpot CRM
8.4
1364 Ratings
11% above category average
Nimble
8.7
27 Ratings
14% above category average
Lead management8.41286 Ratings8.426 Ratings
Email marketing8.51296 Ratings9.026 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
HubSpot CRM
7.6
1413 Ratings
0% above category average
Nimble
8.2
29 Ratings
8% above category average
Task management8.01355 Ratings8.529 Ratings
Billing and invoicing management7.0699 Ratings8.418 Ratings
Reporting7.71250 Ratings7.725 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
HubSpot CRM
7.9
1380 Ratings
4% above category average
Nimble
8.9
27 Ratings
16% above category average
Forecasting7.51082 Ratings8.923 Ratings
Pipeline visualization8.31308 Ratings8.827 Ratings
Customizable reports7.81271 Ratings9.023 Ratings
Customization
Comparison of Customization features of Product A and Product B
HubSpot CRM
7.4
1318 Ratings
2% below category average
Nimble
8.6
29 Ratings
13% above category average
Custom fields8.11291 Ratings9.029 Ratings
Custom objects7.81119 Ratings8.322 Ratings
Scripting environment6.3132 Ratings8.518 Ratings
API for custom integration7.6912 Ratings8.820 Ratings
Security
Comparison of Security features of Product A and Product B
HubSpot CRM
8.4
1276 Ratings
1% above category average
Nimble
9.3
26 Ratings
11% above category average
Single sign-on capability8.41139 Ratings9.324 Ratings
Role-based user permissions8.51214 Ratings9.224 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
HubSpot CRM
7.2
869 Ratings
1% below category average
Nimble
8.4
29 Ratings
14% above category average
Social data7.3852 Ratings8.529 Ratings
Social engagement7.2841 Ratings8.429 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
HubSpot CRM
7.6
977 Ratings
6% above category average
Nimble
8.8
25 Ratings
20% above category average
Marketing automation7.7970 Ratings8.725 Ratings
Compensation management7.5632 Ratings8.919 Ratings
Platform
Comparison of Platform features of Product A and Product B
HubSpot CRM
7.9
1162 Ratings
5% above category average
Nimble
8.3
27 Ratings
10% above category average
Mobile access7.91162 Ratings8.327 Ratings
Best Alternatives
HubSpot CRMNimble
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
Enterprises
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
HubSpot CRMNimble
Likelihood to Recommend
8.4
(1590 ratings)
8.5
(33 ratings)
Likelihood to Renew
9.8
(29 ratings)
8.3
(2 ratings)
Usability
8.3
(1444 ratings)
8.5
(19 ratings)
Support Rating
7.1
(23 ratings)
9.8
(19 ratings)
Implementation Rating
7.9
(8 ratings)
-
(0 ratings)
User Testimonials
HubSpot CRMNimble
Likelihood to Recommend
HubSpot
In my last position at a SAAS company, I used Salesforce and HATED IT. It was so clunky, and when I used HubSpot, it was like a breath of fresh air. Any company that does customer interactions and sales needs Hubspot. There is a TON of room for customization, which is AMAZING. I don't see anywhere that it wouldn't be a good fit.
Read full review
Nimble
This tool is suitable for all sizes of organizations since it has the capacity to manage customer relations in the best possible way. Its features like task management, reports, social collaboration, and forecasting are always considered important for CRM and they all work without causing any trouble. But its Reports need to be more elaborate and its interface should be made easier and less tricky.
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Pros
HubSpot
  • It tracks emails including opens, clicks, and keeps a great log.
  • I love how they give you options to build your own reports as well as some templated reports as well.
  • It creates an easy way to work with your colleagues even if its remote positions.
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Nimble
  • Importing contacts in the CRM is very much consist of easy steps.
  • It allows me to create, edit and view contacts records anywhere from the web.
  • It is helping me to stay organized in terms of marketing needs and providing real-time information automatically.
  • it is playing an excellent role in managing our all relations.
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Cons
HubSpot
  • Pricing - HubSpot offers a number of great features in the free version however the paid options can be pricey.
  • The free version could do with more options in some of the additional areas such as the marketing platform. Although there are some options included, they are very limited.
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Nimble
  • Nimble's storage space is very sparse, but we have found that it can be expanded at an additional cost.
  • Their mobile application is not as good as some of us expected, and we strongly recommend improving it to make it work effectively.
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Likelihood to Renew
HubSpot
To be honest there are some barriers due to which we are unable to use Hubspot at it's full potentials. The region that we work in has some restrictions that don't allow us to make calls or text which leaves us to just Email to the client.
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Nimble
It's truly a great system if you get it for the right reasons. Don't expect it to do everything a mid market organization would require but for any small business or mid to large organizations which would like to integrate to it for the social insights capabilities this is a leading solution which can add value immediately
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Usability
HubSpot
I think the usability is great. I am able to train a new agent with zero experience in our process with HubSpot in a day or less. They can be proficient in using HubSpot quickly, the way I've designed it to work, in less than a week. I am able to load new leads, set calling campaigns, and start prospecting quickly. I've even had to call customer service for help, and they were super helpful.
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Nimble
The platform has more advantages and positives as compared to challenges or negatives in comparison to other comparable products and platforms available in the marketplace. It was extremely easy to get started with the initial deployment which makes the choice much clearer. Finally its tight integration not just with Microsoft O365 suite, but also with [the] most popular social media platforms available makes it a very favorable platform in its domain.
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Support Rating
HubSpot
Because when I needed help HubSpot responded immediately and provided me with the information I needed which enabled me to realize that HubSpot was even more customizable and easier to use than I thought! And I already thought HubSpot was very user friendly and easy to use, and then Support showed me how to manipulate the settings, columns and the appearance of the tool.
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Nimble
It was productive to be able to access remote support sessions from nimble employees, whom we decided to contact to have one of the features mentioned above explained to us. They were methodical and easy to explain solutions, so we recommend them for any kind of doubt.
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Implementation Rating
HubSpot
If you've had any prior experience with cloud based marketing automation or group communication tools, you can do the implementation without paid outside support. Though getting to a SLA (service level agreement) would be best achieved with the help of a third party who can facilitate
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Nimble
No answers on this topic
Alternatives Considered
HubSpot
Salesforce requires a lot of in-depth knowledge both to implement and to manage. I found it to be quite clunky and there was an additional overhead for any marketing functionality, that wasn't up to par. Whilst Zoho had some good features, in practice the CRM was difficult to manage, customer support was non-existent, and like Salesforce, required 3rd party support agents in order make simple changes. comparison, HubSpot allows the user to make many changes themselves such as adding and mapping properties, and also has excellent customer service. Combined with a well-rounded offer in terms of marketing, analytics and a good CRM, HubSpot stands out as the clear winner.
Read full review
Nimble
Nimble has proven to be a positive and well-respected application within our company for setting us up for success at building personal and meaningful associations with decision makers. It has been a significant reason why we have gained acceptance and trust from those who we have introduced ourselves to over time. The ability to feel a true understanding of our prospects and customers as real human beings with unique interests and common aspirations opens up doors of valuable conversation. The other options that were reviewed and considered provided many of the common ways from the past that stored CRM information. This method was much more of a static representation of the real interactions made between a company or salesperson with the prospects and customers. Nimble has brought back what should never have been lost - being like neighbors who spoke to each other about more things than just business.
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Return on Investment
HubSpot
  • Automation helps to save time so that we can reach out to more prospecting or save time that can be spent on more strategic sales tasks like deal management
  • Visibility/collaboration helps connect marketing and sales efforts vs them being siloed
  • Connection with salesforce helps us to get more out of our CRM spend as we have valuable data insights coming from Hubspot
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Nimble
  • Time-Saving is one of the biggest ROIs for me. 30-60 minutes a day means I can focus on more marketing, sales, or client work.
  • A soft ROI is in better contact relationships. People are often impressed that I follow-up after meetings, and especially when they say to contact them in 6 months or next year.
Read full review
ScreenShots

HubSpot CRM Screenshots

Screenshot of Store, track, manage, and report on the deals (sometimes referred to as “opportunities”) your sales team is working.Screenshot of Our contact record enables your team to record and retrieve information on anyone your business interacts with, helping everyone to stay on the same page.Screenshot of The product library gives you visibility into the goods and services you sell, then associates them with individual deals. With products, you can easily track what you're selling to your customers and from what channels.