18 Ratings
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Top Rated
505 Ratings
18 Ratings
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Score 8 out of 100

SolarWinds Server & Application Monitor

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Top Rated
505 Ratings
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Score 8.2 out of 100

Likelihood to Recommend

NinjaRMM

Ninja is an affordable, fairly straightforward RMM that I feel is a good fit for smaller implementations. As your client base grows and the diversity of client needs grow you can start to see some of the limitations that Ninja has. Ninja's cloud based implementation is stable but they have been a little slow on the updates promised. We used to work more closely with them but we continued to see feature creep on items that weren't really important to us. The items we felt were important kept getting pushed back in the time-line with really no end in sight. Ultimately this is what pushed us to move onto a different platform.
Steve Ricketts | TrustRadius Reviewer

SolarWinds Server & Application Monitor

SolarWinds Server & Application Monitor is well suited for the environment where we need to monitor infrastructure architecture and applications purchased from other vendors. It is not suitable to monitor the applications made by the organization itself as it doesn't give full stack trace and is unable to monitor business transactions.
Devbrath Pant | TrustRadius Reviewer

Feature Rating Comparison

Monitoring Tasks

NinjaRMM
8.3
SolarWinds Server & Application Monitor
Remote monitoring
NinjaRMM
9.6
SolarWinds Server & Application Monitor
Network device monitoring
NinjaRMM
5.2
SolarWinds Server & Application Monitor
Multiple Server Monitoring
NinjaRMM
8.9
SolarWinds Server & Application Monitor
Multi-device monitoring
NinjaRMM
8.5
SolarWinds Server & Application Monitor
Automated alerts and notifications
NinjaRMM
9.3
SolarWinds Server & Application Monitor

Management Tasks

NinjaRMM
8.0
SolarWinds Server & Application Monitor
Patch Management
NinjaRMM
7.3
SolarWinds Server & Application Monitor
Service configuration management
NinjaRMM
6.9
SolarWinds Server & Application Monitor
Software and hardware inventory
NinjaRMM
8.8
SolarWinds Server & Application Monitor
Policy-based automation
NinjaRMM
8.9
SolarWinds Server & Application Monitor

Reporting

NinjaRMM
6.2
SolarWinds Server & Application Monitor
Performance data reports
NinjaRMM
7.3
SolarWinds Server & Application Monitor
Customizable reporting
NinjaRMM
7.0
SolarWinds Server & Application Monitor
Data visualization
NinjaRMM
5.9
SolarWinds Server & Application Monitor
Risk analysis
NinjaRMM
4.6
SolarWinds Server & Application Monitor

Security

NinjaRMM
7.9
SolarWinds Server & Application Monitor
Data backup and recovery
NinjaRMM
6.8
SolarWinds Server & Application Monitor
Antivirus and malware management
NinjaRMM
8.1
SolarWinds Server & Application Monitor
Adinistraor access control
NinjaRMM
8.8
SolarWinds Server & Application Monitor

Application Performance Management

NinjaRMM
SolarWinds Server & Application Monitor
8.2
Application monitoring
NinjaRMM
SolarWinds Server & Application Monitor
8.7
Database monitoring
NinjaRMM
SolarWinds Server & Application Monitor
7.9
Threshold alerts
NinjaRMM
SolarWinds Server & Application Monitor
8.6
Predictive capabilities
NinjaRMM
SolarWinds Server & Application Monitor
7.8
Application performance management console
NinjaRMM
SolarWinds Server & Application Monitor
8.1
Collaboration tools
NinjaRMM
SolarWinds Server & Application Monitor
7.1
Out-of-the box templates to monitor applications
NinjaRMM
SolarWinds Server & Application Monitor
7.9
Application dependency mapping and thresholding
NinjaRMM
SolarWinds Server & Application Monitor
7.8
Virtualization monitoring
NinjaRMM
SolarWinds Server & Application Monitor
8.3
Server availability and performance monitoring
NinjaRMM
SolarWinds Server & Application Monitor
9.2
Server usage monitoring and capacity forecasting
NinjaRMM
SolarWinds Server & Application Monitor
8.5
IT Asset Discovery
NinjaRMM
SolarWinds Server & Application Monitor
8.4

Pros

NinjaRMM

  • Ninja team is always improving the product and listening to customers.
  • A lean agent installed on endpoints.
  • Ninja RMM offers a number of different add-ons at a reasonable price.
  • Provides insight into details of a PC or Mac.
  • Patch Management is very helpful in maintaining Windows and Software patches.
  • Software inventory and remote background un-installation is a life saver.
  • The dashboard is intuitive and easy to use.
  • Custom Alerts can be configured to monitor services or any problems that may be arising.
Anonymous | TrustRadius Reviewer

SolarWinds Server & Application Monitor

  • It integrates with MS Windows, so you can keep track of services, processes or nic utilization/bandwidth.
  • You can also view the history of a lot of the monitor you choose. It can be helpful to isolate an issue if it's happening at a regular interval.
  • Linux and non-Windows OSs are supported using SNMP and even an agent if want to take advantage of other Solarwinds features.
  • It plays nice with other software, so you won't have conflicts with monitoring. Always a plus if more than one team is looking at data on the host.
Fernando Villamil | TrustRadius Reviewer

Cons

NinjaRMM

  • While deploying an installer for extra software can be done through ninja, it is a little difficult. It has to be done as a scheduled action which is part of a policy. If I just need to install something on one endpoint, this is a difficult way to go about it.
Steve Radabaugh | TrustRadius Reviewer

SolarWinds Server & Application Monitor

  • I would much like to see the modules sold in categorically grouped bundles, such as a networking bundle which would include all modules relating to the network.
  • Would love to see an addition of an API or something like that to connect to VMware Vcenters.
  • Found that if you acknowledge alerts, it makes it very difficult to remediate them inside of the program.
John-John Reyes Figueroa | TrustRadius Reviewer

Likelihood to Renew

NinjaRMM

No score
No answers yet
No answers on this topic

SolarWinds Server & Application Monitor

SolarWinds Server & Application Monitor 8.8
Based on 10 answers
Easy to use and they keep expanding on its functionality. We also have a good relationship with them. Rarely have issues or need to contact support.
Ryhlen Schoeberl | TrustRadius Reviewer

Usability

NinjaRMM

NinjaRMM 8.0
Based on 2 answers
Ninja's interface is clean and simple. Overall usability from an interface perspective is good. Some items, policies and scripting for instance, are a bit cumbersome and it's really not clear how to implement with a best practice mind-site. Ninja RMM got the job done for us but as we pushed our needs more into automation and efficiency we felt it wasn't keeping up with our speed of growth. There is definitely usability in the product, and it will get the job done, but there are other RMM's out there that fit better in our business.
Steve Ricketts | TrustRadius Reviewer

SolarWinds Server & Application Monitor

SolarWinds Server & Application Monitor 8.9
Based on 14 answers
What makes this product great is that it is easy to setup and configure. Many products are very time consuming to get setup and implement. This leads to a delay in their use, and slow adoption. Because of the ease of use of Solarwinds we have gotten a lot of use out of it.
Ryan Andrus | TrustRadius Reviewer

Support Rating

NinjaRMM

NinjaRMM 9.4
Based on 6 answers
They respond within an hour always and the Dojo community is very busy. You can usually find your answer there first before creating a support ticket.
Anonymous | TrustRadius Reviewer

SolarWinds Server & Application Monitor

SolarWinds Server & Application Monitor 8.5
Based on 10 answers
We talk to a initial person and they may not be specialized in what we are trying to resolve. They then have to call back or have someone call back after that person is free from working on another issue with another customer.
Erron Walter | TrustRadius Reviewer

Alternatives Considered

NinjaRMM

We felt that NinjaRMM gave us the best "bang for the buck" with the ability to remote control and included antivirus that was centrally managed and monitored on the cloud without needing any additional in house servers. NinjaRMM is very easy to use and the web interface is very fast and easy to get around.
Jon Quincy | TrustRadius Reviewer

SolarWinds Server & Application Monitor

The tool does what it says, and gives you great insight into your environment. Out of all the SolarWinds products that I have used over the years, my top two are SolarWinds Server & Application Monitor and N-Able. Depending on your business needs, either will do the job, but it depends on your use case. For me, I like to work remote, be able to diagnose issues quickly, and fix issues from anywhere that I have an internet connection.
Daniel Stinson | TrustRadius Reviewer

Return on Investment

NinjaRMM

  • NinjaRMM has provided an excellent ROI for our Architectural office. With a single tool that also includes an antivirus software called Vipre, all the devices including servers & workstations can be monitored and protected from attacks.
  • NinjaRMM includes a programmed called TeamViewer. With TeamViewer the IT staff can remotely access computers outside the office to troubleshoot problems encountered. As long as the remote computer has an internet access, our IT staff can see the computer as if they're sitting at that location. This saves so much time and reduce costs for our IT staff to have to travel to the location to fix the problem.
  • NinjaRMM offers a web portal interface to monitor all devices from a single location. This saves the IT staff time from having to go before each computer to review its health & operating system updates.
Paul Li | TrustRadius Reviewer

SolarWinds Server & Application Monitor

  • One of the biggest areas of ROI is for our DBA, with the combination of SAM and DPA we have been able to streamline the maintenance and troubleshooting of applications. On several instances, it has taken us probably less than 5 minutes to tell supervisors where the issue lies when something is not working.
  • The second area that it helps is helping us see trends on our servers to know if we need to address specific areas of growth to ensure continued productivity and smooth operations.
  • Initially this was not part of our "initial" purchase with SolarWinds, however, now it is definitely one of the core SolarWinds modules that are used on a daily basis to assist in monitoring our network.
Nate Nettrouer | TrustRadius Reviewer

Screenshots

Pricing Details

NinjaRMM

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

SolarWinds Server & Application Monitor

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

NinjaRMM
7.6
SolarWinds Server & Application Monitor
8.5

Likelihood to Renew

NinjaRMM
SolarWinds Server & Application Monitor
8.8

Usability

NinjaRMM
8.0
SolarWinds Server & Application Monitor
8.9

Reliability and Availability

NinjaRMM
SolarWinds Server & Application Monitor
5.5

Performance

NinjaRMM
SolarWinds Server & Application Monitor
5.5

Support Rating

NinjaRMM
9.4
SolarWinds Server & Application Monitor
8.5

Implementation Rating

NinjaRMM
SolarWinds Server & Application Monitor
6.4

Scalability

NinjaRMM
SolarWinds Server & Application Monitor
7.3

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