What users are saying about
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Top Rated
357 Ratings
36 Ratings
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Score 8.8 out of 100

Nintex Process Platform

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Top Rated
357 Ratings
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Score 8.7 out of 100

Feature Set Ratings

  • Nintex Promapp® ranks higher in 1 feature set: Process Engine
  • Nintex Process Platform ranks higher in 2 feature sets: Collaboration, Content Management Capabilties
  • Nintex Promapp® and Nintex Process Platform are tied in 1 feature set: Reporting & Analytics

Reporting & Analytics

7.5

Nintex Promapp®

75%
7.5

Nintex Process Platform

75%
Nintex Promapp® ranks higher in 2/3 features

Dashboards

8.0
80%
10 Ratings
7.3
73%
117 Ratings

Standard reports

5.4
54%
11 Ratings
7.5
75%
122 Ratings

Custom reports

9.0
90%
1 Rating
7.6
76%
109 Ratings

Process Engine

8.0

Nintex Promapp®

80%
7.8

Nintex Process Platform

78%
Nintex Process Platform ranks higher in 5/8 features

Process designer

8.7
87%
10 Ratings
8.6
86%
164 Ratings

Business rules engine

6.0
60%
2 Ratings
7.9
79%
147 Ratings

SOA support

9.0
90%
1 Rating
7.5
75%
134 Ratings

Support for modeling languages

9.0
90%
3 Ratings
5.5
55%
5 Ratings

Form builder

8.1
81%
5 Ratings
8.6
86%
167 Ratings

Model execution

7.0
70%
1 Rating
8.1
81%
136 Ratings

Process simulation

N/A
0 Ratings
8.2
82%
12 Ratings

Process player

N/A
0 Ratings
8.0
80%
11 Ratings

Collaboration

5.0

Nintex Promapp®

50%
7.3

Nintex Process Platform

73%
Nintex Process Platform ranks higher in 1/1 features

Social collaboration tools

5.0
50%
5 Ratings
7.3
73%
8 Ratings

Content Management Capabilties

7.0

Nintex Promapp®

70%
7.3

Nintex Process Platform

73%
Nintex Process Platform ranks higher in 1/1 features

Content management

7.0
70%
6 Ratings
7.3
73%
11 Ratings

Attribute Ratings

  • Nintex Promapp® is rated higher in 2 areas: Usability, Support Rating
  • Nintex Promapp® and Nintex Process Platform are tied in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.6

Nintex Promapp®

86%
12 Ratings
8.6

Nintex Process Platform

86%
204 Ratings

Likelihood to Renew

Nintex Promapp®

N/A
0 Ratings
7.7

Nintex Process Platform

77%
22 Ratings

Usability

9.0

Nintex Promapp®

90%
1 Rating
8.1

Nintex Process Platform

81%
13 Ratings

Availability

Nintex Promapp®

N/A
0 Ratings
8.8

Nintex Process Platform

88%
11 Ratings

Performance

Nintex Promapp®

N/A
0 Ratings
9.4

Nintex Process Platform

94%
7 Ratings

Support Rating

8.1

Nintex Promapp®

81%
6 Ratings
7.9

Nintex Process Platform

79%
24 Ratings

In-Person Training

Nintex Promapp®

N/A
0 Ratings
7.0

Nintex Process Platform

70%
1 Rating

Online Training

Nintex Promapp®

N/A
0 Ratings
8.9

Nintex Process Platform

89%
2 Ratings

Implementation Rating

Nintex Promapp®

N/A
0 Ratings
8.4

Nintex Process Platform

84%
17 Ratings

Product Scalability

Nintex Promapp®

N/A
0 Ratings
9.7

Nintex Process Platform

97%
3 Ratings

Likelihood to Recommend

Nintex Promapp®

Nintex Promapp is the best process management solution I have come across in a long time. It combines simplicity with useful features that helps an organisation to manage processes well. The integration to the broader Nintex suite (e.g. workflow management and RPA) also offers organisations with the ability to rapidly improve processes.
Ravi Fernando | TrustRadius Reviewer

Nintex Process Platform

Nintex has been an essential workflow tool for our company for several years. The platform works well, the designer interface is very easy to use and is less clumsy than Flow or others we've reviewed. The account reps and sales teams are good. The two areas that hold back from a '10' would be their inability to resolve break-fix issues quickly and the inability to properly handle error-handling within a workflow. These two deficiencies prevent us from using NWC in a true customer-facing application and limit its use to back-office processes only.
Ken Terrell | TrustRadius Reviewer

Pros

Nintex Promapp®

  • Promapp provides a clear understanding of end-to-end processes for business users to ensure buy-in and ongoing maintenance.
  • Promapp allows users and SMEs to identify improvements and opportunities for automation to ensure that business operations can run as efficiently as possible.
  • Nintex Workflows allow for automated back-end review processes to be undertaken with limited overhead of users needing to track where things are at at any given time.
Anonymous | TrustRadius Reviewer

Nintex Process Platform

  • Process mapping and designing of models, which perfectly issues an outline for swift actions.
  • Constant issuance of standard report, a formal way that improves the processes that enhance fruitful operations.
  • Automation of several actions, more so those with routine requirements and daily commitments.
Joel Elliot | TrustRadius Reviewer

Cons

Nintex Promapp®

  • Perhaps starting price can be lowered with lesser processes.
  • Available for on-premise options for some clients (though pricing can still be subscription model).
  • Perhaps this is something that we are not aware but can the printing of the process be configurable for white labeling?
Anonymous | TrustRadius Reviewer

Nintex Process Platform

  • Nintex Process Platform is an overwhelming platform for staff unfamiliar with IT, for this reason only the IT team is in charge of using this tool.
  • Cloud costs can be very high.
  • Better training for users unfamiliar with IT can go a long way toward expanding the use of Nintex Process Platform.
Rachael Clarinda Donald Wilson | TrustRadius Reviewer

Pricing Details

Nintex Promapp®

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

Starting Price

$950 per month

Nintex Promapp® Editions & Modules

Edition
Nintex Promapp Standard$9501
Nintex Promapp Enterprise$1,3501
  1. per month
Additional Pricing Details

Nintex Process Platform

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Starting Price

Nintex Process Platform Editions & Modules

Additional Pricing Details

Likelihood to Renew

Nintex Promapp®

No score
No answers yet
No answers on this topic

Nintex Process Platform

Nintex Process Platform 7.7
Based on 22 answers
We are currently investigating which collaboration platform best suits our needs. Chances are that we move to SharePoint Online and then we're going to also consider the microsoft power platform (power automate and power apps) to develop forms and workflows. Aspecially the pricing model for the cloud is currently a blocking factor to go for the Nintex solution in the Cloud.
Guy De Backer | TrustRadius Reviewer

Usability

Nintex Promapp®

Nintex Promapp® 9.0
Based on 1 answer
It is designed to be used by people in the business without having any process modelling knowledge or experience. It is also constantly updated with improvements and new functionality. The interface is easy to understand and it has great reporting and alerting functionality.
Steve McIlhatton | TrustRadius Reviewer

Nintex Process Platform

Nintex Process Platform 8.1
Based on 13 answers
Based on the on-prem experience with this tool, I believe that they have a lot of potential to help the online version catch up to where the on-prem left off. Nintex developed their online version and it is not as fully formed or capable compared to the on-prem version, and the licensing model scales back what we would have liked to be an expansion or at least continuous improvement of existing flows. It is also not near as user friendly specifically to non-developers and has an uncanny similarity to Microsoft Flow in the online instance. Consistent with my reviews of the tool - I believe they have some good approaches to design thinking that, if translated well from on-prem to online, could make this a clear winner again.
Chris Carpenter | TrustRadius Reviewer

Reliability and Availability

Nintex Promapp®

No score
No answers yet
No answers on this topic

Nintex Process Platform

Nintex Process Platform 8.8
Based on 11 answers
The Nintex Process Platform has never crashed or had any availability issues during my usage. However there was an issue that was of my own making that caused a slowdown of the system. I had set up a process to run once a day and check for employees on a list that had certain parameters selected, and for some reason that I had to troubleshoot, the process instead ran constantly, which filled the cache quickly. I ended up having to dismantle that process so the system didn't crash.
Anonymous | TrustRadius Reviewer

Performance

Nintex Promapp®

No score
No answers yet
No answers on this topic

Nintex Process Platform

Nintex Process Platform 9.4
Based on 7 answers
Unlike any other process automation product out there. Not only is it a low-code, easy to use tool for building processes in environments like SharePoint or Salesforce, they have really started to expand their tool-set by offering tools to manage other things like process mapping, RPA, mobile,etc.
Shivani Pandey | TrustRadius Reviewer

Support Rating

Nintex Promapp®

Nintex Promapp® 8.1
Based on 6 answers
Chat built into the product. Support team is willing to take end user questions also, which lowers the burden to support. There is also great training and help built into the product. There is also a customer success team that touches base semi-regularly.
David Johnston | TrustRadius Reviewer

Nintex Process Platform

Nintex Process Platform 7.9
Based on 24 answers
The Tier 1 support is horrible. It wasn't always this way. Previously their support was great, but lately when submitting support tickets they get lost, I have to ask for status updates and engage with the VP of support to get results.
Anonymous | TrustRadius Reviewer

In-Person Training

Nintex Promapp®

No score
No answers yet
No answers on this topic

Nintex Process Platform

Nintex Process Platform 7.0
Based on 1 answer
The trainer addressed the smallest queries in a friendly and timely manner;He walked us through all the necessary products we were using
Shivani Pandey | TrustRadius Reviewer

Online Training

Nintex Promapp®

No score
No answers yet
No answers on this topic

Nintex Process Platform

Nintex Process Platform 8.9
Based on 2 answers
I used the Nintex training software, it was easy to watch and follow along. It didn't go too fast and was descriptive enough to understand what the steps needed were in order to produce efficient workflows and user friendly forms.
Trish Ohland | TrustRadius Reviewer

Implementation Rating

Nintex Promapp®

No score
No answers yet
No answers on this topic

Nintex Process Platform

Nintex Process Platform 8.4
Based on 17 answers
test runs for key persons to insure the system is set up prior to rolling out I think the platform is good, I think the roll out and the local implantations is where we are failing as a company in using Nintex
Scooter D Nelson | TrustRadius Reviewer

Alternatives Considered

Nintex Promapp®

Promapp was chosen by the business, principally for its convenience. While for specialized BPMN displaying and recreation iGrafx was extraordinary, it isn't receptive and at the time the permit demonstrate was not helpful for big business rollout.
Ilia Tarasov | TrustRadius Reviewer

Nintex Process Platform

Unlike Kissflow, the Nintex Process Platform speeds up the course of advanced change quickly and effectively. It is not as automotive as the Nintex Process Platform. Nintex Process Platform has a responsive specialized help group that conveys delightful client service, in contrast to the contenders.
Anonymous | TrustRadius Reviewer

Scalability

Nintex Promapp®

No score
No answers yet
No answers on this topic

Nintex Process Platform

Nintex Process Platform 9.7
Based on 3 answers
The scalability is really bottlenecked by the imagination of the user. I was able to make processes for my own personal usage, making my daily tasks easier. I was also able to make processes that affected hundreds of employees, making large standardization and efficiency gains. So either way, the system is used the same way, and I was the limiting factor.
Anonymous | TrustRadius Reviewer

Return on Investment

Nintex Promapp®

  • Promapp is a core component of our business management system and has been used extensively in our ERP evaluation and implementation project
  • The Risk Management features allowed integration with the process management activities and removed the need to acquire a separate risk management tool.
  • The tool is well accepted in the organisation and is the goto reference point for business processes.
Graham Yerbury | TrustRadius Reviewer

Nintex Process Platform

  • Nintex has saved the department many hours of work by allowing us to use simple forms and workflows and taking us away from spreadsheets and outdated databases.
  • Our audits used to take hours and our last audit took only 30 minutes, thanks to the tracking abilities we now have using Nintex forms.
  • Once I learned the best practices for setting up the processes, I was able to create forms & workflows that other people could update going forward so changes happen easily as things occur. An administrator is not needed, after going live.
Debbie Watson | TrustRadius Reviewer

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