What users are saying about
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Top Rated
278 Ratings

Nintex Process Platform

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Top Rated
278 Ratings
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Score 8.2 out of 100
24 Ratings
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Score 9 out of 100

Likelihood to Recommend

Nintex Process Platform

Nintex [Process Platform] is useful for collaboration scenarios, like approval process and integrations. The interface to build workflows is very intuitive and easy to use. It's best used for time consumption tasks and non critical processesDon't use Nintex for transactional scenarios. It does not work in real time and it[s difficult to trace errors.
Marcelo Erthal | TrustRadius Reviewer

Nintex Promapp®

Well suited - for most clients whose processes are not well documented, especially when they are embarking on a workflow implementation, or going for ISO certifications.Not well suited - for clients opposite to the above or those that needed on-premise due to need for confidentiality.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Reporting & Analytics

Nintex Process Platform
6.7
Nintex Promapp®
7.8
Dashboards
Nintex Process Platform
6.6
Nintex Promapp®
7.4
Standard reports
Nintex Process Platform
6.8
Nintex Promapp®
8.2
Custom reports
Nintex Process Platform
6.7
Nintex Promapp®

Process Engine

Nintex Process Platform
7.2
Nintex Promapp®
6.5
Process designer
Nintex Process Platform
8.2
Nintex Promapp®
7.6
Process simulation
Nintex Process Platform
6.9
Nintex Promapp®
Business rules engine
Nintex Process Platform
7.4
Nintex Promapp®
7.3
SOA support
Nintex Process Platform
7.3
Nintex Promapp®
Process player
Nintex Process Platform
6.6
Nintex Promapp®
Support for modeling languages
Nintex Process Platform
5.5
Nintex Promapp®
4.0
Form builder
Nintex Process Platform
8.2
Nintex Promapp®
7.2
Model execution
Nintex Process Platform
7.6
Nintex Promapp®

Collaboration

Nintex Process Platform
8.7
Nintex Promapp®
6.6
Social collaboration tools
Nintex Process Platform
8.7
Nintex Promapp®
6.6

Content Management Capabilties

Nintex Process Platform
8.3
Nintex Promapp®
7.1
Content management
Nintex Process Platform
8.3
Nintex Promapp®
7.1

Pros

Nintex Process Platform

  • Branching logic in forms - This allows for a single form to cover related processes depending on choices made in the form.
  • Seamless integration with Office 365, allowing us to drive actions in the workflow based on item changes in SharePoint Online
  • The fact that it uses a separate service to offload the processing power instead of having to provide it as part of our organization.
Matt Varney | TrustRadius Reviewer

Nintex Promapp®

  • Promapp provides a clear understanding of end-to-end processes for business users to ensure buy-in and ongoing maintenance.
  • Promapp allows users and SMEs to identify improvements and opportunities for automation to ensure that business operations can run as efficiently as possible.
  • Nintex Workflows allow for automated back-end review processes to be undertaken with limited overhead of users needing to track where things are at at any given time.
Anonymous | TrustRadius Reviewer

Cons

Nintex Process Platform

  • Updating Nintex to fix bugs in a production environment can be challenging at times and requires thorough testing in a QA environment first as it doesn't always go smooth.
  • Separating Nintex content databases and moving site collections with large workflows can be a daunting task.
  • Nintex workflow timer jobs can use a lot of server resources at times and application server load balancing should be implemented instead of running on a single server.
Mark Russell | TrustRadius Reviewer

Nintex Promapp®

  • It very well may be marginally dubious to look for data on the off chance that you don't have the foggiest idea about the correct wording for things (which I shockingly don't yet as I am just new to the position)
  • Mysteriously, some problems that we thought we closed the door on have come up again, so we've needed to return to what we've already finished
  • Can't view or add revision to old activities/sign offs.
Ilia Tarasov | TrustRadius Reviewer

Likelihood to Renew

Nintex Process Platform

Nintex Process Platform 7.8
Based on 20 answers
We are currently investigating which collaboration platform best suits our needs. Chances are that we move to SharePoint Online and then we're going to also consider the microsoft power platform (power automate and power apps) to develop forms and workflows.Aspecially the pricing model for the cloud is currently a blocking factor to go for the Nintex solution in the Cloud.
Guy De Backer | TrustRadius Reviewer

Nintex Promapp®

No score
No answers yet
No answers on this topic

Usability

Nintex Process Platform

Nintex Process Platform 8.1
Based on 13 answers
Based on the on-prem experience with this tool, I believe that they have a lot of potential to help the online version catch up to where the on-prem left off. Nintex developed their online version and it is not as fully formed or capable compared to the on-prem version, and the licensing model scales back what we would have liked to be an expansion or at least continuous improvement of existing flows. It is also not near as user friendly specifically to non-developers and has an uncanny similarity to Microsoft Flow in the online instance. Consistent with my reviews of the tool - I believe they have some good approaches to design thinking that, if translated well from on-prem to online, could make this a clear winner again.
Chris Carpenter | TrustRadius Reviewer

Nintex Promapp®

Nintex Promapp® 9.0
Based on 1 answer
It is designed to be used by people in the business without having any process modelling knowledge or experience. It is also constantly updated with improvements and new functionality. The interface is easy to understand and it has great reporting and alerting functionality.
Steve McIlhatton | TrustRadius Reviewer

Reliability and Availability

Nintex Process Platform

Nintex Process Platform 8.6
Based on 13 answers
The Nintex Process Platform has never crashed or had any availability issues during my usage. However there was an issue that was of my own making that caused a slowdown of the system. I had set up a process to run once a day and check for employees on a list that had certain parameters selected, and for some reason that I had to troubleshoot, the process instead ran constantly, which filled the cache quickly. I ended up having to dismantle that process so the system didn't crash.
Anonymous | TrustRadius Reviewer

Nintex Promapp®

No score
No answers yet
No answers on this topic

Performance

Nintex Process Platform

Nintex Process Platform 8.4
Based on 9 answers
Unlike any other process automation product out there. Not only is it a low-code, easy to use tool for building processes in environments like SharePoint or Salesforce, they have really started to expand their tool-set by offering tools to manage other things like process mapping, RPA, mobile,etc.
Shivani Pandey | TrustRadius Reviewer

Nintex Promapp®

No score
No answers yet
No answers on this topic

Support Rating

Nintex Process Platform

Nintex Process Platform 7.3
Based on 26 answers
The Tier 1 support is horrible. It wasn't always this way. Previously their support was great, but lately when submitting support tickets they get lost, I have to ask for status updates and engage with the VP of support to get results.
Anonymous | TrustRadius Reviewer

Nintex Promapp®

Nintex Promapp® 8.1
Based on 6 answers
Chat built into the product. Support team is willing to take end user questions also, which lowers the burden to support. There is also great training and help built into the product. There is also a customer success team that touches base semi-regularly.
David Johnston | TrustRadius Reviewer

In-Person Training

Nintex Process Platform

Nintex Process Platform 7.0
Based on 1 answer
The trainer addressed the smallest queries in a friendly and timely manner;He walked us through all the necessary products we were using
Shivani Pandey | TrustRadius Reviewer

Nintex Promapp®

No score
No answers yet
No answers on this topic

Online Training

Nintex Process Platform

Nintex Process Platform 9.0
Based on 3 answers
I used the Nintex training software, it was easy to watch and follow along. It didn't go too fast and was descriptive enough to understand what the steps needed were in order to produce efficient workflows and user friendly forms.
Trish Ohland | TrustRadius Reviewer

Nintex Promapp®

No score
No answers yet
No answers on this topic

Implementation Rating

Nintex Process Platform

Nintex Process Platform 7.6
Based on 19 answers
test runs for key persons to insure the system is set up prior to rolling out I think the platform is good, I think the roll out and the local implantations is where we are failing as a company in using Nintex
Scooter D Nelson | TrustRadius Reviewer

Nintex Promapp®

No score
No answers yet
No answers on this topic

Alternatives Considered

Nintex Process Platform

DocuSign doesnt allow us multiple output methods for content and also updating the content is a bit more challenging it seems. Nintex has been easier, better priced and makes it a more compelling app platform with its setting up with salesforce. Logic and approval also is a great addition which docgen provides.
Nitin Maheshwari | TrustRadius Reviewer

Nintex Promapp®

Promapp is supported by a process documentation and management methodology while Visio is a free flow tools for documentation without any guiding principles on best practice. Visio also lacks the integrated sharing functionality.
Graham Yerbury | TrustRadius Reviewer

Scalability

Nintex Process Platform

Nintex Process Platform 9.0
Based on 4 answers
This product works well as you scale business processes but there is a point where things become too complex. Administratively it scales fine, number of users is no problem, and since Nintex relies on the build in SharePoint workflow manager, it falls under the same scalability perimeters. Business Process complexity is the limiter for scalability within Nintex.
Matthew Greene | TrustRadius Reviewer

Nintex Promapp®

No score
No answers yet
No answers on this topic

Return on Investment

Nintex Process Platform

  • It is very difficult to estimate the ROI in our case because we are automating processes, not for saving time or money, but for ensuring the repetitive reporting of the activity.
  • In any case, comparing the Nintex cost and performance, I think Nintex is not an expensive solution.
  • Anyway, talking about the new industry 4.0, the digitalization of processes is the starting point if you don't want to lose the boat.
Francisco Falomir | TrustRadius Reviewer

Nintex Promapp®

  • Support is transforming the way of working in our company.
  • From only an end user experience it is hard to say.
Małgorzata Nitecka-Kubicka | TrustRadius Reviewer

Screenshots

Pricing Details

Nintex Process Platform

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Nintex Promapp®

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

Rating Summary

Likelihood to Recommend

Nintex Process Platform
8.1
Nintex Promapp®
9.9

Likelihood to Renew

Nintex Process Platform
7.8
Nintex Promapp®

Usability

Nintex Process Platform
8.1
Nintex Promapp®
9.0

Reliability and Availability

Nintex Process Platform
8.6
Nintex Promapp®

Performance

Nintex Process Platform
8.4
Nintex Promapp®

Support Rating

Nintex Process Platform
7.3
Nintex Promapp®
8.1

In-Person Training

Nintex Process Platform
7.0
Nintex Promapp®

Online Training

Nintex Process Platform
9.0
Nintex Promapp®

Implementation Rating

Nintex Process Platform
7.6
Nintex Promapp®

Scalability

Nintex Process Platform
9.0
Nintex Promapp®

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