NinjaOne vs. Site24x7 All-in-One Monitoring

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
NinjaOne
Score 9.1 out of 10
N/A
NinjaOne (formerly NinjaRMM) is a security-oriented remote monitoring and management platform. It allows for manual customization as well as scripting and automation.N/A
Site24x7 All-in-One Monitoring
Score 9.1 out of 10
N/A
Site24x7 from ManageEngine is a full-stack application, website, server, cloud and network monitoring tool. Site24x7 offers code-level diagnostics and customizable error thresholds, end-to-end monitoring with topology visualization tools, and mobile accessibility.
$9
10 monitors
Pricing
NinjaOneSite24x7 All-in-One Monitoring
Editions & Modules
No answers on this topic
Starter
$9.00
10 monitors
Pro
$35.00
40 Monitors
Classic
$89.00
100 Monitors
Elite
$225.00
250 Monitors
Enterprise
$449.00
500 Monitors
Enterprise Plus Web
$899.00
2500 Monitors
Offerings
Pricing Offerings
NinjaOneSite24x7 All-in-One Monitoring
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup fee$1 monitors
Additional DetailsNinjaOne is a subscription service with a charge rate per month. For more detailed pricing information, contact NinjaOne directly to request a demo or to start 14-days free trial.Each Pack will also support additional benefits such as Network interfaces, Applogs, Alert credits etc. You can also, purchase add-ons to create custom pricing options. Please visit the vendor's pricing page, for more information.
More Pricing Information
Community Pulse
NinjaOneSite24x7 All-in-One Monitoring
Top Pros
Top Cons
Features
NinjaOneSite24x7 All-in-One Monitoring
Monitoring Tasks
Comparison of Monitoring Tasks features of Product A and Product B
NinjaOne
9.2
24 Ratings
23% above category average
Site24x7 All-in-One Monitoring
9.0
12 Ratings
14% above category average
Remote monitoring9.122 Ratings9.012 Ratings
Network device monitoring8.122 Ratings9.09 Ratings
Activity Monitoring9.18 Ratings00 Ratings
Multiple Server Monitoring00 Ratings9.011 Ratings
Multi-device monitoring00 Ratings9.09 Ratings
Automated alerts and notifications00 Ratings9.012 Ratings
Management Tasks
Comparison of Management Tasks features of Product A and Product B
NinjaOne
8.7
24 Ratings
19% above category average
Site24x7 All-in-One Monitoring
7.4
9 Ratings
3% above category average
Patch Management9.023 Ratings00 Ratings
Policy-based automation9.324 Ratings7.49 Ratings
Reporting
Comparison of Reporting features of Product A and Product B
NinjaOne
-
Ratings
Site24x7 All-in-One Monitoring
8.0
11 Ratings
7% above category average
Performance data reports00 Ratings9.011 Ratings
Customizable reporting00 Ratings8.011 Ratings
Data visualization00 Ratings7.09 Ratings
Risk analysis00 Ratings8.08 Ratings
Security
Comparison of Security features of Product A and Product B
NinjaOne
-
Ratings
Site24x7 All-in-One Monitoring
6.6
2 Ratings
0% below category average
Antivirus and malware management00 Ratings6.62 Ratings
Best Alternatives
NinjaOneSite24x7 All-in-One Monitoring
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Atera
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Score 8.8 out of 10
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User Ratings
NinjaOneSite24x7 All-in-One Monitoring
Likelihood to Recommend
9.3
(30 ratings)
9.0
(14 ratings)
Likelihood to Renew
-
(0 ratings)
9.0
(1 ratings)
Usability
8.0
(2 ratings)
9.0
(1 ratings)
Support Rating
9.1
(5 ratings)
9.0
(3 ratings)
Implementation Rating
-
(0 ratings)
9.0
(1 ratings)
User Testimonials
NinjaOneSite24x7 All-in-One Monitoring
Likelihood to Recommend
NinjaOne
NinjaOne is a great solution for an all-in-one software suite that will accomplish many goals in a single pain of glass. It is very beneficial for small IT teams that need to automate and jobs as much as possible.
Patch management solution may not be the best if you have a large 3rd party software library.
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Zoho
Site24x7 All-in-One Monitoring is well-suited for organizations with diverse IT infrastructures, including networks, servers, applications, and cloud services. For very small-scale environments with minimal IT infrastructure, a comprehensive all-in-one monitoring solution like Site24x7 might be more than what is necessary
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Pros
NinjaOne
  • With Ninja, we are able to have all of our IT tools and management under one umbrella making it extremely easy to keep an eye on all of our servers and workstations.
  • Their support team is OUTSTANDING and gives quick and helpful answers to our questions. Our account manager calls us personally to review any issues and ensure we are running smoothly.
  • Ninja gives us automated patch management of our important devices, and has a nice security log to see what's been done.
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Zoho
  • Very clean website UI. Tests are well categorized and navigation is very simple.
  • The accompanying mobile app is very useful when on the go as it can also notify you of any issues.
  • The cost of the platform is very cheap and the cost also scales at a low amount.
  • No on-premise footprint. All cloud-based.
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Cons
NinjaOne
  • NinjaOne does support Mac, however I would like to have more options for automation and scheduled task on Mac devices.
  • I would like it if NinjaOne also provided an MDM solution.
  • It would be nice is NinjaOne could integrate a PAM solution as well.
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Zoho
  • Ability to edit an existing maintenance schedule, vs creating a new one each time
  • Grouping of emails to SMS and non SMS alerts to save on false alerts
  • Setup of Realtime user monitor was not as functional as expected with regard to adding 3rd party scripts.
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Usability
NinjaOne
Ninja's interface is clean and simple. Overall usability from an interface perspective is good. Some items, policies and scripting for instance, are a bit cumbersome and it's really not clear how to implement with a best practice mind-site. Ninja RMM got the job done for us but as we pushed our needs more into automation and efficiency we felt it wasn't keeping up with our speed of growth. There is definitely usability in the product, and it will get the job done, but there are other RMM's out there that fit better in our business.
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Zoho
The user-friendly interface and intuitive design of Site24x7 may be attractive to organizations looking for a monitoring tool that is easy to set up and navigate.
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Support Rating
NinjaOne
Support has been very responsive and my account rep Brian K. has communicated with me continuously making sure we had everything we need. Not like other MDMs where they sign you up and that's the last you hear from them. NinjaOne makes sure you use the product to its best application and you are successful and continue as the product features grow.
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Zoho
I have only had to use support once, so I can't go into much detail about their support team. The one time I did use it the response was fast but the resolution took some time.
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Alternatives Considered
NinjaOne
Ninja is much easier to use that anything I've worked with in the past. We selected Ninja because we felt the learning curve for the team would be the fastest, and the roadmap for the product shows its evolving quickly. Can't say that for many of the other platforms I've worked with in the past. Great account management. Great Product overall.
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Zoho
Site24x7 [All-in-One Monitoring] has some similarities to ThousandEyes. Especially in the troubleshooting aspect where both offer Web performance waterfall charts to analyze the issue better. Both have cloud-based servers globally that allow to determine performance on the Internet. Site24x7 has more features available so we selected it instead.
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Return on Investment
NinjaOne
  • Pos - Ninja has replaced 3 other software we used for monitoring, Remote Access
  • Pos - Have deployed ticketing to end users for better tracking of issues
  • Neg - Nothing bad about ninja but our teams workload has increased to take care of ticket tracking -
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Zoho
  • Reduced downtime: We've reduced downtime because the alerts from Site24x7 get us working on a problem immediately.
  • Less required manpower: We do not need additional staff overnight or an outside contractor to monitor the network since we get alerts ourselves.
  • False alerts: We do occasionally get false alerts, which causes time spent after hours tracing a problem that does not exist.
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ScreenShots

NinjaOne Screenshots

Screenshot of NinjaRMM DashboardScreenshot of NinjaRMM Mobile AppScreenshot of NinjaRMM AutomationScreenshot of NinjaRMM Device DetailsScreenshot of NinjaRMM Network Monitoring - NetFlowScreenshot of NinjaRMM Virtual Machine Monitoring

Site24x7 All-in-One Monitoring Screenshots

Screenshot of Component wise metric breakdown in a Webpage Speed (Browser) monitorScreenshot of Summary page for a windows server monitorScreenshot of Response time and outages summary for a DNS server monitorScreenshot of Summary page for traces run on a Java applicationScreenshot of Desktop and mobile view of a Website monitorScreenshot of Homepage view