What users are saying about
56 Ratings
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46 Ratings
56 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.6 out of 100

Swiftpage Act!

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46 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 6.2 out of 100

Likelihood to Recommend

Nimble

Nimble is well suited for businesses with up 50 employees wanting to ensure that their users can see all contact with a person in the database, whether they are using a desktop, notebook or mobile device. This helps to build better relationships with contacts and answer questions.Nimble is easy to integrate with 150+ apps due to PieSync being its native 2-way sync integration tool. This reduces duplication of data and saves time in its management. It also helps with businesses looking to integrate with tools like Xero or Quickbooks accounting, and with marketing automation tools like 366 Degrees and Mailchimp.It's perhaps not ideal for businesses wanting to segregate data between divisions or business units. However, this can be managed by taking subscriptions under different business units and the addition of staff subscriptions.
Ross Keating | TrustRadius Reviewer

Swiftpage Act!

Swiftpage ACT! would be well suited if you are using a desktop computing environment. ACT! is an old product and they were on the desktop for many years (and still are). Also, ACT! would also be well suited if you are not as concerned about implementing a CRM product that might require a little more training (e.g. if you had employees/salespeople that needed to be trained). Also, ACT! seems to be more generic than some of the industry focused products you see nowadays. For example, MethodCRM works well with non-profits that are on the cloud.
Laurence Sarner | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Nimble
7.7
Swiftpage Act!
Customer data management / contact management
Nimble
9.6
Swiftpage Act!
Workflow management
Nimble
7.7
Swiftpage Act!
Territory management
Nimble
7.1
Swiftpage Act!
Opportunity management
Nimble
7.6
Swiftpage Act!
Integration with email client (e.g., Outlook or Gmail)
Nimble
9.1
Swiftpage Act!
Contract management
Nimble
5.9
Swiftpage Act!
Quote & order management
Nimble
6.9
Swiftpage Act!
Interaction tracking
Nimble
7.7
Swiftpage Act!
Channel / partner relationship management
Nimble
7.3
Swiftpage Act!

Customer Service & Support

Nimble
7.6
Swiftpage Act!
Case management
Nimble
7.6
Swiftpage Act!
Call center management
Nimble
7.6
Swiftpage Act!
Help desk management
Nimble
7.6
Swiftpage Act!

Marketing Automation

Nimble
7.1
Swiftpage Act!
Lead management
Nimble
7.2
Swiftpage Act!
Email marketing
Nimble
7.0
Swiftpage Act!

CRM Project Management

Nimble
7.1
Swiftpage Act!
Task management
Nimble
7.7
Swiftpage Act!
Billing and invoicing management
Nimble
7.5
Swiftpage Act!
Reporting
Nimble
6.0
Swiftpage Act!

CRM Reporting & Analytics

Nimble
6.6
Swiftpage Act!
Forecasting
Nimble
7.7
Swiftpage Act!
Pipeline visualization
Nimble
8.3
Swiftpage Act!
Customizable reports
Nimble
4.0
Swiftpage Act!

Customization

Nimble
6.9
Swiftpage Act!
Custom fields
Nimble
8.6
Swiftpage Act!
Custom objects
Nimble
7.3
Swiftpage Act!
Scripting environment
Nimble
6.3
Swiftpage Act!
API for custom integration
Nimble
5.3
Swiftpage Act!

Security

Nimble
5.9
Swiftpage Act!
Single sign-on capability
Nimble
7.3
Swiftpage Act!
Role-based user permissions
Nimble
4.6
Swiftpage Act!

Social CRM

Nimble
8.9
Swiftpage Act!
Social data
Nimble
9.3
Swiftpage Act!
Social engagement
Nimble
8.5
Swiftpage Act!

Integrations with 3rd-party Software

Nimble
6.8
Swiftpage Act!
Marketing automation
Nimble
6.9
Swiftpage Act!
Compensation management
Nimble
6.8
Swiftpage Act!

Platform

Nimble
8.1
Swiftpage Act!
Mobile access
Nimble
8.1
Swiftpage Act!

Pros

Nimble

  • The ease of setting up and becoming proficient in using every aspect of Nimble's capabilities and continually adding new tools integrated within the program is a big winner at choosing Nimble for our company CRM product.
  • The widget application works intelligently within Safari, Google Chrome and Mozilla Firefox to pull all the Social Media information about a key contact person or the company itself saves me tremendous time from having to go one-by-one to fill all fields manually with that specific information.
Chuck Royer | TrustRadius Reviewer

Swiftpage Act!

  • Integrated Email Marketing: For a small business, you can have a strong method to handle email marketing in an integrated non-disparate solution.
  • Tailoring: There are no limits on what data you can store in the system and the ease of making changes can be done by a nontechnical person.
  • User Interface: The tool is easy to get around in both the desktop (fat client) and (webclient) which both are quite similar in functionality.
  • Integration: The tool integrates with Word, Excel, and Outlook nicely. And, it integrates with Google Mail and Contacts. There is a nice selection of third party tools available for various needs like AddressGrabber which allows for easy input of contacts from various sources such as email signatures, webpages, etc.
  • Templates: I have enjoyed being able to store tons of various templates for letters which we use over and over for various communications like sales proposals, quotes, and nudging clients along the funnel and sales process.
  • Automation: SwiftPage ACT! has a small business automation engine which allows for reminders and workflow to be administered by the system. It's not as sophisticated as some enterprise workflow automation solutions but for the price it's an awesome addition.
  • Maintenance: Very rarely have a problem which needs to be dealt with and costs to upgrade are minimal at best. We hosted the system internally for the web client and implemented it ourselves initially but had upgrades subsequently done by a local partner simply due to time/cost scenario. In other words, less to have someone else do it.
Anonymous | TrustRadius Reviewer

Cons

Nimble

  • While I still love Nimble, the interface looks a little dated and it doesn't seem to resolve super well on high resolution (retina) monitors. They can make far better use of the width of modern day screens. Some parts of the system are a bit disjointed visually and could be smoothed a little.
  • Although they now natively sync with Mailchimp (and other systems) through the embedded PieSync service, I would love to have the marketing components all in one place. We may change our minds on this depending on how well we find the Sync working for us.
  • Visually related, we'd like better use of the screen real estate to see the history of interactions with clients. It's comprehensive now but requires a bit of scrolling. With some decent UI tweaks this can be handled far better.
Shirin Elkoshairi | TrustRadius Reviewer

Swiftpage Act!

  • Creating reports or creating searches for specific fields is not intuitive.
  • Email marketing add-on service is far from user friendly and outdated in flexibility for creating useful emails.
  • Installing updates creates issues, even though Swiftpage ACT! functioned properly before the update.
  • Figuring out how best to organize contacts into specific, searchable groups requires expert assistance and is not intuitive.
  • Support from Swiftpage ACT! is marginal at best; we rely on outside consultant instead, for an extra cost.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Nimble

Nimble 8.3
Based on 2 answers
It's truly a great system if you get it for the right reasons. Don't expect it to do everything a mid market organization would require but for any small business or mid to large organizations which would like to integrate to it for the social insights capabilities this is a leading solution which can add value immediately
Chad Stewart | TrustRadius Reviewer

Swiftpage Act!

Swiftpage Act! 8.0
Based on 1 answer
There are a lot of good SaaS options on the market but SwiftPage ACT still has a place in the mix today. It depends on your needs, goals, processes, and people
Anonymous | TrustRadius Reviewer

Usability

Nimble

Nimble 9.1
Based on 1 answer
In terms of ease of use, this is a very intuitive system to get around in today. I have used many contact management systems over the years and this one is quite nicely laid out and easy to navigate for sales people and managers in the field to get data and use it to manage the insights found in the system.
Chad Stewart | TrustRadius Reviewer

Swiftpage Act!

Swiftpage Act! 7.0
Based on 2 answers
This system is easy to use and for most nontechnical users you can navigate around and do what you need with no problems
Anonymous | TrustRadius Reviewer

Support Rating

Nimble

Nimble 7.3
Based on 2 answers
I have not used the support enough to give them a higher rating. But, they have not disappointed
Chad Stewart | TrustRadius Reviewer

Swiftpage Act!

Swiftpage Act! 5.5
Based on 12 answers
Support is rarely willing to teach you how to fix things yourself. And sometimes the answer is simply, we have a paid product that will do what you are seeking to accomplish, even though the product has supported mass mailings for the last five years.
Thomas Nelson | TrustRadius Reviewer

Implementation Rating

Nimble

No score
No answers yet
No answers on this topic

Swiftpage Act!

Swiftpage Act! 8.0
Based on 1 answer
It was much easier than SalesLogix and other Mid Market systems
Anonymous | TrustRadius Reviewer

Alternatives Considered

Nimble

ACT!, SageCRM, Outlook, Google Contacts, Zoho CRM, SugarSync, Vtiger, Salesforce, iCloud Contacts (iPhone)plus many others. Most of these systems don't do a good job of connecting with email let alone social media and in today's world, you need both. Nimble does things that none of the others are capable of but most of all it makes people more productive and better able to monitor Customer Relationships.
Thomas Olesen | TrustRadius Reviewer

Swiftpage Act!

Although other CRM's like HubSpot offer a free solution, I found that it didn't give much and the add-ons were very expensive. Many other companies have interfaces that are clunky or hard to understand. Also I found that many just offer way too many features that we would never use that just made it more difficult to use what we needed. The customized options are just way to expensive for the simplistic offering we need. Swiftpage ACT! just provides a solution that works for us.
John Hamel | TrustRadius Reviewer

Return on Investment

Nimble

  • I have been using Nimble for years and it has been valuable. I get more frustrated by the ability to move data in and out and I want to have better communication with Linkedin.
  • The positive impact has been to gather and review the contact information from your community. Also, being able to start the conversation follow up and keep up on your connections. We need Linkedin.
  • Did I mention that I want better data from Linkedin?
  • I would like to have a way to adjust the deals a bit more. I like what Nimble has done for the Listings. (Beta) Interesting direction.
Russ Johns | TrustRadius Reviewer

Swiftpage Act!

  • ACT! pays for itself by keeping me organized.
  • I don't have to remember to contact a prospect, ACT! remembers for me, letting me schedule follow ups for a date and time that works for me. That means greater sales success.
  • ACT! enables me to search for information as well as contacts.
Mary Westheimer | TrustRadius Reviewer

Pricing Details

Nimble

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Swiftpage Act!

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Nimble
8.9
Swiftpage Act!
5.8

Likelihood to Renew

Nimble
8.3
Swiftpage Act!
8.0

Usability

Nimble
9.1
Swiftpage Act!
7.0

Support Rating

Nimble
7.3
Swiftpage Act!
5.5

Implementation Rating

Nimble
Swiftpage Act!
8.0

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