What users are saying about
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Top Rated
291 Ratings
28 Ratings
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Score 8.5 out of 100

Nintex Process Platform

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Top Rated
291 Ratings
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Score 8.2 out of 100

Likelihood to Recommend

Nintex Promapp®

Nintex Promapp is the best process management solution I have come across in a long time. It combines simplicity with useful features that helps an organisation to manage processes well. The integration to the broader Nintex suite (e.g. workflow management and RPA) also offers organisations with the ability to rapidly improve processes.
Ravi Fernando | TrustRadius Reviewer

Nintex Process Platform

It allows for [the] quick creation of forms to collect data/information.If you need to collect lots of data and do analysis it can be difficult as errors will happen and there is not debugger. However, the forms themselves can be very complicated and put together quickly as long as you step through them carefully.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Reporting & Analytics

Nintex Promapp®
7.5
Nintex Process Platform
6.9
Dashboards
Nintex Promapp®
7.9
Nintex Process Platform
6.8
Standard reports
Nintex Promapp®
5.6
Nintex Process Platform
7.0
Custom reports
Nintex Promapp®
9.0
Nintex Process Platform
7.0

Process Engine

Nintex Promapp®
7.9
Nintex Process Platform
7.3
Process designer
Nintex Promapp®
8.6
Nintex Process Platform
8.3
Business rules engine
Nintex Promapp®
6.3
Nintex Process Platform
7.5
SOA support
Nintex Promapp®
9.0
Nintex Process Platform
7.4
Support for modeling languages
Nintex Promapp®
8.8
Nintex Process Platform
5.5
Form builder
Nintex Promapp®
8.0
Nintex Process Platform
8.4
Model execution
Nintex Promapp®
7.0
Nintex Process Platform
7.7
Process simulation
Nintex Promapp®
Nintex Process Platform
6.9
Process player
Nintex Promapp®
Nintex Process Platform
6.6

Collaboration

Nintex Promapp®
5.1
Nintex Process Platform
8.7
Social collaboration tools
Nintex Promapp®
5.1
Nintex Process Platform
8.7

Content Management Capabilties

Nintex Promapp®
7.0
Nintex Process Platform
8.3
Content management
Nintex Promapp®
7.0
Nintex Process Platform
8.3

Pros

Nintex Promapp®

  • Promapp provides a clear understanding of end-to-end processes for business users to ensure buy-in and ongoing maintenance.
  • Promapp allows users and SMEs to identify improvements and opportunities for automation to ensure that business operations can run as efficiently as possible.
  • Nintex Workflows allow for automated back-end review processes to be undertaken with limited overhead of users needing to track where things are at at any given time.
Anonymous | TrustRadius Reviewer

Nintex Process Platform

  • Nintex Platform allows you to easily turn a SharePoint list into a dynamic and robust form that is attractive and end user friendly.
  • Nintex Platform is entirely web based and requires absolutely no additional software but is feature rich.
  • Nintex Platform has a large user community who will answer questions.
  • Nintex installs directly on top of SharePoint instead of requiring an additional server.
  • Nintex integrates with SharePoint seamlessly.
Randy Angelin | TrustRadius Reviewer

Cons

Nintex Promapp®

  • Perhaps starting price can be lowered with lesser processes.
  • Available for on-premise options for some clients (though pricing can still be subscription model).
  • Perhaps this is something that we are not aware but can the printing of the process be configurable for white labeling?
Anonymous | TrustRadius Reviewer

Nintex Process Platform

  • Confusion can occur between site collection and local site workflows, UDAs, and settings. Would be nice to have a clearer indication of where you need to go to make certain types of changes.
  • Licensing configuration for the product and management of its many services can be hard for some owners. Issues sometimes arise simply because one outlier Nintex service decided to stop working and it isn't completely obvious during troubleshooting.
  • Database logging for every workflow action (turned on by default) can quickly fill up limited space an organization may have. Ensure you have the proper infrastructure to handle the load.
  • Limits and confusions in how licensing works can lead to a lot of excess to get what you need. Would be nicer to have the older licensing options returned.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Nintex Promapp®

No score
No answers yet
No answers on this topic

Nintex Process Platform

Nintex Process Platform 7.9
Based on 21 answers
We are currently investigating which collaboration platform best suits our needs. Chances are that we move to SharePoint Online and then we're going to also consider the microsoft power platform (power automate and power apps) to develop forms and workflows.Aspecially the pricing model for the cloud is currently a blocking factor to go for the Nintex solution in the Cloud.
Guy De Backer | TrustRadius Reviewer

Usability

Nintex Promapp®

Nintex Promapp® 9.0
Based on 1 answer
It is designed to be used by people in the business without having any process modelling knowledge or experience. It is also constantly updated with improvements and new functionality. The interface is easy to understand and it has great reporting and alerting functionality.
Steve McIlhatton | TrustRadius Reviewer

Nintex Process Platform

Nintex Process Platform 8.2
Based on 13 answers
Based on the on-prem experience with this tool, I believe that they have a lot of potential to help the online version catch up to where the on-prem left off. Nintex developed their online version and it is not as fully formed or capable compared to the on-prem version, and the licensing model scales back what we would have liked to be an expansion or at least continuous improvement of existing flows. It is also not near as user friendly specifically to non-developers and has an uncanny similarity to Microsoft Flow in the online instance. Consistent with my reviews of the tool - I believe they have some good approaches to design thinking that, if translated well from on-prem to online, could make this a clear winner again.
Chris Carpenter | TrustRadius Reviewer

Reliability and Availability

Nintex Promapp®

No score
No answers yet
No answers on this topic

Nintex Process Platform

Nintex Process Platform 8.6
Based on 13 answers
The Nintex Process Platform has never crashed or had any availability issues during my usage. However there was an issue that was of my own making that caused a slowdown of the system. I had set up a process to run once a day and check for employees on a list that had certain parameters selected, and for some reason that I had to troubleshoot, the process instead ran constantly, which filled the cache quickly. I ended up having to dismantle that process so the system didn't crash.
Anonymous | TrustRadius Reviewer

Performance

Nintex Promapp®

No score
No answers yet
No answers on this topic

Nintex Process Platform

Nintex Process Platform 8.5
Based on 9 answers
Unlike any other process automation product out there. Not only is it a low-code, easy to use tool for building processes in environments like SharePoint or Salesforce, they have really started to expand their tool-set by offering tools to manage other things like process mapping, RPA, mobile,etc.
Shivani Pandey | TrustRadius Reviewer

Support Rating

Nintex Promapp®

Nintex Promapp® 8.1
Based on 6 answers
Chat built into the product. Support team is willing to take end user questions also, which lowers the burden to support. There is also great training and help built into the product. There is also a customer success team that touches base semi-regularly.
David Johnston | TrustRadius Reviewer

Nintex Process Platform

Nintex Process Platform 7.5
Based on 26 answers
The Tier 1 support is horrible. It wasn't always this way. Previously their support was great, but lately when submitting support tickets they get lost, I have to ask for status updates and engage with the VP of support to get results.
Anonymous | TrustRadius Reviewer

In-Person Training

Nintex Promapp®

No score
No answers yet
No answers on this topic

Nintex Process Platform

Nintex Process Platform 7.0
Based on 1 answer
The trainer addressed the smallest queries in a friendly and timely manner;He walked us through all the necessary products we were using
Shivani Pandey | TrustRadius Reviewer

Online Training

Nintex Promapp®

No score
No answers yet
No answers on this topic

Nintex Process Platform

Nintex Process Platform 9.0
Based on 3 answers
I used the Nintex training software, it was easy to watch and follow along. It didn't go too fast and was descriptive enough to understand what the steps needed were in order to produce efficient workflows and user friendly forms.
Trish Ohland | TrustRadius Reviewer

Implementation Rating

Nintex Promapp®

No score
No answers yet
No answers on this topic

Nintex Process Platform

Nintex Process Platform 8.0
Based on 19 answers
test runs for key persons to insure the system is set up prior to rolling out I think the platform is good, I think the roll out and the local implantations is where we are failing as a company in using Nintex
Scooter D Nelson | TrustRadius Reviewer

Alternatives Considered

Nintex Promapp®

Promapp was chosen by the business, principally for its convenience. While for specialized BPMN displaying and recreation iGrafx was extraordinary, it isn't receptive and at the time the permit demonstrate was not helpful for big business rollout.
Ilia Tarasov | TrustRadius Reviewer

Nintex Process Platform

Microsoft's SharePoint 2013 workflow has a number of shortcomings that Nintex Workflow just deals with effortlessly. The Nintex tools seem to be built by people who understand how [to] process stuff is done properly, whereas the MS tools are comprehensive but seem to be written by & for programmers. For 365, PowerApps seem to be taking over the world, and not having PowerApps on your CV is a problem.
Simon Ansell | TrustRadius Reviewer

Scalability

Nintex Promapp®

No score
No answers yet
No answers on this topic

Nintex Process Platform

Nintex Process Platform 9.1
Based on 4 answers
This product works well as you scale business processes but there is a point where things become too complex. Administratively it scales fine, number of users is no problem, and since Nintex relies on the build in SharePoint workflow manager, it falls under the same scalability perimeters. Business Process complexity is the limiter for scalability within Nintex.
Matthew Greene | TrustRadius Reviewer

Return on Investment

Nintex Promapp®

  • Promapp is a core component of our business management system and has been used extensively in our ERP evaluation and implementation project
  • The Risk Management features allowed integration with the process management activities and removed the need to acquire a separate risk management tool.
  • The tool is well accepted in the organisation and is the goto reference point for business processes.
Graham Yerbury | TrustRadius Reviewer

Nintex Process Platform

  • With our diverse organization, being able to establish consistency is key and we can do this by creating a standardized form, process, and workflow with automation. So the process is easier and all of our people are doing it the same way. That is a game changer.
  • The licensing is a little hard to follow and can make the product unaffordable.
  • The approach of Nintex hosting the solution makes Nintex design their product for maximum usage. They have to make sure they can have their product embedded in a number of different systems; so, they use industry standard protocols and development.
Matt Varney | TrustRadius Reviewer

Screenshots

Pricing Details

Nintex Promapp®

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

Nintex Promapp® Editions & Modules

Edition
Nintex Promapp Standard$9501
Nintex Promapp Enterprise$1,3501
  1. per month
Additional Pricing Details

Nintex Process Platform

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Nintex Process Platform Editions & Modules

Edition
Nintex Workflow Standard$875.001
Nintex Workflow Enterprise (includes RPA)$1,375.001
  1. per month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Nintex Promapp®
8.5
Nintex Process Platform
8.2

Likelihood to Renew

Nintex Promapp®
Nintex Process Platform
7.9

Usability

Nintex Promapp®
9.0
Nintex Process Platform
8.2

Reliability and Availability

Nintex Promapp®
Nintex Process Platform
8.6

Performance

Nintex Promapp®
Nintex Process Platform
8.5

Support Rating

Nintex Promapp®
8.1
Nintex Process Platform
7.5

In-Person Training

Nintex Promapp®
Nintex Process Platform
7.0

Online Training

Nintex Promapp®
Nintex Process Platform
9.0

Implementation Rating

Nintex Promapp®
Nintex Process Platform
8.0

Scalability

Nintex Promapp®
Nintex Process Platform
9.1

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