What users are saying about
18 Ratings
3 Ratings
18 Ratings
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Score 8 out of 100
3 Ratings
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Score 8.9 out of 100

Likelihood to Recommend

NinjaRMM

Ninja is an affordable, fairly straightforward RMM that I feel is a good fit for smaller implementations. As your client base grows and the diversity of client needs grow you can start to see some of the limitations that Ninja has. Ninja's cloud based implementation is stable but they have been a little slow on the updates promised. We used to work more closely with them but we continued to see feature creep on items that weren't really important to us. The items we felt were important kept getting pushed back in the time-line with really no end in sight. Ultimately this is what pushed us to move onto a different platform.
Steve Ricketts | TrustRadius Reviewer

Pandora FMS

Pandora FMS adjusts to the client's need, from a simple configuration of a single server to a complex scenario with high availability support without additional licensing costs.
Guillermo Sanchez | TrustRadius Reviewer

Feature Rating Comparison

Monitoring Tasks

NinjaRMM
8.3
Pandora FMS
Remote monitoring
NinjaRMM
9.6
Pandora FMS
Network device monitoring
NinjaRMM
5.2
Pandora FMS
Multiple Server Monitoring
NinjaRMM
8.9
Pandora FMS
Multi-device monitoring
NinjaRMM
8.5
Pandora FMS
Automated alerts and notifications
NinjaRMM
9.3
Pandora FMS

Management Tasks

NinjaRMM
8.0
Pandora FMS
Patch Management
NinjaRMM
7.3
Pandora FMS
Service configuration management
NinjaRMM
6.9
Pandora FMS
Software and hardware inventory
NinjaRMM
8.8
Pandora FMS
Policy-based automation
NinjaRMM
8.9
Pandora FMS

Reporting

NinjaRMM
6.2
Pandora FMS
Performance data reports
NinjaRMM
7.3
Pandora FMS
Customizable reporting
NinjaRMM
7.0
Pandora FMS
Data visualization
NinjaRMM
5.9
Pandora FMS
Risk analysis
NinjaRMM
4.6
Pandora FMS

Security

NinjaRMM
7.9
Pandora FMS
Data backup and recovery
NinjaRMM
6.8
Pandora FMS
Antivirus and malware management
NinjaRMM
8.1
Pandora FMS
Adinistraor access control
NinjaRMM
8.8
Pandora FMS

Network Performance Monitoring

NinjaRMM
Pandora FMS
8.0
Automated network device discovery
NinjaRMM
Pandora FMS
9.1
Network monitoring
NinjaRMM
Pandora FMS
8.2
Baseline threshold calculation
NinjaRMM
Pandora FMS
6.4
Alerts
NinjaRMM
Pandora FMS
9.1
Network capacity planning
NinjaRMM
Pandora FMS
7.3
Packet capture analysis
NinjaRMM
Pandora FMS
7.3
Network mapping
NinjaRMM
Pandora FMS
7.3
Customizable reports
NinjaRMM
Pandora FMS
9.1
Wireless infrastructure monitoring
NinjaRMM
Pandora FMS
7.3
Hardware health monitoring
NinjaRMM
Pandora FMS
9.1

Pros

NinjaRMM

  • Ninja team is always improving the product and listening to customers.
  • A lean agent installed on endpoints.
  • Ninja RMM offers a number of different add-ons at a reasonable price.
  • Provides insight into details of a PC or Mac.
  • Patch Management is very helpful in maintaining Windows and Software patches.
  • Software inventory and remote background un-installation is a life saver.
  • The dashboard is intuitive and easy to use.
  • Custom Alerts can be configured to monitor services or any problems that may be arising.
Anonymous | TrustRadius Reviewer

Pandora FMS

  • All-in-one software
  • Flexible and easy configuration
  • Multi-platform
  • Design in PERL, CCS and HTML5
Guillermo Sanchez | TrustRadius Reviewer

Cons

NinjaRMM

  • While deploying an installer for extra software can be done through ninja, it is a little difficult. It has to be done as a scheduled action which is part of a policy. If I just need to install something on one endpoint, this is a difficult way to go about it.
Steve Radabaugh | TrustRadius Reviewer

Pandora FMS

  • Community version small features
Guillermo Sanchez | TrustRadius Reviewer

Usability

NinjaRMM

NinjaRMM 8.0
Based on 2 answers
Ninja's interface is clean and simple. Overall usability from an interface perspective is good. Some items, policies and scripting for instance, are a bit cumbersome and it's really not clear how to implement with a best practice mind-site. Ninja RMM got the job done for us but as we pushed our needs more into automation and efficiency we felt it wasn't keeping up with our speed of growth. There is definitely usability in the product, and it will get the job done, but there are other RMM's out there that fit better in our business.
Steve Ricketts | TrustRadius Reviewer

Pandora FMS

No score
No answers yet
No answers on this topic

Support Rating

NinjaRMM

NinjaRMM 9.4
Based on 6 answers
They respond within an hour always and the Dojo community is very busy. You can usually find your answer there first before creating a support ticket.
Anonymous | TrustRadius Reviewer

Pandora FMS

Pandora FMS 9.1
Based on 1 answer
The support team answers very quickly. They are always willing to find a solution to any need that is required by us or one of our clients.
Guillermo Sanchez | TrustRadius Reviewer

Alternatives Considered

NinjaRMM

We felt that NinjaRMM gave us the best "bang for the buck" with the ability to remote control and included antivirus that was centrally managed and monitored on the cloud without needing any additional in house servers. NinjaRMM is very easy to use and the web interface is very fast and easy to get around.
Jon Quincy | TrustRadius Reviewer

Pandora FMS

Before using Pandora FMS, tests were carried out with all these tools:
  • Nagios
  • Zabbix
  • System Center Operations Manager (SCOM)
  • IBM Tivoli
  • PRTG
  • SolarWinds
Pandora FMS allows simple customization by making adjustments to text files, developing agent add-ons without the need to be a programmer, there is no scenario where we could not take data and save it in PandoraFMS, IoT, industrial products, and everything that any client needs to monitor.
Guillermo Sanchez | TrustRadius Reviewer

Return on Investment

NinjaRMM

  • NinjaRMM has provided an excellent ROI for our Architectural office. With a single tool that also includes an antivirus software called Vipre, all the devices including servers & workstations can be monitored and protected from attacks.
  • NinjaRMM includes a programmed called TeamViewer. With TeamViewer the IT staff can remotely access computers outside the office to troubleshoot problems encountered. As long as the remote computer has an internet access, our IT staff can see the computer as if they're sitting at that location. This saves so much time and reduce costs for our IT staff to have to travel to the location to fix the problem.
  • NinjaRMM offers a web portal interface to monitor all devices from a single location. This saves the IT staff time from having to go before each computer to review its health & operating system updates.
Paul Li | TrustRadius Reviewer

Pandora FMS

  • It is a tool with an appropriate cost that allows to have results in a very limited time.
  • Having a health dashboard and alerts of important business in the company is an important differential with any other monitoring solution on the market.
  • Monitoring can be adjusted to the business, considering service SLAs and adjusting the platform according to the needs of each department of the company.
Guillermo Sanchez | TrustRadius Reviewer

Screenshots

Pricing Details

NinjaRMM

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

NinjaRMM Editions & Modules

Additional Pricing Details

Pandora FMS

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

Pandora FMS Editions & Modules

Edition
NMS Edition$2,9901
Enterprise Edition$4,2501
  1. 100 nodes
Additional Pricing Details
Licensed for individual nodes (agents), starting from 100 nodes.

Rating Summary

Likelihood to Recommend

NinjaRMM
7.6
Pandora FMS
9.1

Usability

NinjaRMM
8.0
Pandora FMS

Support Rating

NinjaRMM
9.4
Pandora FMS
9.1

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