What users are saying about
56 Ratings
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Score 8.6 out of 100
32 Ratings
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Score 8.7 out of 100

Likelihood to Recommend

Nimble

Nimble is well suited for businesses with up 50 employees wanting to ensure that their users can see all contact with a person in the database, whether they are using a desktop, notebook or mobile device. This helps to build better relationships with contacts and answer questions.Nimble is easy to integrate with 150+ apps due to PieSync being its native 2-way sync integration tool. This reduces duplication of data and saves time in its management. It also helps with businesses looking to integrate with tools like Xero or Quickbooks accounting, and with marketing automation tools like 366 Degrees and Mailchimp.It's perhaps not ideal for businesses wanting to segregate data between divisions or business units. However, this can be managed by taking subscriptions under different business units and the addition of staff subscriptions.
Ross Keating | TrustRadius Reviewer

SalesforceIQ CRM (Discontinued)

SalesforceIQ is a perfect CRM to start with and get your organization used to tracking customer contact. It was an easy setup and well adopted. It allowed us to rollout completely in just 30 days. We have seen a large increase in our ability to communicate. It may be lacking in some items if you already have a tracking method but was the perfect starting point for us.
Melanie Zehr | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Nimble
7.6
SalesforceIQ CRM (Discontinued)
9.1
Customer data management / contact management
Nimble
9.6
SalesforceIQ CRM (Discontinued)
9.0
Workflow management
Nimble
7.7
SalesforceIQ CRM (Discontinued)
Territory management
Nimble
7.0
SalesforceIQ CRM (Discontinued)
9.5
Opportunity management
Nimble
7.6
SalesforceIQ CRM (Discontinued)
8.0
Integration with email client (e.g., Outlook or Gmail)
Nimble
9.1
SalesforceIQ CRM (Discontinued)
9.5
Contract management
Nimble
5.9
SalesforceIQ CRM (Discontinued)
Quote & order management
Nimble
6.9
SalesforceIQ CRM (Discontinued)
9.0
Interaction tracking
Nimble
7.7
SalesforceIQ CRM (Discontinued)
9.5
Channel / partner relationship management
Nimble
7.3
SalesforceIQ CRM (Discontinued)
9.0

Customer Service & Support

Nimble
7.6
SalesforceIQ CRM (Discontinued)
Case management
Nimble
7.6
SalesforceIQ CRM (Discontinued)
Call center management
Nimble
7.6
SalesforceIQ CRM (Discontinued)
Help desk management
Nimble
7.6
SalesforceIQ CRM (Discontinued)

Marketing Automation

Nimble
7.1
SalesforceIQ CRM (Discontinued)
7.4
Lead management
Nimble
7.2
SalesforceIQ CRM (Discontinued)
7.4
Email marketing
Nimble
7.0
SalesforceIQ CRM (Discontinued)

CRM Project Management

Nimble
7.1
SalesforceIQ CRM (Discontinued)
9.0
Task management
Nimble
7.7
SalesforceIQ CRM (Discontinued)
9.0
Billing and invoicing management
Nimble
7.5
SalesforceIQ CRM (Discontinued)
9.0
Reporting
Nimble
6.0
SalesforceIQ CRM (Discontinued)
9.0

CRM Reporting & Analytics

Nimble
6.6
SalesforceIQ CRM (Discontinued)
9.0
Forecasting
Nimble
7.7
SalesforceIQ CRM (Discontinued)
9.0
Pipeline visualization
Nimble
8.2
SalesforceIQ CRM (Discontinued)
9.0
Customizable reports
Nimble
4.0
SalesforceIQ CRM (Discontinued)
9.0

Customization

Nimble
6.9
SalesforceIQ CRM (Discontinued)
9.1
Custom fields
Nimble
8.6
SalesforceIQ CRM (Discontinued)
9.5
Custom objects
Nimble
7.3
SalesforceIQ CRM (Discontinued)
9.0
Scripting environment
Nimble
6.3
SalesforceIQ CRM (Discontinued)
9.0
API for custom integration
Nimble
5.3
SalesforceIQ CRM (Discontinued)
9.0

Security

Nimble
5.9
SalesforceIQ CRM (Discontinued)
9.3
Single sign-on capability
Nimble
7.3
SalesforceIQ CRM (Discontinued)
9.5
Role-based user permissions
Nimble
4.6
SalesforceIQ CRM (Discontinued)
9.0

Social CRM

Nimble
8.9
SalesforceIQ CRM (Discontinued)
9.0
Social data
Nimble
9.3
SalesforceIQ CRM (Discontinued)
Social engagement
Nimble
8.5
SalesforceIQ CRM (Discontinued)
9.0

Integrations with 3rd-party Software

Nimble
6.8
SalesforceIQ CRM (Discontinued)
9.0
Marketing automation
Nimble
6.9
SalesforceIQ CRM (Discontinued)
9.0
Compensation management
Nimble
6.8
SalesforceIQ CRM (Discontinued)
9.0

Platform

Nimble
8.1
SalesforceIQ CRM (Discontinued)
9.5
Mobile access
Nimble
8.1
SalesforceIQ CRM (Discontinued)
9.5

Pros

Nimble

  • The ease of setting up and becoming proficient in using every aspect of Nimble's capabilities and continually adding new tools integrated within the program is a big winner at choosing Nimble for our company CRM product.
  • The widget application works intelligently within Safari, Google Chrome and Mozilla Firefox to pull all the Social Media information about a key contact person or the company itself saves me tremendous time from having to go one-by-one to fill all fields manually with that specific information.
Chuck Royer | TrustRadius Reviewer

SalesforceIQ CRM (Discontinued)

  • CRM Managment
  • Streamlining Sales Funnel
  • Providing data sets and analytics
Anonymous | TrustRadius Reviewer

Cons

Nimble

  • While I still love Nimble, the interface looks a little dated and it doesn't seem to resolve super well on high resolution (retina) monitors. They can make far better use of the width of modern day screens. Some parts of the system are a bit disjointed visually and could be smoothed a little.
  • Although they now natively sync with Mailchimp (and other systems) through the embedded PieSync service, I would love to have the marketing components all in one place. We may change our minds on this depending on how well we find the Sync working for us.
  • Visually related, we'd like better use of the screen real estate to see the history of interactions with clients. It's comprehensive now but requires a bit of scrolling. With some decent UI tweaks this can be handled far better.
Shirin Elkoshairi | TrustRadius Reviewer

SalesforceIQ CRM (Discontinued)

  • SalesforceIQ has some reporting items that are a little harder to easily uncover but I have found work arounds or manually created reporting to get that information, such as number of times a salesperson was at a location.
  • Some of the upgrade items I would like to see are available in salesforce sales cloud that allow easier automation for marketing.
Melanie Zehr | TrustRadius Reviewer

Likelihood to Renew

Nimble

Nimble 8.3
Based on 2 answers
It's truly a great system if you get it for the right reasons. Don't expect it to do everything a mid market organization would require but for any small business or mid to large organizations which would like to integrate to it for the social insights capabilities this is a leading solution which can add value immediately
Chad Stewart | TrustRadius Reviewer

SalesforceIQ CRM (Discontinued)

No score
No answers yet
No answers on this topic

Usability

Nimble

Nimble 9.1
Based on 1 answer
In terms of ease of use, this is a very intuitive system to get around in today. I have used many contact management systems over the years and this one is quite nicely laid out and easy to navigate for sales people and managers in the field to get data and use it to manage the insights found in the system.
Chad Stewart | TrustRadius Reviewer

SalesforceIQ CRM (Discontinued)

No score
No answers yet
No answers on this topic

Support Rating

Nimble

Nimble 7.3
Based on 2 answers
I have not used the support enough to give them a higher rating. But, they have not disappointed
Chad Stewart | TrustRadius Reviewer

SalesforceIQ CRM (Discontinued)

No score
No answers yet
No answers on this topic

Alternatives Considered

Nimble

ACT!, SageCRM, Outlook, Google Contacts, Zoho CRM, SugarSync, Vtiger, Salesforce, iCloud Contacts (iPhone)plus many others. Most of these systems don't do a good job of connecting with email let alone social media and in today's world, you need both. Nimble does things that none of the others are capable of but most of all it makes people more productive and better able to monitor Customer Relationships.
Thomas Olesen | TrustRadius Reviewer

SalesforceIQ CRM (Discontinued)

We selected SalesforceIQ over Insightly because of the email automation they offered. Their app also seemed to be a little more robust. I highly recommend a trial before you make a decision. The trial with SalesforceIQ is what sold us on the product
Melanie Zehr | TrustRadius Reviewer

Return on Investment

Nimble

  • I have been using Nimble for years and it has been valuable. I get more frustrated by the ability to move data in and out and I want to have better communication with Linkedin.
  • The positive impact has been to gather and review the contact information from your community. Also, being able to start the conversation follow up and keep up on your connections. We need Linkedin.
  • Did I mention that I want better data from Linkedin?
  • I would like to have a way to adjust the deals a bit more. I like what Nimble has done for the Listings. (Beta) Interesting direction.
Russ Johns | TrustRadius Reviewer

SalesforceIQ CRM (Discontinued)

  • Not budget friendly for smaller start-ups.
Anonymous | TrustRadius Reviewer

Screenshots

Nimble

Pricing Details

Nimble

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

SalesforceIQ CRM (Discontinued)

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Nimble
8.9
SalesforceIQ CRM (Discontinued)
9.5

Likelihood to Renew

Nimble
8.3
SalesforceIQ CRM (Discontinued)

Usability

Nimble
9.1
SalesforceIQ CRM (Discontinued)

Support Rating

Nimble
7.3
SalesforceIQ CRM (Discontinued)

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