NinjaOne vs. WatchGuard Network Security

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
NinjaOne
Score 9.2 out of 10
N/A
NinjaOne (formerly NinjaRMM) is a security-oriented remote monitoring and management platform. It allows for manual customization as well as scripting and automation.N/A
WatchGuard Network Security
Score 8.9 out of 10
N/A
WatchGuard Network Security is a network security and firewall software. WatchGuard includes secure Wi-Fi, multi-factor authentication, and network intelligence products and services designed for SMB’s.N/A
Pricing
NinjaOneWatchGuard Network Security
Editions & Modules
No answers on this topic
Support
Contact sales team
Contact sales team
Basic Security
Contact sales team
Contact sales team
Total Security
Contact sales team
Contact sales team
Offerings
Pricing Offerings
NinjaOneWatchGuard Network Security
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsNinjaOne is a subscription service with a charge rate per month. For more detailed pricing information, contact NinjaOne directly to request a demo or to start 14-days free trial.
More Pricing Information
Community Pulse
NinjaOneWatchGuard Network Security
Considered Both Products
NinjaOne

No answer on this topic

WatchGuard Network Security
Chose WatchGuard Network Security
It's about the same, in the grand scheme of things.
Top Pros
Top Cons
Features
NinjaOneWatchGuard Network Security
Monitoring Tasks
Comparison of Monitoring Tasks features of Product A and Product B
NinjaOne
9.2
33 Ratings
21% above category average
WatchGuard Network Security
-
Ratings
Remote monitoring9.430 Ratings00 Ratings
Network device monitoring7.830 Ratings00 Ratings
Activity Monitoring9.116 Ratings00 Ratings
Management Tasks
Comparison of Management Tasks features of Product A and Product B
NinjaOne
8.7
32 Ratings
16% above category average
WatchGuard Network Security
-
Ratings
Patch Management9.231 Ratings00 Ratings
Policy-based automation9.232 Ratings00 Ratings
Firewall
Comparison of Firewall features of Product A and Product B
NinjaOne
-
Ratings
WatchGuard Network Security
8.6
421 Ratings
1% above category average
Identification Technologies00 Ratings8.6386 Ratings
Visualization Tools00 Ratings7.6382 Ratings
Content Inspection00 Ratings8.6406 Ratings
Policy-based Controls00 Ratings8.7418 Ratings
Active Directory and LDAP00 Ratings8.5352 Ratings
Firewall Management Console00 Ratings8.6412 Ratings
Reporting and Logging00 Ratings8.0409 Ratings
VPN00 Ratings8.9402 Ratings
High Availability00 Ratings8.7362 Ratings
Stateful Inspection00 Ratings9.1379 Ratings
Proxy Server00 Ratings9.0272 Ratings
Best Alternatives
NinjaOneWatchGuard Network Security
Small Businesses
Panda Systems Management
Panda Systems Management
Score 9.4 out of 10
pfSense
pfSense
Score 9.2 out of 10
Medium-sized Companies
Atera
Atera
Score 8.9 out of 10
pfSense
pfSense
Score 9.2 out of 10
Enterprises

No answers on this topic

Palo Alto Networks Next-Generation Firewalls - PA Series
Palo Alto Networks Next-Generation Firewalls - PA Series
Score 9.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
NinjaOneWatchGuard Network Security
Likelihood to Recommend
9.4
(39 ratings)
8.7
(436 ratings)
Likelihood to Renew
9.0
(1 ratings)
9.6
(32 ratings)
Usability
8.0
(2 ratings)
9.0
(114 ratings)
Availability
-
(0 ratings)
9.1
(2 ratings)
Performance
-
(0 ratings)
9.1
(2 ratings)
Support Rating
9.1
(5 ratings)
2.2
(26 ratings)
In-Person Training
-
(0 ratings)
9.1
(4 ratings)
Online Training
-
(0 ratings)
8.2
(3 ratings)
Implementation Rating
-
(0 ratings)
9.5
(263 ratings)
Configurability
-
(0 ratings)
10.0
(1 ratings)
Ease of integration
-
(0 ratings)
7.3
(1 ratings)
Product Scalability
-
(0 ratings)
9.1
(2 ratings)
Vendor post-sale
-
(0 ratings)
9.1
(1 ratings)
Vendor pre-sale
-
(0 ratings)
9.1
(1 ratings)
User Testimonials
NinjaOneWatchGuard Network Security
Likelihood to Recommend
NinjaOne
If you are looking for an affordable solution to RMM that just works, you should consider using NinjaOne. Their platform allows you to lock down the installation and prevent uninstallation by end users, it allows for direct ticket integration within the sys tray icon, and it is a very consistent product that will stay running when it is in use. That is not always the case with RMM solutions and for the price, NinjaOne is great.
Read full review
WatchGuard Technologies
Generally speaking, our customers have standard requirements and the WatchGuard Network Security Firebox is there to ensure they stay protected. We've never had a successful breach on a customer's on-premise setup with a WatchGuard Network Security Firebox installed. 3rd parties (like CCTV, Printers, Login Systems, etc.) do not know which port their devices work over, so we have to identify that with them and there are often delays when this occurs.
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Pros
NinjaOne
  • Remote connections: the NinjaRemote client is spectacular and very easy to use and navigate. It quickly connects to customer systems so my engineers are able to work. As a bonus, they also offer a really good mobile app to connect to client systems.
  • Antivirus: Bitdefender Endpoint Protection is built directly into the NinjaOne portal. This makes deploying and maintaining AV very easy.
  • OS Patching: NinjaOne makes it very easy to handle patching across multiple clients and locations. It is very easy to use and doesn't take long to set up.
  • Support: NinjaOne support is always very prompt and helpful.
  • Documentation: the NinjaOne Dojo is a one-stop shop for all of your FAQs, guides, and forum needs. You can find almost anything here to help you deploy and maintain NinjaOne.
  • Automation Library: NinjaOne comes preloaded with a large number of ready-to-go automations. They also provide you with a scripting module to create your own.
Read full review
WatchGuard Technologies
  • Incoming Torrent attempts were blocked, but outgoing (by a user) were permitted. Similarly, other direct attempts were summarily blocked.
  • provides full administrative support for analysis of usage and scope.
  • strong Wi-Fi support and security - area wi-fi maps
  • They think of all the things secure and I don't have to worry about it.
  • I have not identified anything else that needs improvement - I am well satisfied.
Read full review
Cons
NinjaOne
  • NinjaOne does support Mac, however I would like to have more options for automation and scheduled task on Mac devices.
  • I would like it if NinjaOne also provided an MDM solution.
  • It would be nice is NinjaOne could integrate a PAM solution as well.
Read full review
WatchGuard Technologies
  • Bridging ports, after the firewall is setup, isn't as easy as it could be.
  • Cloud integration for management requires recreating the entire device. It should just convert the current config.
  • Adding a Proxy policy should be on a different page from the other policy creation page.
Read full review
Likelihood to Renew
NinjaOne
I have not had any real issues with NinjaOne and as long as it keeps doing what it is meant to do, I do not plan on looking elsewhere. I need software to be stable and NinjaOne is stable.
Read full review
WatchGuard Technologies
I'm giving this note to WatchGuard Network Security due to its ease of daily support (after acquiring necessary knowledge in the solution), which allows agility in configuration changes, its integration of several reliable security features (such as SSL VPN, VPN Virtual Interfaces between companies, and others) and functional and stability in operation, with no downtime in the equipment due to problems or malfunctions
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Usability
NinjaOne
Ninja's interface is clean and simple. Overall usability from an interface perspective is good. Some items, policies and scripting for instance, are a bit cumbersome and it's really not clear how to implement with a best practice mind-site. Ninja RMM got the job done for us but as we pushed our needs more into automation and efficiency we felt it wasn't keeping up with our speed of growth. There is definitely usability in the product, and it will get the job done, but there are other RMM's out there that fit better in our business.
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WatchGuard Technologies
Although it might take some time to figure out, we have been able to use WatchGuard's online reference library and tech support to create/implement/modify all of our filtering rules and exceptions needed. There really has not been a shortcoming other than perhaps a learning curve.
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Reliability and Availability
NinjaOne
No answers on this topic
WatchGuard Technologies
Applications errors should always be expected in any kind of technology. What matters most is the way you find to resolve it.
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Performance
NinjaOne
No answers on this topic
WatchGuard Technologies
WatchGuard works seemlessly and so in the background you don't realize it's there until you need it!
Read full review
Support Rating
NinjaOne
Support has been very responsive and my account rep Brian K. has communicated with me continuously making sure we had everything we need. Not like other MDMs where they sign you up and that's the last you hear from them. NinjaOne makes sure you use the product to its best application and you are successful and continue as the product features grow.
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WatchGuard Technologies
We have only had to contact them once during the initial set up to help bring the internet back on line. After that for the most part our systems have been automated, and could easily be checked form their online FAQ and Knowledge base that they provide. Everything else is easily handled from their browser based interface
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In-Person Training
NinjaOne
No answers on this topic
WatchGuard Technologies
We participate to a in person training and the three days of learning was really useful and complete to gain skill to solve the major part of the problem we encounter during our life. And more the in person training give us the opportunity to create a network with other WatchGuard partner.
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Online Training
NinjaOne
No answers on this topic
WatchGuard Technologies
Online training is good for learning how to use the product. It does not teach security strategy because that is not its intent.
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Implementation Rating
NinjaOne
No answers on this topic
WatchGuard Technologies
I had my key information for setting up the firewall, and they assisted me in finding the settings and appropriate places to enter data. They also helped troubleshoot when I didn't understand some of their feature concepts, and we got it running.
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Alternatives Considered
NinjaOne
NinjaOne has more overall features than these competitors bundled in their package. Both of these other products have separate add-ons that will accomplish the additional features that NinjaOne bundles in. While it seems that both may be slightly more powerful when it comes to the overall RMM software, NinjaOne has a much cleaner UI and makes it much easier to work in. NinjaOne also seems to always be growing and implementing solutions that customer ask for, without any additional up-charges. These competitors seem to have their finished product and additional add-ons like ticketing are completely separate offerings that are both separate charges and a completely different product all together
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WatchGuard Technologies
At 3 of my locations I use both a Sonic Wall and a watch guard. In my experience, the sonic wall has a much better interface. I feel it was much easier for someone that has never accessed a fire wall to be able to make changes and learn very quickly. I feel the Watchguard has better built in applications and the VPN was easier to use and access.
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Scalability
NinjaOne
No answers on this topic
WatchGuard Technologies
We scaled it exactly as we needed it to be! Easy, money-saving, and we didn't end up with features or options that we'd never use or worry about.
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Return on Investment
NinjaOne
  • Seeing as how we are a remote/hybrid workforce, using NinjaOne has saved us hundreds of hours in remote management.
  • If we did not use Ninja and then migrated to using Ninja, it would pay for itself in one or two months for a whole years worth of costs!
Read full review
WatchGuard Technologies
  • The VPNs are very easy to configure, less time to loose at new implementation.
  • The traffic monitor can be improved, I can't see the ISO layers to do a faster diagnosis.
  • Having an ADDS authentication is a plus, can use it with rules and vpn for remote access. Very useful.
  • The dimension feature can be developed as a website + database for NGINX, Apache2, IIS, etc., I feel traped on that linux vm only.
  • Most of the customers doesn't like to pay for a solution like this. They will accept only after beign attacked. WatchGuard can improve the sales with a demo (hacking, active security, etc.).
Read full review
ScreenShots

NinjaOne Screenshots

Screenshot of NinjaRMM DashboardScreenshot of NinjaRMM Mobile AppScreenshot of NinjaRMM AutomationScreenshot of NinjaRMM Device DetailsScreenshot of NinjaRMM Network Monitoring - NetFlowScreenshot of NinjaRMM Virtual Machine Monitoring

WatchGuard Network Security Screenshots

Screenshot of WatchGuard Cloud Customizable DashboardScreenshot of Threat Monitoring SummaryScreenshot of Device Security SummaryScreenshot of Automated ReportingScreenshot of User Authentication SummaryScreenshot of Endpoint Protection Summary