What users are saying about
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Top Rated
361 Ratings

Nintex Process Platform

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Top Rated
361 Ratings
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Score 8.7 out of 100
18 Ratings
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Score 8.5 out of 100

Feature Set Ratings

    Reporting & Analytics

    7.4

    Nintex Process Platform

    74%

    ServiceNow App Engine

    Feature Set Not Supported
    N/A
    Nintex Process Platform ranks higher in 3/3 features

    Dashboards

    7.4
    74%
    118 Ratings
    N/A
    0 Ratings

    Standard reports

    7.5
    75%
    123 Ratings
    N/A
    0 Ratings

    Custom reports

    7.5
    75%
    110 Ratings
    N/A
    0 Ratings

    Process Engine

    7.6

    Nintex Process Platform

    76%

    ServiceNow App Engine

    Feature Set Not Supported
    N/A
    Nintex Process Platform ranks higher in 8/8 features

    Process designer

    8.7
    87%
    165 Ratings
    N/A
    0 Ratings

    Process simulation

    5.0
    50%
    12 Ratings
    N/A
    0 Ratings

    Business rules engine

    8.0
    80%
    148 Ratings
    N/A
    0 Ratings

    SOA support

    7.6
    76%
    135 Ratings
    N/A
    0 Ratings

    Process player

    8.5
    85%
    12 Ratings
    N/A
    0 Ratings

    Support for modeling languages

    6.0
    60%
    5 Ratings
    N/A
    0 Ratings

    Form builder

    8.7
    87%
    168 Ratings
    N/A
    0 Ratings

    Model execution

    8.2
    82%
    137 Ratings
    N/A
    0 Ratings

    Collaboration

    9.0

    Nintex Process Platform

    90%

    ServiceNow App Engine

    Feature Set Not Supported
    N/A
    Nintex Process Platform ranks higher in 1/1 features

    Social collaboration tools

    9.0
    90%
    8 Ratings
    N/A
    0 Ratings

    Content Management Capabilties

    10.0

    Nintex Process Platform

    100%

    ServiceNow App Engine

    Feature Set Not Supported
    N/A
    Nintex Process Platform ranks higher in 1/1 features

    Content management

    10.0
    100%
    11 Ratings
    N/A
    0 Ratings

    Low-Code Development

    Nintex Process Platform

    Feature Set Not Supported
    N/A
    8.7

    ServiceNow App Engine

    87%
    ServiceNow App Engine ranks higher in 6/6 features

    Visual Modeling

    N/A
    0 Ratings
    8.7
    87%
    3 Ratings

    Drag-and-drop Interfaces

    N/A
    0 Ratings
    9.3
    93%
    3 Ratings

    Platform Security

    N/A
    0 Ratings
    8.7
    87%
    3 Ratings

    Platform User Management

    N/A
    0 Ratings
    8.3
    83%
    3 Ratings

    Reusability

    N/A
    0 Ratings
    8.3
    83%
    3 Ratings

    Platform Scalability

    N/A
    0 Ratings
    8.7
    87%
    3 Ratings

    Attribute Ratings

    • Nintex Process Platform and ServiceNow App Engine are tied in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    8.7

    Nintex Process Platform

    87%
    205 Ratings
    8.7

    ServiceNow App Engine

    87%
    4 Ratings

    Likelihood to Renew

    7.7

    Nintex Process Platform

    77%
    22 Ratings

    ServiceNow App Engine

    N/A
    0 Ratings

    Usability

    8.1

    Nintex Process Platform

    81%
    13 Ratings

    ServiceNow App Engine

    N/A
    0 Ratings

    Availability

    8.8

    Nintex Process Platform

    88%
    11 Ratings

    ServiceNow App Engine

    N/A
    0 Ratings

    Performance

    9.4

    Nintex Process Platform

    94%
    7 Ratings

    ServiceNow App Engine

    N/A
    0 Ratings

    Support Rating

    9.0

    Nintex Process Platform

    90%
    25 Ratings

    ServiceNow App Engine

    N/A
    0 Ratings

    In-Person Training

    7.0

    Nintex Process Platform

    70%
    1 Rating

    ServiceNow App Engine

    N/A
    0 Ratings

    Online Training

    8.9

    Nintex Process Platform

    89%
    2 Ratings

    ServiceNow App Engine

    N/A
    0 Ratings

    Implementation Rating

    8.4

    Nintex Process Platform

    84%
    17 Ratings

    ServiceNow App Engine

    N/A
    0 Ratings

    Product Scalability

    9.7

    Nintex Process Platform

    97%
    3 Ratings

    ServiceNow App Engine

    N/A
    0 Ratings

    Likelihood to Recommend

    Nintex Process Platform

    If you have any process that you do routinely that follow the same basic steps, you can and should use Nintex Process Platform. It really helps you flush out processes, even ones you have had for years. Doing this allows you to streamline those processes and free your time up. It can save your Inbox as well by allowing direct communication to clients or co-workers, without the back and forth or repeats of the same email.
    Ian Mack | TrustRadius Reviewer

    ServiceNow App Engine

    The best and most stable project management software allows project members to work together and collaborate through documents which is accessible from any place through Cloud services. ServiceNow App Engine provides easy features and setting of the interface security and tools adjustment are excellent as well as the reports which the platform offers.
    Hannah Caleb | TrustRadius Reviewer

    Pros

    Nintex Process Platform

    • Process mapping and designing of models, which perfectly issues an outline for swift actions.
    • Constant issuance of standard report, a formal way that improves the processes that enhance fruitful operations.
    • Automation of several actions, more so those with routine requirements and daily commitments.
    Joel Elliot | TrustRadius Reviewer

    ServiceNow App Engine

    • Raising request to the client side .
    • Maintaining record of work flows.
    • Connecting with other groups in a project.
    Anonymous | TrustRadius Reviewer

    Cons

    Nintex Process Platform

    • Difficult to fix flows that are in process (such as re-assigning a task for someone that is OOO or has left the company).
    • Nintex support team does not have resolution SLAs (only acknowledgment SLAs). Occasionally this has led to key issues taking weeks to resolve.
    • The number of integrations available is impressive, however, sometimes key methods are not available within an integration. This has been improving significantly in the past 2 years as the platform has matured.
    Ken Terrell | TrustRadius Reviewer

    ServiceNow App Engine

    • Sometimes attachments do not get linked with the tickets
    • Sometimes updating ticket state causes an issue
    • Requires stable internet connection to work smoothly
    Puneet Pandey | TrustRadius Reviewer

    Pricing Details

    Nintex Process Platform

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    No

    Starting Price

    $910 per month

    Nintex Process Platform Editions & Modules

    Edition
    Nintex Promapp® Standard$9551
    Nintex Promapp® Enterprise$1,4051
    Nintex Workflow Standard$9101
    Nintex Workflow Enterprise (Includes RPA)$1,4001
    Nintex RPA Standard$902
    Nintex RPA Enterprise (Includes Workflow)$1403
    Nintex AssureSign®$24
    Nintex Drawloop DocGen®$205
    K2 Software$2,0006
    1. per month
    2. per month per user
    3. per month per Workflow/Botflow
    4. per envelope
    5. per month per user
    6. per month
    Additional Pricing Details

    ServiceNow App Engine

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    ServiceNow App Engine Editions & Modules

    Additional Pricing Details

    Likelihood to Renew

    Nintex Process Platform

    Nintex Process Platform 7.7
    Based on 22 answers
    We are currently investigating which collaboration platform best suits our needs. Chances are that we move to SharePoint Online and then we're going to also consider the microsoft power platform (power automate and power apps) to develop forms and workflows. Aspecially the pricing model for the cloud is currently a blocking factor to go for the Nintex solution in the Cloud.
    Guy De Backer | TrustRadius Reviewer

    ServiceNow App Engine

    No score
    No answers yet
    No answers on this topic

    Usability

    Nintex Process Platform

    Nintex Process Platform 8.1
    Based on 13 answers
    Based on the on-prem experience with this tool, I believe that they have a lot of potential to help the online version catch up to where the on-prem left off. Nintex developed their online version and it is not as fully formed or capable compared to the on-prem version, and the licensing model scales back what we would have liked to be an expansion or at least continuous improvement of existing flows. It is also not near as user friendly specifically to non-developers and has an uncanny similarity to Microsoft Flow in the online instance. Consistent with my reviews of the tool - I believe they have some good approaches to design thinking that, if translated well from on-prem to online, could make this a clear winner again.
    Chris Carpenter | TrustRadius Reviewer

    ServiceNow App Engine

    No score
    No answers yet
    No answers on this topic

    Reliability and Availability

    Nintex Process Platform

    Nintex Process Platform 8.8
    Based on 11 answers
    The Nintex Process Platform has never crashed or had any availability issues during my usage. However there was an issue that was of my own making that caused a slowdown of the system. I had set up a process to run once a day and check for employees on a list that had certain parameters selected, and for some reason that I had to troubleshoot, the process instead ran constantly, which filled the cache quickly. I ended up having to dismantle that process so the system didn't crash.
    Anonymous | TrustRadius Reviewer

    ServiceNow App Engine

    No score
    No answers yet
    No answers on this topic

    Performance

    Nintex Process Platform

    Nintex Process Platform 9.4
    Based on 7 answers
    Unlike any other process automation product out there. Not only is it a low-code, easy to use tool for building processes in environments like SharePoint or Salesforce, they have really started to expand their tool-set by offering tools to manage other things like process mapping, RPA, mobile,etc.
    Shivani Pandey | TrustRadius Reviewer

    ServiceNow App Engine

    No score
    No answers yet
    No answers on this topic

    Support Rating

    Nintex Process Platform

    Nintex Process Platform 9.0
    Based on 25 answers
    The Tier 1 support is horrible. It wasn't always this way. Previously their support was great, but lately when submitting support tickets they get lost, I have to ask for status updates and engage with the VP of support to get results.
    Anonymous | TrustRadius Reviewer

    ServiceNow App Engine

    No score
    No answers yet
    No answers on this topic

    In-Person Training

    Nintex Process Platform

    Nintex Process Platform 7.0
    Based on 1 answer
    The trainer addressed the smallest queries in a friendly and timely manner;He walked us through all the necessary products we were using
    Shivani Pandey | TrustRadius Reviewer

    ServiceNow App Engine

    No score
    No answers yet
    No answers on this topic

    Online Training

    Nintex Process Platform

    Nintex Process Platform 8.9
    Based on 2 answers
    I used the Nintex training software, it was easy to watch and follow along. It didn't go too fast and was descriptive enough to understand what the steps needed were in order to produce efficient workflows and user friendly forms.
    Trish Ohland | TrustRadius Reviewer

    ServiceNow App Engine

    No score
    No answers yet
    No answers on this topic

    Implementation Rating

    Nintex Process Platform

    Nintex Process Platform 8.4
    Based on 17 answers
    test runs for key persons to insure the system is set up prior to rolling out I think the platform is good, I think the roll out and the local implantations is where we are failing as a company in using Nintex
    Scooter D Nelson | TrustRadius Reviewer

    ServiceNow App Engine

    No score
    No answers yet
    No answers on this topic

    Alternatives Considered

    Nintex Process Platform

    Unlike Kissflow, the Nintex Process Platform speeds up the course of advanced change quickly and effectively. It is not as automotive as the Nintex Process Platform. Nintex Process Platform has a responsive specialized help group that conveys delightful client service, in contrast to the contenders.
    Anonymous | TrustRadius Reviewer

    ServiceNow App Engine

    ServiceNow App Engine is an excellent management platform that is very easy to navigate around its clean and straightforward interface and its ability to manage multiple project workflows is excellent and very valuable reports which are easily generated using ServiceNow App Engine capabilities even on scheduling and project budgeting the solution is excellent.
    Hannah Caleb | TrustRadius Reviewer

    Scalability

    Nintex Process Platform

    Nintex Process Platform 9.7
    Based on 3 answers
    The scalability is really bottlenecked by the imagination of the user. I was able to make processes for my own personal usage, making my daily tasks easier. I was also able to make processes that affected hundreds of employees, making large standardization and efficiency gains. So either way, the system is used the same way, and I was the limiting factor.
    Anonymous | TrustRadius Reviewer

    ServiceNow App Engine

    No score
    No answers yet
    No answers on this topic

    Return on Investment

    Nintex Process Platform

    • Implementation is straightforward for the IT team, but the costs of cloud service can be very expensive.
    • Easy integration with SharePoint, SAP, Salesforce positively increases ROI.
    • Our migration to the cloud was expensive, but it was the best decision for growth and the bottom line.
    Rachael Clarinda Donald Wilson | TrustRadius Reviewer

    ServiceNow App Engine

    • It has a positive impact on our business.
    • Clients security concerns are solved using service now
    • It maintains record of large infrastructure.
    Anonymous | TrustRadius Reviewer

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