What users are saying about
18 Ratings
18 Ratings
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Score 8.3 out of 100
24 Ratings
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Score 8.6 out of 100

Likelihood to Recommend

NinjaRMM

Ninja is an affordable, fairly straightforward RMM that I feel is a good fit for smaller implementations. As your client base grows and the diversity of client needs grow you can start to see some of the limitations that Ninja has. Ninja's cloud based implementation is stable but they have been a little slow on the updates promised. We used to work more closely with them but we continued to see feature creep on items that weren't really important to us. The items we felt were important kept getting pushed back in the time-line with really no end in sight. Ultimately this is what pushed us to move onto a different platform.
Steve Ricketts | TrustRadius Reviewer

Redgate SQL Monitor

Redgate SQL Monitor is well suited for database administrators or companies who implement software that relies on SQL servers. It will help them test new changes and ensure this will not impact the performance of their software. It is a last resort for MSPs to use to get to the bottom of an ongoing performance issue with their SQL server.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Monitoring Tasks

NinjaRMM
8.3
Redgate SQL Monitor
Remote monitoring
NinjaRMM
9.6
Redgate SQL Monitor
Network device monitoring
NinjaRMM
5.2
Redgate SQL Monitor
Multiple Server Monitoring
NinjaRMM
8.9
Redgate SQL Monitor
Multi-device monitoring
NinjaRMM
8.5
Redgate SQL Monitor
Automated alerts and notifications
NinjaRMM
9.3
Redgate SQL Monitor

Management Tasks

NinjaRMM
8.0
Redgate SQL Monitor
Patch Management
NinjaRMM
7.3
Redgate SQL Monitor
Service configuration management
NinjaRMM
6.9
Redgate SQL Monitor
Software and hardware inventory
NinjaRMM
8.8
Redgate SQL Monitor
Policy-based automation
NinjaRMM
8.9
Redgate SQL Monitor

Reporting

NinjaRMM
6.2
Redgate SQL Monitor
Performance data reports
NinjaRMM
7.3
Redgate SQL Monitor
Customizable reporting
NinjaRMM
7.0
Redgate SQL Monitor
Data visualization
NinjaRMM
5.9
Redgate SQL Monitor
Risk analysis
NinjaRMM
4.6
Redgate SQL Monitor

Security

NinjaRMM
7.9
Redgate SQL Monitor
Data backup and recovery
NinjaRMM
6.8
Redgate SQL Monitor
Antivirus and malware management
NinjaRMM
8.1
Redgate SQL Monitor
Adinistraor access control
NinjaRMM
8.8
Redgate SQL Monitor

SQL Performance Monitoring

NinjaRMM
Redgate SQL Monitor
9.7
Performance dashboard
NinjaRMM
Redgate SQL Monitor
9.7
Intelligent alerting
NinjaRMM
Redgate SQL Monitor
9.0
Top SQL
NinjaRMM
Redgate SQL Monitor
10.0
Historical trend data
NinjaRMM
Redgate SQL Monitor
10.0
Virtualization support
NinjaRMM
Redgate SQL Monitor
10.0

Pros

NinjaRMM

  • Ninja team is always improving the product and listening to customers.
  • A lean agent installed on endpoints.
  • Ninja RMM offers a number of different add-ons at a reasonable price.
  • Provides insight into details of a PC or Mac.
  • Patch Management is very helpful in maintaining Windows and Software patches.
  • Software inventory and remote background un-installation is a life saver.
  • The dashboard is intuitive and easy to use.
  • Custom Alerts can be configured to monitor services or any problems that may be arising.
Anonymous | TrustRadius Reviewer

Redgate SQL Monitor

  • It will tell you if your server is under attack.
  • You can quickly see how your server is performing and which queries are taking the longest
  • I gives you the feeling that you are in control of your database, that you know what is going on for when they users ring up and tell you that the server is slow
Doug Thompson | TrustRadius Reviewer

Cons

NinjaRMM

  • While deploying an installer for extra software can be done through ninja, it is a little difficult. It has to be done as a scheduled action which is part of a policy. If I just need to install something on one endpoint, this is a difficult way to go about it.
Steve Radabaugh | TrustRadius Reviewer

Redgate SQL Monitor

  • Incremental releases can be buggy
  • Isn't the best for pinpointing performance issues
  • Web interface can be sluggish
Anonymous | TrustRadius Reviewer

Usability

NinjaRMM

NinjaRMM 8.0
Based on 2 answers
Ninja's interface is clean and simple. Overall usability from an interface perspective is good. Some items, policies and scripting for instance, are a bit cumbersome and it's really not clear how to implement with a best practice mind-site. Ninja RMM got the job done for us but as we pushed our needs more into automation and efficiency we felt it wasn't keeping up with our speed of growth. There is definitely usability in the product, and it will get the job done, but there are other RMM's out there that fit better in our business.
Steve Ricketts | TrustRadius Reviewer

Redgate SQL Monitor

Redgate SQL Monitor 7.0
Based on 1 answer
Access to metrics is simple but I like easy access to top SQL
Chris Taylor | TrustRadius Reviewer

Support Rating

NinjaRMM

NinjaRMM 9.4
Based on 6 answers
They respond within an hour always and the Dojo community is very busy. You can usually find your answer there first before creating a support ticket.
Anonymous | TrustRadius Reviewer

Redgate SQL Monitor

Redgate SQL Monitor 10.0
Based on 1 answer
Fast support responses from Redgate
Anonymous | TrustRadius Reviewer

Alternatives Considered

NinjaRMM

We felt that NinjaRMM gave us the best "bang for the buck" with the ability to remote control and included antivirus that was centrally managed and monitored on the cloud without needing any additional in house servers. NinjaRMM is very easy to use and the web interface is very fast and easy to get around.
Jon Quincy | TrustRadius Reviewer

Redgate SQL Monitor

Redgate SQL Monitor is a lot cheaper than SolarWinds Database Performance Analyzer. I prefer the SolarWinds' design and that it offers integration with other SolarWinds products we already use. SolarWinds supports more than SQL servers (Oracle, MySQL, Maria DB, IBM DB2) and the analysis seems to be much better. The Spiceworks SQL Server monitoring is a free tool and is ideal for monitoring small business SQL instances.
Anonymous | TrustRadius Reviewer

Return on Investment

NinjaRMM

  • NinjaRMM has provided an excellent ROI for our Architectural office. With a single tool that also includes an antivirus software called Vipre, all the devices including servers & workstations can be monitored and protected from attacks.
  • NinjaRMM includes a programmed called TeamViewer. With TeamViewer the IT staff can remotely access computers outside the office to troubleshoot problems encountered. As long as the remote computer has an internet access, our IT staff can see the computer as if they're sitting at that location. This saves so much time and reduce costs for our IT staff to have to travel to the location to fix the problem.
  • NinjaRMM offers a web portal interface to monitor all devices from a single location. This saves the IT staff time from having to go before each computer to review its health & operating system updates.
Paul Li | TrustRadius Reviewer

Redgate SQL Monitor

  • The quality of the product and give a negative investment impression, on the plus side when it does work it is a god send.
  • Day to day tasks as made simpler, and a feeling of security of realised. Just don't change anything.
Doug Thompson | TrustRadius Reviewer

Screenshots

Pricing Details

NinjaRMM

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Redgate SQL Monitor

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

NinjaRMM
8.1
Redgate SQL Monitor
9.4

Usability

NinjaRMM
8.0
Redgate SQL Monitor
7.0

Support Rating

NinjaRMM
9.4
Redgate SQL Monitor
10.0

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