NinjaOne vs. Splunk Infrastructure Monitoring

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
NinjaOne
Score 9.2 out of 10
N/A
NinjaOne (formerly NinjaRMM) is a security-oriented remote monitoring and management platform. It allows for manual customization as well as scripting and automation.N/A
Splunk Infrastructure Monitoring
Score 8.7 out of 10
N/A
SignalFX is Real-Time Cloud Monitoring and Observability for Infrastructure, Microservices and Applications. SignalFX was acquired by Splunk in August 2019. SignalFX Infrastructure Monitoring provides real-time cloud monitoring and observability platform for infrastructure, microservices and DevOps. A new SignalFX product, SignalFx Microservices APM, was released March 2020 to detect issues, provide real-time app troubleshooting, and future-proof expectations.
$15
per month
Pricing
NinjaOneSplunk Infrastructure Monitoring
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
NinjaOneSplunk Infrastructure Monitoring
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsNinjaOne is a subscription service with a charge rate per month. For more detailed pricing information, contact NinjaOne directly to request a demo or to start 14-days free trial.
More Pricing Information
Features
NinjaOneSplunk Infrastructure Monitoring
Monitoring Tasks
Comparison of Monitoring Tasks features of Product A and Product B
NinjaOne
9.2
33 Ratings
21% above category average
Splunk Infrastructure Monitoring
-
Ratings
Remote monitoring9.430 Ratings00 Ratings
Network device monitoring7.830 Ratings00 Ratings
Activity Monitoring9.116 Ratings00 Ratings
Management Tasks
Comparison of Management Tasks features of Product A and Product B
NinjaOne
8.7
32 Ratings
16% above category average
Splunk Infrastructure Monitoring
-
Ratings
Patch Management9.231 Ratings00 Ratings
Policy-based automation9.232 Ratings00 Ratings
Best Alternatives
NinjaOneSplunk Infrastructure Monitoring
Small Businesses
Panda Systems Management
Panda Systems Management
Score 9.4 out of 10
Veeam ONE
Veeam ONE
Score 8.5 out of 10
Medium-sized Companies
Atera
Atera
Score 8.9 out of 10
IBM Instana
IBM Instana
Score 8.9 out of 10
Enterprises

No answers on this topic

IBM Instana
IBM Instana
Score 8.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
NinjaOneSplunk Infrastructure Monitoring
Likelihood to Recommend
9.4
(39 ratings)
8.4
(24 ratings)
Likelihood to Renew
9.0
(1 ratings)
6.4
(1 ratings)
Usability
8.0
(2 ratings)
7.3
(1 ratings)
Support Rating
9.1
(5 ratings)
-
(0 ratings)
User Testimonials
NinjaOneSplunk Infrastructure Monitoring
Likelihood to Recommend
NinjaOne
If you are looking for an affordable solution to RMM that just works, you should consider using NinjaOne. Their platform allows you to lock down the installation and prevent uninstallation by end users, it allows for direct ticket integration within the sys tray icon, and it is a very consistent product that will stay running when it is in use. That is not always the case with RMM solutions and for the price, NinjaOne is great.
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Splunk
Splunk Infrastructure Monitoring is well suited for any complicated environment where you have apps and servers across multiple clouds and platforms and products. If you have a data centre where all your apps and servers are in one single network, you could probably get away with older solutions. But for any modern, complex, hybrid-cloud microservices environment, Splunk Infrastructure Monitoring is a must-have.
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Pros
NinjaOne
  • Remote connections: the NinjaRemote client is spectacular and very easy to use and navigate. It quickly connects to customer systems so my engineers are able to work. As a bonus, they also offer a really good mobile app to connect to client systems.
  • Antivirus: Bitdefender Endpoint Protection is built directly into the NinjaOne portal. This makes deploying and maintaining AV very easy.
  • OS Patching: NinjaOne makes it very easy to handle patching across multiple clients and locations. It is very easy to use and doesn't take long to set up.
  • Support: NinjaOne support is always very prompt and helpful.
  • Documentation: the NinjaOne Dojo is a one-stop shop for all of your FAQs, guides, and forum needs. You can find almost anything here to help you deploy and maintain NinjaOne.
  • Automation Library: NinjaOne comes preloaded with a large number of ready-to-go automations. They also provide you with a scripting module to create your own.
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Splunk
  • SignalFX handles historical metric aggregation exceptionally well, providing a multifaceted approach to event detection based on anomalies.
  • SignalFX's cost is incredibly flexible with their pricing model of DPM (data-point per minute) vs the traditional "per host" model that most monitoring SaaS use.
  • SignalFX support is responsive and knowledgeable, very eager to help solve your immediate problems.
  • SignalFX integrations is vast and constantly growing, making adoption easy even when multiple different open-source technologies are used in your stack.
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Cons
NinjaOne
  • NinjaOne does support Mac, however I would like to have more options for automation and scheduled task on Mac devices.
  • I would like it if NinjaOne also provided an MDM solution.
  • It would be nice is NinjaOne could integrate a PAM solution as well.
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Splunk
  • Better integration with our clients (native mobile clients SDKs will be great).
  • A way to easily tag filters and move them across metrics/formula.
  • Alert system to easy false [alarm] and hard to configure.
  • Be able to have group more dimensions (and have more values on each).
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Likelihood to Renew
NinjaOne
I have not had any real issues with NinjaOne and as long as it keeps doing what it is meant to do, I do not plan on looking elsewhere. I need software to be stable and NinjaOne is stable.
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Splunk
Good: Stable system with low error rate Easy to use for simple use cases Bad: UI is not very clear for complex usage Mobile view (when logged in from phone) is bad No library for .net
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Usability
NinjaOne
Ninja's interface is clean and simple. Overall usability from an interface perspective is good. Some items, policies and scripting for instance, are a bit cumbersome and it's really not clear how to implement with a best practice mind-site. Ninja RMM got the job done for us but as we pushed our needs more into automation and efficiency we felt it wasn't keeping up with our speed of growth. There is definitely usability in the product, and it will get the job done, but there are other RMM's out there that fit better in our business.
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Splunk
I find that learning the interface can take some time. We need a better show-and-tell on how the Teams pages, Dashboard Groups, Dashboards and charts delay. Advance SignalFlow is sometimes hard to build. Some better samples of advanced SignalFlow would be helpful. For example, Splunk SPL has a vast resource of examples.
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Support Rating
NinjaOne
Support has been very responsive and my account rep Brian K. has communicated with me continuously making sure we had everything we need. Not like other MDMs where they sign you up and that's the last you hear from them. NinjaOne makes sure you use the product to its best application and you are successful and continue as the product features grow.
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Splunk
No answers on this topic
Alternatives Considered
NinjaOne
NinjaOne has more overall features than these competitors bundled in their package. Both of these other products have separate add-ons that will accomplish the additional features that NinjaOne bundles in. While it seems that both may be slightly more powerful when it comes to the overall RMM software, NinjaOne has a much cleaner UI and makes it much easier to work in. NinjaOne also seems to always be growing and implementing solutions that customer ask for, without any additional up-charges. These competitors seem to have their finished product and additional add-ons like ticketing are completely separate offerings that are both separate charges and a completely different product all together
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Splunk
They’re not for the same purpose but we’re using NewRelic and Honeycomb for monitoring purposes. NewRelic is used for HTTP client monitoring for system related throughput, error, database and external client monitoring. Honeycomb is used to monitor actual HTTP request/response values. Splunk [Infrastructure Monitoring] is used for real-time application related throughout and error monitoring.
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Return on Investment
NinjaOne
  • Seeing as how we are a remote/hybrid workforce, using NinjaOne has saved us hundreds of hours in remote management.
  • If we did not use Ninja and then migrated to using Ninja, it would pay for itself in one or two months for a whole years worth of costs!
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Splunk
  • Reduced downtime.
  • Caused us to get a lot of spam when we redeployed apps and old instances stopped sending metrics. Muting alerts solves this, but people often forget to do it or do it incorrectly.
  • Helped us find historical info about instances/apps.
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ScreenShots

NinjaOne Screenshots

Screenshot of NinjaRMM DashboardScreenshot of NinjaRMM Mobile AppScreenshot of NinjaRMM AutomationScreenshot of NinjaRMM Device DetailsScreenshot of NinjaRMM Network Monitoring - NetFlowScreenshot of NinjaRMM Virtual Machine Monitoring

Splunk Infrastructure Monitoring Screenshots

Screenshot of Real-time monitoring for public, private and hybrid cloud