What users are saying about
36 Ratings
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Based on 36 reviews and ratings
Nintex Process Platform
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Top Rated
357 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.7 out of 100
Based on 357 reviews and ratings
Feature Set Ratings
- Nintex Promapp® ranks higher in 1 feature set: Process Engine
- Nintex Process Platform ranks higher in 2 feature sets: Collaboration, Content Management Capabilties
- Nintex Promapp® and Nintex Process Platform are tied in 1 feature set: Reporting & Analytics
Reporting & Analytics

7.5
Nintex Promapp®
75%
7.5
Nintex Process Platform
75%
Nintex Promapp® ranks higher in 2/3 features
Nintex Promapp® ranks higher in 2/3 features
Dashboards

8.0
80%
10 Ratings
7.3
73%
117 Ratings
Standard reports

5.4
54%
11 Ratings
7.5
75%
122 Ratings
Custom reports

9.0
90%
1 Rating
7.6
76%
109 Ratings
Process Engine

8.0
Nintex Promapp®
80%
7.8
Nintex Process Platform
78%
Nintex Process Platform ranks higher in 5/8 features
Nintex Process Platform ranks higher in 5/8 features
Process designer

8.7
87%
10 Ratings
8.6
86%
164 Ratings
Business rules engine

6.0
60%
2 Ratings
7.9
79%
147 Ratings
SOA support

9.0
90%
1 Rating
7.5
75%
134 Ratings
Support for modeling languages

9.0
90%
3 Ratings
5.5
55%
5 Ratings
Form builder

8.1
81%
5 Ratings
8.6
86%
167 Ratings
Model execution

7.0
70%
1 Rating
8.1
81%
136 Ratings
Process simulation

N/A
0 Ratings
8.2
82%
12 Ratings
Process player

N/A
0 Ratings
8.0
80%
11 Ratings
Collaboration

5.0
Nintex Promapp®
50%
7.3
Nintex Process Platform
73%
Nintex Process Platform ranks higher in 1/1 features
Nintex Process Platform ranks higher in 1/1 features
Social collaboration tools

5.0
50%
5 Ratings
7.3
73%
8 Ratings
Content Management Capabilties

7.0
Nintex Promapp®
70%
7.3
Nintex Process Platform
73%
Nintex Process Platform ranks higher in 1/1 features
Nintex Process Platform ranks higher in 1/1 features
Content management

7.0
70%
6 Ratings
7.3
73%
11 Ratings
Attribute Ratings
- Nintex Promapp® is rated higher in 2 areas: Usability, Support Rating
- Nintex Promapp® and Nintex Process Platform are tied in 1 area: Likelihood to Recommend
Likelihood to Recommend

8.6
Nintex Promapp®
86%
12 Ratings
8.6
Nintex Process Platform
86%
204 Ratings
Likelihood to Renew

Nintex Promapp®
N/A
0 Ratings
7.7
Nintex Process Platform
77%
22 Ratings
Usability

9.0
Nintex Promapp®
90%
1 Rating
8.1
Nintex Process Platform
81%
13 Ratings
Availability

Nintex Promapp®
N/A
0 Ratings
8.8
Nintex Process Platform
88%
11 Ratings
Performance

Nintex Promapp®
N/A
0 Ratings
9.4
Nintex Process Platform
94%
7 Ratings
Support Rating

8.1
Nintex Promapp®
81%
6 Ratings
7.9
Nintex Process Platform
79%
24 Ratings
In-Person Training

Nintex Promapp®
N/A
0 Ratings
7.0
Nintex Process Platform
70%
1 Rating
Online Training

Nintex Promapp®
N/A
0 Ratings
8.9
Nintex Process Platform
89%
2 Ratings
Implementation Rating

Nintex Promapp®
N/A
0 Ratings
8.4
Nintex Process Platform
84%
17 Ratings
Product Scalability

Nintex Promapp®
N/A
0 Ratings
9.7
Nintex Process Platform
97%
3 Ratings
Likelihood to Recommend
Nintex Promapp®
Nintex Promapp is the best process management solution I have come across in a long time. It combines simplicity with useful features that helps an organisation to manage processes well. The integration to the broader Nintex suite (e.g. workflow management and RPA) also offers organisations with the ability to rapidly improve processes.
Managing Partner
Thrive PlusProfessional Training & Coaching, 1-10 employees
Nintex Process Platform
Nintex has been an essential workflow tool for our company for several years. The platform works well, the designer interface is very easy to use and is less clumsy than Flow or others we've reviewed. The account reps and sales teams are good. The two areas that hold back from a '10' would be their inability to resolve break-fix issues quickly and the inability to properly handle error-handling within a workflow. These two deficiencies prevent us from using NWC in a true customer-facing application and limit its use to back-office processes only.
Technology Services Director
Ategrity Specialty Insurance CompanyInsurance, 51-200 employees
Pros
Nintex Promapp®
- Promapp provides a clear understanding of end-to-end processes for business users to ensure buy-in and ongoing maintenance.
- Promapp allows users and SMEs to identify improvements and opportunities for automation to ensure that business operations can run as efficiently as possible.
- Nintex Workflows allow for automated back-end review processes to be undertaken with limited overhead of users needing to track where things are at at any given time.

Verified User
Consultant in Information Technology
Information Technology and Services Company, 1001-5000 employeesNintex Process Platform
- Process mapping and designing of models, which perfectly issues an outline for swift actions.
- Constant issuance of standard report, a formal way that improves the processes that enhance fruitful operations.
- Automation of several actions, more so those with routine requirements and daily commitments.
Digital Specialist
Frost BankBanking, 1001-5000 employees
Cons
Nintex Promapp®
- Perhaps starting price can be lowered with lesser processes.
- Available for on-premise options for some clients (though pricing can still be subscription model).
- Perhaps this is something that we are not aware but can the printing of the process be configurable for white labeling?

Verified User
C-Level Executive in Other
Information Technology & Services Company, 1-10 employeesNintex Process Platform
- Nintex Process Platform is an overwhelming platform for staff unfamiliar with IT, for this reason only the IT team is in charge of using this tool.
- Cloud costs can be very high.
- Better training for users unfamiliar with IT can go a long way toward expanding the use of Nintex Process Platform.
IT Network Support Technician
HD SupplyWholesale, 5001-10,000 employees
Pricing Details
Nintex Promapp®
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Starting Price
$950 per month
Nintex Promapp® Editions & Modules
Edition
Nintex Promapp Standard | $9501 |
---|---|
Nintex Promapp Enterprise | $1,3501 |
- per month
Additional Pricing Details
—Nintex Process Platform
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Starting Price
—Nintex Process Platform Editions & Modules
—
Additional Pricing Details
—Likelihood to Renew
Nintex Promapp®
No score
No answers yet
No answers on this topic
Nintex Process Platform
Nintex Process Platform 7.7
Based on 22 answers
We are currently investigating which collaboration platform best suits our needs. Chances are that we move to SharePoint Online and then we're going to also consider the microsoft power platform (power automate and power apps) to develop forms and workflows. Aspecially the pricing model for the cloud is currently a blocking factor to go for the Nintex solution in the Cloud.
IT application engineer
NikogroupElectrical/Electronic Manufacturing, 501-1000 employees
Usability
Nintex Promapp®
Nintex Promapp® 9.0
Based on 1 answer
It is designed to be used by people in the business without having any process modelling knowledge or experience. It is also constantly updated with improvements and new functionality. The interface is easy to understand and it has great reporting and alerting functionality.
Manager Technology Services
Toyota NZAutomotive, 201-500 employees
Nintex Process Platform
Nintex Process Platform 8.1
Based on 13 answers
Based on the on-prem experience with this tool, I believe that they have a lot of potential to help the online version catch up to where the on-prem left off. Nintex developed their online version and it is not as fully formed or capable compared to the on-prem version, and the licensing model scales back what we would have liked to be an expansion or at least continuous improvement of existing flows. It is also not near as user friendly specifically to non-developers and has an uncanny similarity to Microsoft Flow in the online instance. Consistent with my reviews of the tool - I believe they have some good approaches to design thinking that, if translated well from on-prem to online, could make this a clear winner again.
Staff Project Manager, Awesomizer, Fixer, Maker, Collaboration Enabler
Beckman Coulter, IncBiotechnology, 10,001+ employees
Reliability and Availability
Nintex Promapp®
No score
No answers yet
No answers on this topic
Nintex Process Platform
Nintex Process Platform 8.8
Based on 11 answers
The Nintex Process Platform has never crashed or had any availability issues during my usage. However there was an issue that was of my own making that caused a slowdown of the system. I had set up a process to run once a day and check for employees on a list that had certain parameters selected, and for some reason that I had to troubleshoot, the process instead ran constantly, which filled the cache quickly. I ended up having to dismantle that process so the system didn't crash.

Verified User
Supervisor in Customer Service
Insurance Company, 10,001+ employeesPerformance
Nintex Promapp®
No score
No answers yet
No answers on this topic
Nintex Process Platform
Nintex Process Platform 9.4
Based on 7 answers
Unlike any other process automation product out there. Not only is it a low-code, easy to use tool for building processes in environments like SharePoint or Salesforce, they have really started to expand their tool-set by offering tools to manage other things like process mapping, RPA, mobile,etc.
Manager
Microexcel IncHuman Resources, 201-500 employees
Support Rating
Nintex Promapp®
Nintex Promapp® 8.1
Based on 6 answers
Chat built into the product. Support team is willing to take end user questions also, which lowers the burden to support. There is also great training and help built into the product. There is also a customer success team that touches base semi-regularly.
Enterprise Improvement Manager
Heritage BankBanking, 501-1000 employees
Nintex Process Platform
Nintex Process Platform 7.9
Based on 24 answers
The Tier 1 support is horrible. It wasn't always this way. Previously their support was great, but lately when submitting support tickets they get lost, I have to ask for status updates and engage with the VP of support to get results.

Verified User
Analyst in Information Technology
1001-5000 employeesIn-Person Training
Nintex Promapp®
No score
No answers yet
No answers on this topic
Nintex Process Platform
Nintex Process Platform 7.0
Based on 1 answer
The trainer addressed the smallest queries in a friendly and timely manner;He walked us through all the necessary products we were using
Manager
Microexcel IncHuman Resources, 201-500 employees
Online Training
Nintex Promapp®
No score
No answers yet
No answers on this topic
Nintex Process Platform
Nintex Process Platform 8.9
Based on 2 answers
I used the Nintex training software, it was easy to watch and follow along. It didn't go too fast and was descriptive enough to understand what the steps needed were in order to produce efficient workflows and user friendly forms.
Sr. Web Developer
MWAInsurance, 201-500 employees
Implementation Rating
Nintex Promapp®
No score
No answers yet
No answers on this topic
Nintex Process Platform
Nintex Process Platform 8.4
Based on 17 answers
test runs for key persons to insure the system is set up prior to rolling out I think the platform is good, I think the roll out and the local implantations is where we are failing as a company in using Nintex
First Delivery Supervisor
ConocoPhillipsOil & Energy, 10,001+ employees
Alternatives Considered
Nintex Promapp®
Promapp was chosen by the business, principally for its convenience. While for specialized BPMN displaying and recreation iGrafx was extraordinary, it isn't receptive and at the time the permit demonstrate was not helpful for big business rollout.
Architectural Consultant
dormakabaBuilding Materials, 10,001+ employees
Nintex Process Platform
Unlike Kissflow, the Nintex Process Platform speeds up the course of advanced change quickly and effectively. It is not as automotive as the Nintex Process Platform. Nintex Process Platform has a responsive specialized help group that conveys delightful client service, in contrast to the contenders.

Verified User
General Manager in Other
Entertainment Company, 51-200 employeesScalability
Nintex Promapp®
No score
No answers yet
No answers on this topic
Nintex Process Platform
Nintex Process Platform 9.7
Based on 3 answers
The scalability is really bottlenecked by the imagination of the user. I was able to make processes for my own personal usage, making my daily tasks easier. I was also able to make processes that affected hundreds of employees, making large standardization and efficiency gains. So either way, the system is used the same way, and I was the limiting factor.

Verified User
Supervisor in Customer Service
Insurance Company, 10,001+ employeesReturn on Investment
Nintex Promapp®
- Promapp is a core component of our business management system and has been used extensively in our ERP evaluation and implementation project
- The Risk Management features allowed integration with the process management activities and removed the need to acquire a separate risk management tool.
- The tool is well accepted in the organisation and is the goto reference point for business processes.
Chief Financial Officer
Senex Energy LimitedOil & Energy, 51-200 employees
Nintex Process Platform
- Nintex has saved the department many hours of work by allowing us to use simple forms and workflows and taking us away from spreadsheets and outdated databases.
- Our audits used to take hours and our last audit took only 30 minutes, thanks to the tracking abilities we now have using Nintex forms.
- Once I learned the best practices for setting up the processes, I was able to create forms & workflows that other people could update going forward so changes happen easily as things occur. An administrator is not needed, after going live.
Sr Business Process Analyst
Garland Fire DepartmentPublic Safety, 201-500 employees