NinjaOne vs. BDRSuite

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
NinjaOne
Score 9.2 out of 10
N/A
NinjaOne (formerly NinjaRMM) is a security-oriented remote monitoring and management platform. It allows for manual customization as well as scripting and automation.N/A
BDRSuite
Score 8.9 out of 10
N/A
Vembu BDR Suite is a universal backup solution catering to the backup, recovery, and disaster recovery needs of diverse IT environments. It is also optimized for service providers who deliver BaaS and DRaaS to their customers.
$12
per year per user
Pricing
NinjaOneBDRSuite
Editions & Modules
No answers on this topic
Endpoint / Workstation Backup
$12
per year per endpoint
SaaS Backup
$12
per year per user
VMs, Servers & Cloud Backup
$48
per year per VM
Apps & DB Backup
$72
per year Apps
Offerings
Pricing Offerings
NinjaOneBDRSuite
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsNinjaOne is a subscription service with a charge rate per month. For more detailed pricing information, contact NinjaOne directly to request a demo or to start 14-days free trial.
More Pricing Information
Features
NinjaOneBDRSuite
Monitoring Tasks
Comparison of Monitoring Tasks features of Product A and Product B
NinjaOne
9.2
33 Ratings
23% above category average
BDRSuite
-
Ratings
Remote monitoring9.430 Ratings00 Ratings
Network device monitoring7.830 Ratings00 Ratings
Activity Monitoring9.116 Ratings00 Ratings
Management Tasks
Comparison of Management Tasks features of Product A and Product B
NinjaOne
8.7
32 Ratings
19% above category average
BDRSuite
-
Ratings
Patch Management9.231 Ratings00 Ratings
Policy-based automation9.232 Ratings00 Ratings
Data Center Backup
Comparison of Data Center Backup features of Product A and Product B
NinjaOne
-
Ratings
BDRSuite
8.2
60 Ratings
1% above category average
Universal recovery00 Ratings8.349 Ratings
Instant recovery00 Ratings7.950 Ratings
Recovery verification00 Ratings9.351 Ratings
Business application protection00 Ratings7.442 Ratings
Multiple backup destinations00 Ratings7.942 Ratings
Incremental backup identification00 Ratings8.357 Ratings
Backup to the cloud00 Ratings8.635 Ratings
Deduplication and file compression00 Ratings8.747 Ratings
Snapshots00 Ratings7.944 Ratings
Flexible deployment00 Ratings7.453 Ratings
Management dashboard00 Ratings7.258 Ratings
Platform support00 Ratings8.558 Ratings
Retention options00 Ratings8.456 Ratings
Encryption00 Ratings8.650 Ratings
Best Alternatives
NinjaOneBDRSuite
Small Businesses
Atera
Atera
Score 8.9 out of 10
Veeam Data Platform
Veeam Data Platform
Score 9.0 out of 10
Medium-sized Companies
Atera
Atera
Score 8.9 out of 10
Bacula Enterprise
Bacula Enterprise
Score 9.7 out of 10
Enterprises

No answers on this topic

Bacula Enterprise
Bacula Enterprise
Score 9.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
NinjaOneBDRSuite
Likelihood to Recommend
9.4
(39 ratings)
8.9
(62 ratings)
Likelihood to Renew
9.0
(1 ratings)
8.9
(4 ratings)
Usability
8.0
(2 ratings)
8.6
(60 ratings)
Support Rating
9.1
(5 ratings)
7.0
(5 ratings)
Implementation Rating
-
(0 ratings)
8.0
(3 ratings)
User Testimonials
NinjaOneBDRSuite
Likelihood to Recommend
NinjaOne
If you are looking for an affordable solution to RMM that just works, you should consider using NinjaOne. Their platform allows you to lock down the installation and prevent uninstallation by end users, it allows for direct ticket integration within the sys tray icon, and it is a very consistent product that will stay running when it is in use. That is not always the case with RMM solutions and for the price, NinjaOne is great.
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Vembu Technologies
First of all Web UI makes it so much easier to manage, with few clicks you can schedule a backup, you can see the progress and you can instantly recover it. There is a multiple environment support which is great for hybrid environments. Pricing is more reasonable than other high priced backup solutions
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Pros
NinjaOne
  • Remote connections: the NinjaRemote client is spectacular and very easy to use and navigate. It quickly connects to customer systems so my engineers are able to work. As a bonus, they also offer a really good mobile app to connect to client systems.
  • Antivirus: Bitdefender Endpoint Protection is built directly into the NinjaOne portal. This makes deploying and maintaining AV very easy.
  • OS Patching: NinjaOne makes it very easy to handle patching across multiple clients and locations. It is very easy to use and doesn't take long to set up.
  • Support: NinjaOne support is always very prompt and helpful.
  • Documentation: the NinjaOne Dojo is a one-stop shop for all of your FAQs, guides, and forum needs. You can find almost anything here to help you deploy and maintain NinjaOne.
  • Automation Library: NinjaOne comes preloaded with a large number of ready-to-go automations. They also provide you with a scripting module to create your own.
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Vembu Technologies
  • Seed an offsite backup. A simple checkbox to seed a large backup prior to backing it up to our datacenter. Previously with another well knows backup provider this was convoluted and time-consuming.
  • Backup Speed. Vembu BDR is fast and allows me to schedule multiple jobs within time constraints that prohibit some backup products from working.
  • DR - Vembu BDR provides an option to mirror your backups to an offsite datacenter without taxing production servers with a secondary backup job.
  • Bare Metal Recovery: the ability to create a custom bootable ISO that you can quickly recover a failed physical server or workstation.
  • Ease of use: The console is consistent and very easy to use. From initial install to being fully configured takes just a few minutes.
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Cons
NinjaOne
  • NinjaOne does support Mac, however I would like to have more options for automation and scheduled task on Mac devices.
  • I would like it if NinjaOne also provided an MDM solution.
  • It would be nice is NinjaOne could integrate a PAM solution as well.
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Vembu Technologies
  • User interface on the servers do not have enough tools to better monitor the systems and finding information is difficult.
  • User interface at portal is difficult to navigate and confusing
  • Support documentation is too generic and rarely answers my questions.
  • Licensing and acquisition. As a reseller and partner the licensing model is confusing and the portal interface to manage licensing should be scrapped and rebuilt. It is difficult to navigate and the available information is too vague.
  • Recently, communication with new channel contact. My previous contact was articulate and answered my questions.
  • Did I mention licensing? This is the most confusing and difficult process I've dealt with in 25 years. Makes Microsoft look simple.
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Likelihood to Renew
NinjaOne
I have not had any real issues with NinjaOne and as long as it keeps doing what it is meant to do, I do not plan on looking elsewhere. I need software to be stable and NinjaOne is stable.
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Vembu Technologies
Because of the product functions and possibilities: - it's easy to use through WEB browser - installation process is not complicated - Vembu BDR solution is reliable, and works properly. It does the job. This product could get extra points for the appliance that could be imported to virtual environment (no need for windows server license or some linux knowledge).
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Usability
NinjaOne
Ninja's interface is clean and simple. Overall usability from an interface perspective is good. Some items, policies and scripting for instance, are a bit cumbersome and it's really not clear how to implement with a best practice mind-site. Ninja RMM got the job done for us but as we pushed our needs more into automation and efficiency we felt it wasn't keeping up with our speed of growth. There is definitely usability in the product, and it will get the job done, but there are other RMM's out there that fit better in our business.
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Vembu Technologies
As outlined in are parts of this review, I have various issues with the way their KB center is structured and how error codes aren't documented or KBs for a specific error provide steps for older versions of the software and aren't applicable to the current version because of a design layout change. "Go here and select Y" where the "here" has been removed and doesn't exist anymore. Or they release a new version without any supporting documentation even though they restructured a lot of the interface and updated the error messages.
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Support Rating
NinjaOne
Support has been very responsive and my account rep Brian K. has communicated with me continuously making sure we had everything we need. Not like other MDMs where they sign you up and that's the last you hear from them. NinjaOne makes sure you use the product to its best application and you are successful and continue as the product features grow.
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Vembu Technologies
It often takes a very long time to get an issue fixed. the support folks seem committed to getting it fixed but they often seem to be trying different things and hoping something works. I did not get the sense that they had a clear idea what was wrong.
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Implementation Rating
NinjaOne
No answers on this topic
Vembu Technologies
It wasn't difficult at all, it fact, it was mostly simple, implementation doesn't require much skills and knowledge, but the configuration part does require some skills to create the jobs and configure certain settings, overall, its an easy implementation, especially for experienced IT People
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Alternatives Considered
NinjaOne
NinjaOne has more overall features than these competitors bundled in their package. Both of these other products have separate add-ons that will accomplish the additional features that NinjaOne bundles in. While it seems that both may be slightly more powerful when it comes to the overall RMM software, NinjaOne has a much cleaner UI and makes it much easier to work in. NinjaOne also seems to always be growing and implementing solutions that customer ask for, without any additional up-charges. These competitors seem to have their finished product and additional add-ons like ticketing are completely separate offerings that are both separate charges and a completely different product all together
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Vembu Technologies
I tested Vembu against Veeam and for the price, Vembu was the better option. I also had a great support experience as I had to contact Vembu twice after mistakes I made. While using Veeam the software was not as intuitive and support responses were not as swift and accurate.
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Return on Investment
NinjaOne
  • Seeing as how we are a remote/hybrid workforce, using NinjaOne has saved us hundreds of hours in remote management.
  • If we did not use Ninja and then migrated to using Ninja, it would pay for itself in one or two months for a whole years worth of costs!
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Vembu Technologies
  • For organizations that use different tools for Backup and recovery, this could be the single tool for Storage and Backup Administrators to automate and work effectively.
  • Software cost is lesser thus the money can be invested for other tools/software procurement
  • I don't think there is any negative impact as of now
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ScreenShots

NinjaOne Screenshots

Screenshot of NinjaRMM DashboardScreenshot of NinjaRMM Mobile AppScreenshot of NinjaRMM AutomationScreenshot of NinjaRMM Device DetailsScreenshot of NinjaRMM Network Monitoring - NetFlowScreenshot of NinjaRMM Virtual Machine Monitoring

BDRSuite Screenshots

Screenshot of EncryptionScreenshot of SchedulingScreenshot of vm selectionScreenshot of RetentionScreenshot of Multiple Recovery