What users are saying about
Nintex Process Platform
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Top Rated
361 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.7 out of 100
Based on 361 reviews and ratings
18 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.5 out of 100
Based on 18 reviews and ratings
Feature Set Ratings
Reporting & Analytics
7.4
Nintex Process Platform
74%
ServiceNow App Engine
Feature Set Not Supported
N/A
Nintex Process Platform ranks higher in 3/3 features
Nintex Process Platform ranks higher in 3/3 features
Dashboards
7.4
74%
118 Ratings
N/A
0 Ratings
Standard reports
7.5
75%
123 Ratings
N/A
0 Ratings
Custom reports
7.5
75%
110 Ratings
N/A
0 Ratings
Process Engine
7.6
Nintex Process Platform
76%
ServiceNow App Engine
Feature Set Not Supported
N/A
Nintex Process Platform ranks higher in 8/8 features
Nintex Process Platform ranks higher in 8/8 features
Process designer
8.7
87%
165 Ratings
N/A
0 Ratings
Process simulation
5.0
50%
12 Ratings
N/A
0 Ratings
Business rules engine
8.0
80%
148 Ratings
N/A
0 Ratings
SOA support
7.6
76%
135 Ratings
N/A
0 Ratings
Process player
8.5
85%
12 Ratings
N/A
0 Ratings
Support for modeling languages
6.0
60%
5 Ratings
N/A
0 Ratings
Form builder
8.7
87%
168 Ratings
N/A
0 Ratings
Model execution
8.2
82%
137 Ratings
N/A
0 Ratings
Collaboration
9.0
Nintex Process Platform
90%
ServiceNow App Engine
Feature Set Not Supported
N/A
Nintex Process Platform ranks higher in 1/1 features
Nintex Process Platform ranks higher in 1/1 features
Social collaboration tools
9.0
90%
8 Ratings
N/A
0 Ratings
Content Management Capabilties
10.0
Nintex Process Platform
100%
ServiceNow App Engine
Feature Set Not Supported
N/A
Nintex Process Platform ranks higher in 1/1 features
Nintex Process Platform ranks higher in 1/1 features
Content management
10.0
100%
11 Ratings
N/A
0 Ratings
Low-Code Development
Nintex Process Platform
Feature Set Not Supported
N/A
8.7
ServiceNow App Engine
87%
ServiceNow App Engine ranks higher in 6/6 features
ServiceNow App Engine ranks higher in 6/6 features
Visual Modeling
N/A
0 Ratings
8.7
87%
3 Ratings
Drag-and-drop Interfaces
N/A
0 Ratings
9.3
93%
3 Ratings
Platform Security
N/A
0 Ratings
8.7
87%
3 Ratings
Platform User Management
N/A
0 Ratings
8.3
83%
3 Ratings
Reusability
N/A
0 Ratings
8.3
83%
3 Ratings
Platform Scalability
N/A
0 Ratings
8.7
87%
3 Ratings
Attribute Ratings
- Nintex Process Platform and ServiceNow App Engine are tied in 1 area: Likelihood to Recommend
Likelihood to Recommend
8.7
Nintex Process Platform
87%
205 Ratings
8.7
ServiceNow App Engine
87%
4 Ratings
Likelihood to Renew
7.7
Nintex Process Platform
77%
22 Ratings
ServiceNow App Engine
N/A
0 Ratings
Usability
8.1
Nintex Process Platform
81%
13 Ratings
ServiceNow App Engine
N/A
0 Ratings
Availability
8.8
Nintex Process Platform
88%
11 Ratings
ServiceNow App Engine
N/A
0 Ratings
Performance
9.4
Nintex Process Platform
94%
7 Ratings
ServiceNow App Engine
N/A
0 Ratings
Support Rating
9.0
Nintex Process Platform
90%
25 Ratings
ServiceNow App Engine
N/A
0 Ratings
In-Person Training
7.0
Nintex Process Platform
70%
1 Rating
ServiceNow App Engine
N/A
0 Ratings
Online Training
8.9
Nintex Process Platform
89%
2 Ratings
ServiceNow App Engine
N/A
0 Ratings
Implementation Rating
8.4
Nintex Process Platform
84%
17 Ratings
ServiceNow App Engine
N/A
0 Ratings
Product Scalability
9.7
Nintex Process Platform
97%
3 Ratings
ServiceNow App Engine
N/A
0 Ratings
Likelihood to Recommend
Nintex Process Platform
If you have any process that you do routinely that follow the same basic steps, you can and should use Nintex Process Platform. It really helps you flush out processes, even ones you have had for years. Doing this allows you to streamline those processes and free your time up. It can save your Inbox as well by allowing direct communication to clients or co-workers, without the back and forth or repeats of the same email.
Senior Information Technology Security Analyst
UVA HealthHospital & Health Care, 10,001+ employees
ServiceNow App Engine
The best and most stable project management software allows project members to work together and collaborate through documents which is accessible from any place through Cloud services. ServiceNow App Engine provides easy features and setting of the interface security and tools adjustment are excellent as well as the reports which the platform offers.
Quality Engineer
IressComputer Software, 1001-5000 employees
Pros
Nintex Process Platform
- Process mapping and designing of models, which perfectly issues an outline for swift actions.
- Constant issuance of standard report, a formal way that improves the processes that enhance fruitful operations.
- Automation of several actions, more so those with routine requirements and daily commitments.
Digital Specialist
Frost BankBanking, 1001-5000 employees
ServiceNow App Engine
- Raising request to the client side .
- Maintaining record of work flows.
- Connecting with other groups in a project.

Verified User
Analyst in Information Technology
Information Technology & Services Company, 10,001+ employeesCons
Nintex Process Platform
- Difficult to fix flows that are in process (such as re-assigning a task for someone that is OOO or has left the company).
- Nintex support team does not have resolution SLAs (only acknowledgment SLAs). Occasionally this has led to key issues taking weeks to resolve.
- The number of integrations available is impressive, however, sometimes key methods are not available within an integration. This has been improving significantly in the past 2 years as the platform has matured.
Technology Services Director
Ategrity Specialty Insurance CompanyInsurance, 51-200 employees
ServiceNow App Engine
- Sometimes attachments do not get linked with the tickets
- Sometimes updating ticket state causes an issue
- Requires stable internet connection to work smoothly
Procurement Specialist
SoftwareONEInformation Technology & Services, 5001-10,000 employees
Pricing Details
Nintex Process Platform
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Starting Price
$910 per month
Nintex Process Platform Editions & Modules
Edition
Nintex Promapp® Standard | $9551 |
---|---|
Nintex Promapp® Enterprise | $1,4051 |
Nintex Workflow Standard | $9101 |
Nintex Workflow Enterprise (Includes RPA) | $1,4001 |
Nintex RPA Standard | $902 |
Nintex RPA Enterprise (Includes Workflow) | $1403 |
Nintex AssureSign® | $24 |
Nintex Drawloop DocGen® | $205 |
K2 Software | $2,0006 |
- per month
- per month per user
- per month per Workflow/Botflow
- per envelope
- per month per user
- per month
Additional Pricing Details
—ServiceNow App Engine
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—ServiceNow App Engine Editions & Modules
—
Additional Pricing Details
—Likelihood to Renew
Nintex Process Platform
Nintex Process Platform 7.7
Based on 22 answers
We are currently investigating which collaboration platform best suits our needs. Chances are that we move to SharePoint Online and then we're going to also consider the microsoft power platform (power automate and power apps) to develop forms and workflows. Aspecially the pricing model for the cloud is currently a blocking factor to go for the Nintex solution in the Cloud.
IT application engineer
NikogroupElectrical/Electronic Manufacturing, 501-1000 employees
ServiceNow App Engine
No score
No answers yet
No answers on this topic
Usability
Nintex Process Platform
Nintex Process Platform 8.1
Based on 13 answers
Based on the on-prem experience with this tool, I believe that they have a lot of potential to help the online version catch up to where the on-prem left off. Nintex developed their online version and it is not as fully formed or capable compared to the on-prem version, and the licensing model scales back what we would have liked to be an expansion or at least continuous improvement of existing flows. It is also not near as user friendly specifically to non-developers and has an uncanny similarity to Microsoft Flow in the online instance. Consistent with my reviews of the tool - I believe they have some good approaches to design thinking that, if translated well from on-prem to online, could make this a clear winner again.
Staff Project Manager, Awesomizer, Fixer, Maker, Collaboration Enabler
Beckman Coulter, IncBiotechnology, 10,001+ employees
ServiceNow App Engine
No score
No answers yet
No answers on this topic
Reliability and Availability
Nintex Process Platform
Nintex Process Platform 8.8
Based on 11 answers
The Nintex Process Platform has never crashed or had any availability issues during my usage. However there was an issue that was of my own making that caused a slowdown of the system. I had set up a process to run once a day and check for employees on a list that had certain parameters selected, and for some reason that I had to troubleshoot, the process instead ran constantly, which filled the cache quickly. I ended up having to dismantle that process so the system didn't crash.

Verified User
Supervisor in Customer Service
Insurance Company, 10,001+ employeesServiceNow App Engine
No score
No answers yet
No answers on this topic
Performance
Nintex Process Platform
Nintex Process Platform 9.4
Based on 7 answers
Unlike any other process automation product out there. Not only is it a low-code, easy to use tool for building processes in environments like SharePoint or Salesforce, they have really started to expand their tool-set by offering tools to manage other things like process mapping, RPA, mobile,etc.
Manager
Microexcel IncHuman Resources, 201-500 employees
ServiceNow App Engine
No score
No answers yet
No answers on this topic
Support Rating
Nintex Process Platform
Nintex Process Platform 9.0
Based on 25 answers
The Tier 1 support is horrible. It wasn't always this way. Previously their support was great, but lately when submitting support tickets they get lost, I have to ask for status updates and engage with the VP of support to get results.

Verified User
Analyst in Information Technology
1001-5000 employeesServiceNow App Engine
No score
No answers yet
No answers on this topic
In-Person Training
Nintex Process Platform
Nintex Process Platform 7.0
Based on 1 answer
The trainer addressed the smallest queries in a friendly and timely manner;He walked us through all the necessary products we were using
Manager
Microexcel IncHuman Resources, 201-500 employees
ServiceNow App Engine
No score
No answers yet
No answers on this topic
Online Training
Nintex Process Platform
Nintex Process Platform 8.9
Based on 2 answers
I used the Nintex training software, it was easy to watch and follow along. It didn't go too fast and was descriptive enough to understand what the steps needed were in order to produce efficient workflows and user friendly forms.
Sr. Web Developer
MWAInsurance, 201-500 employees
ServiceNow App Engine
No score
No answers yet
No answers on this topic
Implementation Rating
Nintex Process Platform
Nintex Process Platform 8.4
Based on 17 answers
test runs for key persons to insure the system is set up prior to rolling out I think the platform is good, I think the roll out and the local implantations is where we are failing as a company in using Nintex
First Delivery Supervisor
ConocoPhillipsOil & Energy, 10,001+ employees
ServiceNow App Engine
No score
No answers yet
No answers on this topic
Alternatives Considered
Nintex Process Platform
Unlike Kissflow, the Nintex Process Platform speeds up the course of advanced change quickly and effectively. It is not as automotive as the Nintex Process Platform. Nintex Process Platform has a responsive specialized help group that conveys delightful client service, in contrast to the contenders.

Verified User
General Manager in Other
Entertainment Company, 51-200 employeesServiceNow App Engine
ServiceNow App Engine is an excellent management platform that is very easy to navigate around its clean and straightforward interface and its ability to manage multiple project workflows is excellent and very valuable reports which are easily generated using ServiceNow App Engine capabilities even on scheduling and project budgeting the solution is excellent.
Quality Engineer
IressComputer Software, 1001-5000 employees
Scalability
Nintex Process Platform
Nintex Process Platform 9.7
Based on 3 answers
The scalability is really bottlenecked by the imagination of the user. I was able to make processes for my own personal usage, making my daily tasks easier. I was also able to make processes that affected hundreds of employees, making large standardization and efficiency gains. So either way, the system is used the same way, and I was the limiting factor.

Verified User
Supervisor in Customer Service
Insurance Company, 10,001+ employeesServiceNow App Engine
No score
No answers yet
No answers on this topic
Return on Investment
Nintex Process Platform
- Implementation is straightforward for the IT team, but the costs of cloud service can be very expensive.
- Easy integration with SharePoint, SAP, Salesforce positively increases ROI.
- Our migration to the cloud was expensive, but it was the best decision for growth and the bottom line.
IT Network Support Technician
HD SupplyWholesale, 5001-10,000 employees
ServiceNow App Engine
- It has a positive impact on our business.
- Clients security concerns are solved using service now
- It maintains record of large infrastructure.

Verified User
Analyst in Information Technology
Information Technology & Services Company, 10,001+ employees