What users are saying about
56 Ratings
56 Ratings
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Score 8.6 out of 100
39 Ratings
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Score 8.7 out of 100

Likelihood to Recommend

Nimble

Nimble is well suited for businesses with up 50 employees wanting to ensure that their users can see all contact with a person in the database, whether they are using a desktop, notebook or mobile device. This helps to build better relationships with contacts and answer questions.Nimble is easy to integrate with 150+ apps due to PieSync being its native 2-way sync integration tool. This reduces duplication of data and saves time in its management. It also helps with businesses looking to integrate with tools like Xero or Quickbooks accounting, and with marketing automation tools like 366 Degrees and Mailchimp.It's perhaps not ideal for businesses wanting to segregate data between divisions or business units. However, this can be managed by taking subscriptions under different business units and the addition of staff subscriptions.
Ross Keating | TrustRadius Reviewer

SAP Business ByDesign

Do you plan on going public at some point? If so, this may not be the best solution for you
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Nimble
7.7
SAP Business ByDesign
Customer data management / contact management
Nimble
9.6
SAP Business ByDesign
Workflow management
Nimble
7.7
SAP Business ByDesign
Territory management
Nimble
7.1
SAP Business ByDesign
Opportunity management
Nimble
7.6
SAP Business ByDesign
Integration with email client (e.g., Outlook or Gmail)
Nimble
9.1
SAP Business ByDesign
Contract management
Nimble
5.9
SAP Business ByDesign
Quote & order management
Nimble
6.9
SAP Business ByDesign
Interaction tracking
Nimble
7.7
SAP Business ByDesign
Channel / partner relationship management
Nimble
7.3
SAP Business ByDesign

Customer Service & Support

Nimble
7.6
SAP Business ByDesign
Case management
Nimble
7.6
SAP Business ByDesign
Call center management
Nimble
7.6
SAP Business ByDesign
Help desk management
Nimble
7.6
SAP Business ByDesign

Marketing Automation

Nimble
7.1
SAP Business ByDesign
Lead management
Nimble
7.2
SAP Business ByDesign
Email marketing
Nimble
7.0
SAP Business ByDesign

CRM Project Management

Nimble
7.1
SAP Business ByDesign
Task management
Nimble
7.7
SAP Business ByDesign
Billing and invoicing management
Nimble
7.5
SAP Business ByDesign
Reporting
Nimble
6.0
SAP Business ByDesign

CRM Reporting & Analytics

Nimble
6.6
SAP Business ByDesign
Forecasting
Nimble
7.7
SAP Business ByDesign
Pipeline visualization
Nimble
8.3
SAP Business ByDesign
Customizable reports
Nimble
4.0
SAP Business ByDesign

Customization

Nimble
6.9
SAP Business ByDesign
9.0
Custom fields
Nimble
8.6
SAP Business ByDesign
Custom objects
Nimble
7.3
SAP Business ByDesign
Scripting environment
Nimble
6.3
SAP Business ByDesign
API for custom integration
Nimble
5.3
SAP Business ByDesign
9.0
Plug-ins
Nimble
SAP Business ByDesign
9.0

Security

Nimble
5.9
SAP Business ByDesign
9.3
Single sign-on capability
Nimble
7.3
SAP Business ByDesign
9.0
Role-based user permissions
Nimble
4.6
SAP Business ByDesign
9.5

Social CRM

Nimble
8.9
SAP Business ByDesign
Social data
Nimble
9.3
SAP Business ByDesign
Social engagement
Nimble
8.5
SAP Business ByDesign

Integrations with 3rd-party Software

Nimble
6.9
SAP Business ByDesign
Marketing automation
Nimble
6.9
SAP Business ByDesign
Compensation management
Nimble
6.8
SAP Business ByDesign

Platform

Nimble
8.1
SAP Business ByDesign
Mobile access
Nimble
8.1
SAP Business ByDesign

Payroll Management

Nimble
SAP Business ByDesign
8.4
Benefit plan administration
Nimble
SAP Business ByDesign
4.5
Direct deposit files
Nimble
SAP Business ByDesign
9.1
Salary revision and increment management
Nimble
SAP Business ByDesign
10.0
Reimbursement management
Nimble
SAP Business ByDesign
10.0

Reporting & Analytics

Nimble
SAP Business ByDesign
9.0
Dashboards
Nimble
SAP Business ByDesign
8.5
Standard reports
Nimble
SAP Business ByDesign
9.0
Custom reports
Nimble
SAP Business ByDesign
9.5

General Ledger and Configurable Accounting

Nimble
SAP Business ByDesign
8.6
Accounts payable
Nimble
SAP Business ByDesign
9.0
Accounts receivable
Nimble
SAP Business ByDesign
9.0
Global Financial Support
Nimble
SAP Business ByDesign
9.0
Primary and Secondary Ledgers
Nimble
SAP Business ByDesign
9.0
Intercompany Accounting
Nimble
SAP Business ByDesign
8.5
Localizations
Nimble
SAP Business ByDesign
8.0
Journals and Reconciliations
Nimble
SAP Business ByDesign
8.5
Enterprise Accounting
Nimble
SAP Business ByDesign
9.0
Configurable Accounting
Nimble
SAP Business ByDesign
9.0
Centralized Rules Framework
Nimble
SAP Business ByDesign
8.0
Standardized Processes
Nimble
SAP Business ByDesign
8.0

Inventory Management

Nimble
SAP Business ByDesign
9.0
Inventory tracking
Nimble
SAP Business ByDesign
9.0
Automatic reordering
Nimble
SAP Business ByDesign
10.0
Location management
Nimble
SAP Business ByDesign
8.0
Manufacturing module
Nimble
SAP Business ByDesign
9.0

Order Management

Nimble
SAP Business ByDesign
8.4
Pricing
Nimble
SAP Business ByDesign
9.0
Order entry
Nimble
SAP Business ByDesign
9.0
Credit card processing
Nimble
SAP Business ByDesign
4.5
Cost of goods sold
Nimble
SAP Business ByDesign
9.0
Order Orchestration
Nimble
SAP Business ByDesign
9.0
End-to-end order visibility
Nimble
SAP Business ByDesign
10.0
Order exception Resolution
Nimble
SAP Business ByDesign
8.0

Subledger and Financial Process

Nimble
SAP Business ByDesign
9.1
Automated Invoice Processing
Nimble
SAP Business ByDesign
9.0
Shared Services Payments
Nimble
SAP Business ByDesign
9.0
Billings Management
Nimble
SAP Business ByDesign
8.5
Customer Receipt Applications
Nimble
SAP Business ByDesign
9.0
Customer Collections
Nimble
SAP Business ByDesign
9.0
Revenue Recognition
Nimble
SAP Business ByDesign
9.0
Cash Management
Nimble
SAP Business ByDesign
9.0
Asset Management
Nimble
SAP Business ByDesign
9.0
Travel & Expense Management
Nimble
SAP Business ByDesign
10.0
Budgetary Control & Encumbrance Accounting
Nimble
SAP Business ByDesign
10.0
Period Close
Nimble
SAP Business ByDesign
9.0
Transactions Tax
Nimble
SAP Business ByDesign
8.0
Subledger Reconciliations
Nimble
SAP Business ByDesign
9.0

Project Financial Management

Nimble
SAP Business ByDesign
9.0
Budgeting and Forecasting
Nimble
SAP Business ByDesign
10.0
Project Costing
Nimble
SAP Business ByDesign
9.0
Cost Capture
Nimble
SAP Business ByDesign
9.0
Capital Project Management
Nimble
SAP Business ByDesign
9.0
Customer Invoicing
Nimble
SAP Business ByDesign
9.0
Customer Contract Compliance
Nimble
SAP Business ByDesign
8.0
Project Revenue Recognition
Nimble
SAP Business ByDesign
9.0
Project Financial Performance Analysis
Nimble
SAP Business ByDesign
9.0
Project Financials Dashboard
Nimble
SAP Business ByDesign
9.0
Real-time Financial Reporting
Nimble
SAP Business ByDesign
9.0
Embedded Business Intelligence
Nimble
SAP Business ByDesign
9.0
Project Planning Collaboration
Nimble
SAP Business ByDesign
9.0

Project Execution Management

Nimble
SAP Business ByDesign
8.3
Project Planning and Scheduling
Nimble
SAP Business ByDesign
9.0
Project Manager Dashboard
Nimble
SAP Business ByDesign
9.0
Resource Manager Dashboard
Nimble
SAP Business ByDesign
8.0
Task Insight for Project Managers
Nimble
SAP Business ByDesign
8.0
Project Manager Mobile Functionality
Nimble
SAP Business ByDesign
8.0
Team Member Task Collaboration
Nimble
SAP Business ByDesign
8.0
Real-Time Project Reporting
Nimble
SAP Business ByDesign
8.0

Grants Management

Nimble
SAP Business ByDesign
10.0
Award Lifecycle Management
Nimble
SAP Business ByDesign
10.0
Spending Control
Nimble
SAP Business ByDesign
10.0
Billing
Nimble
SAP Business ByDesign
10.0

Procurement

Nimble
SAP Business ByDesign
8.0
Sourcing Analysis
Nimble
SAP Business ByDesign
8.0
Bids Analyzed and Compared
Nimble
SAP Business ByDesign
8.0
Invoice Automated Matching
Nimble
SAP Business ByDesign
8.0
Requisitions-to-Purchase Orders Integrated
Nimble
SAP Business ByDesign
8.0
Spend Compliance Management
Nimble
SAP Business ByDesign
8.0
Supplier Management
Nimble
SAP Business ByDesign
8.0

Logistics

Nimble
SAP Business ByDesign
9.0
Inventory Visibility
Nimble
SAP Business ByDesign
9.0
Warehouse Workforce Management
Nimble
SAP Business ByDesign
9.0

Manufacturing

Nimble
SAP Business ByDesign
8.9
Production Process Design
Nimble
SAP Business ByDesign
9.0
Supply Chain Business Flows
Nimble
SAP Business ByDesign
9.0
Production Management
Nimble
SAP Business ByDesign
9.0
Contracted Manufacturing Management
Nimble
SAP Business ByDesign
10.0
Configuration Management
Nimble
SAP Business ByDesign
8.0
Work Definition
Nimble
SAP Business ByDesign
10.0
Work Execution
Nimble
SAP Business ByDesign
8.0
Advanced Fulfillment
Nimble
SAP Business ByDesign
8.0
Manufacturing Costs
Nimble
SAP Business ByDesign
9.0

Supply Chain

Nimble
SAP Business ByDesign
8.5
Forecasting
Nimble
SAP Business ByDesign
9.0
Inventory Planning
Nimble
SAP Business ByDesign
9.0
Multi-tier Supply Chain Planning
Nimble
SAP Business ByDesign
8.0
Performance Monitoring
Nimble
SAP Business ByDesign
8.0

Pros

Nimble

  • The ease of setting up and becoming proficient in using every aspect of Nimble's capabilities and continually adding new tools integrated within the program is a big winner at choosing Nimble for our company CRM product.
  • The widget application works intelligently within Safari, Google Chrome and Mozilla Firefox to pull all the Social Media information about a key contact person or the company itself saves me tremendous time from having to go one-by-one to fill all fields manually with that specific information.
Chuck Royer | TrustRadius Reviewer

SAP Business ByDesign

  • I like the ease of use and the implementation methodology.
  • With SAP Business ByDesign you can integrate other systems with Web Services, and data technology to get information easy and fast.
  • SAP Business ByDesign includes an Analytics Module to create new reports in regards to your needs.
Henry Winchonlong | TrustRadius Reviewer

Cons

Nimble

  • While I still love Nimble, the interface looks a little dated and it doesn't seem to resolve super well on high resolution (retina) monitors. They can make far better use of the width of modern day screens. Some parts of the system are a bit disjointed visually and could be smoothed a little.
  • Although they now natively sync with Mailchimp (and other systems) through the embedded PieSync service, I would love to have the marketing components all in one place. We may change our minds on this depending on how well we find the Sync working for us.
  • Visually related, we'd like better use of the screen real estate to see the history of interactions with clients. It's comprehensive now but requires a bit of scrolling. With some decent UI tweaks this can be handled far better.
Shirin Elkoshairi | TrustRadius Reviewer

SAP Business ByDesign

  • Time off request could be better. Right now, there is no option for sick time
  • It crashes often
  • Customization could be better
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Nimble

Nimble 8.3
Based on 2 answers
It's truly a great system if you get it for the right reasons. Don't expect it to do everything a mid market organization would require but for any small business or mid to large organizations which would like to integrate to it for the social insights capabilities this is a leading solution which can add value immediately
Chad Stewart | TrustRadius Reviewer

SAP Business ByDesign

SAP Business ByDesign 9.0
Based on 3 answers
SAP BYD work centers are consistent and easy to navigate once you understand one work center. The document flow tab that is in each window allows one to see all related transactions. Document flow is important because one is able to see the flow of transactions and can therefore reverse transactions by following the document flow in reverse. It is possible to group items in each overview screen to see what items are open. The system is working as hoped.
Larry Peck, CPA | TrustRadius Reviewer

Usability

Nimble

Nimble 9.1
Based on 1 answer
In terms of ease of use, this is a very intuitive system to get around in today. I have used many contact management systems over the years and this one is quite nicely laid out and easy to navigate for sales people and managers in the field to get data and use it to manage the insights found in the system.
Chad Stewart | TrustRadius Reviewer

SAP Business ByDesign

SAP Business ByDesign 8.0
Based on 1 answer
Because SAP Business ByDesign allows us to improve our work, reduce the operational steps, implement audit controls, allows us found standard reports or it allows us to create new ones if you need more than the exists are enough for your work or your needs. Overall, SAP Business ByDesign allows us to standardize our operations, enhance our work, improve our skills, work over a web environment or mobile interface.
Henry Winchonlong | TrustRadius Reviewer

Support Rating

Nimble

Nimble 7.3
Based on 2 answers
I have not used the support enough to give them a higher rating. But, they have not disappointed
Chad Stewart | TrustRadius Reviewer

SAP Business ByDesign

SAP Business ByDesign 9.0
Based on 1 answer
The Business ByDesign support is stablished since you contract the service with SAP. SAP resolves according to the service level agreement. Currently, we continue with the service and we are using the support channels available. We are receiving the support. The SAP support gets an incident and after that, they contact us to resolve the incident, if necessary, they set the meeting to understand it or we explain the incident
Henry Winchonlong | TrustRadius Reviewer

Implementation Rating

Nimble

No score
No answers yet
No answers on this topic

SAP Business ByDesign

SAP Business ByDesign 8.0
Based on 1 answer
I recommend implementing all workshops during the ERP selection that you need to know very well about the ERP software. It allows us to gather information to accurate the plan of the project implementation. Additionally, we must reach the high-level commitment to achieve the main goals, to define the RACI matrix and communicate to all project stakeholders.
Henry Winchonlong | TrustRadius Reviewer

Alternatives Considered

Nimble

ACT!, SageCRM, Outlook, Google Contacts, Zoho CRM, SugarSync, Vtiger, Salesforce, iCloud Contacts (iPhone)plus many others. Most of these systems don't do a good job of connecting with email let alone social media and in today's world, you need both. Nimble does things that none of the others are capable of but most of all it makes people more productive and better able to monitor Customer Relationships.
Thomas Olesen | TrustRadius Reviewer

SAP Business ByDesign

ByDesign stacks up well against the competition. Companies that do multiple things are usually the best fit (manufacturing, distribution, and service). The more 'modules' used, the fewer competitors will be able to meet the company's needs. It is not inexpensive, but if the needs of the company have the complexity from either a global perspective and need localizations and foreign currency, or a volume perspective and need resources greater than what can be easily housed on-premise, ByDesign should be a top consideration.
Brandon Knight | TrustRadius Reviewer

Return on Investment

Nimble

  • I have been using Nimble for years and it has been valuable. I get more frustrated by the ability to move data in and out and I want to have better communication with Linkedin.
  • The positive impact has been to gather and review the contact information from your community. Also, being able to start the conversation follow up and keep up on your connections. We need Linkedin.
  • Did I mention that I want better data from Linkedin?
  • I would like to have a way to adjust the deals a bit more. I like what Nimble has done for the Listings. (Beta) Interesting direction.
Russ Johns | TrustRadius Reviewer

SAP Business ByDesign

  • Positive - Access to the real-time reporting allowing for faster decision making especially when fixed price projects are heading into an over budget position.
  • Positive - Complex KPI can now be tracked and as a consequence intensive plans can be made to capitalise on this level of reporting. Staff also have clear visibility over their own performance.
  • Negative - We are a bit on the small side at 30 employees for a ByD solution so it was relatively expensive for us. It would be a much better value preposition above 50 employees.
Rod Taubman | TrustRadius Reviewer

Screenshots

Pricing Details

Nimble

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

SAP Business ByDesign

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

Rating Summary

Likelihood to Recommend

Nimble
8.9
SAP Business ByDesign
9.5

Likelihood to Renew

Nimble
8.3
SAP Business ByDesign
9.0

Usability

Nimble
9.1
SAP Business ByDesign
8.0

Support Rating

Nimble
7.3
SAP Business ByDesign
9.0

Implementation Rating

Nimble
SAP Business ByDesign
8.0

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