Nintex Promapp® vs OpenText MBPM

• Promapp provides a clear understanding of end-to-end processes for business users to ensure buy-in and ongoing maintenance.
• Promapp allows users and SMEs to identify improvements and opportunities for automation to ensure that business operations can run as efficiently as possible.
• Nintex Workflows allow for automated back-end review processes to be undertaken with limited overhead of users needing to track where things are at at any given time.

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• Complex routing of tasks based on calculated criteria
• Linking between tasks and accessing relevant information
• Organising, scheduling and prioritising
• Different views for different people

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• Perhaps starting price can be lowered with lesser processes.
• Available for on-premise options for some clients (though pricing can still be subscription model).
• Perhaps this is something that we are not aware but can the printing of the process be configurable for white labeling?

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• The Metastorm process engine is based on an older version of .NET. Updating to a newer version would resolve several known issues with .NET email functionality.
• Metastorm builds web pages at run time. While the UI presented to the end user is fine, the Document Object Model is convoluted and subject to change with new releases. Providing a more simplified DOM or at very least a custom function to replace document.getElementById() would make client-side scripting a much more powerful tool.
• One function that I've seen Metastorm competitors do well, is email wizards. Having a WYSIWYG email editor would be really nice.

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• Promapp is a core component of our business management system and has been used extensively in our ERP evaluation and implementation project
• The Risk Management features allowed integration with the process management activities and removed the need to acquire a separate risk management tool.
• The tool is well accepted in the organisation and is the goto reference point for business processes.

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• The development of the ticketing system has enabled us to greatly improve customer relationships
• The scheduling and allocation of the tasks has reduced both the number of open tickets and the turnaround time to resolution
• Management information from the system has improved decision making

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