What users are saying about
Nintex Process Platform
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Top Rated
359 Ratings
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Based on 359 reviews and ratings
76 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8 out of 100
Based on 76 reviews and ratings
Feature Set Ratings
Reporting & Analytics
7.5
Nintex Process Platform
75%
Teams Manager for Microsoft Teams
Feature Set Not Supported
N/A
Nintex Process Platform ranks higher in 3/3 features
Nintex Process Platform ranks higher in 3/3 features
Dashboards
7.3
73%
117 Ratings
N/A
0 Ratings
Standard reports
7.5
75%
122 Ratings
N/A
0 Ratings
Custom reports
7.6
76%
109 Ratings
N/A
0 Ratings
Process Engine
7.8
Nintex Process Platform
78%
Teams Manager for Microsoft Teams
Feature Set Not Supported
N/A
Nintex Process Platform ranks higher in 8/8 features
Nintex Process Platform ranks higher in 8/8 features
Process designer
8.6
86%
164 Ratings
N/A
0 Ratings
Process simulation
8.2
82%
12 Ratings
N/A
0 Ratings
Business rules engine
7.9
79%
147 Ratings
N/A
0 Ratings
SOA support
7.5
75%
134 Ratings
N/A
0 Ratings
Process player
8.0
80%
11 Ratings
N/A
0 Ratings
Support for modeling languages
5.5
55%
5 Ratings
N/A
0 Ratings
Form builder
8.6
86%
167 Ratings
N/A
0 Ratings
Model execution
8.1
81%
136 Ratings
N/A
0 Ratings
Collaboration
7.3
Nintex Process Platform
73%
Teams Manager for Microsoft Teams
Feature Set Not Supported
N/A
Nintex Process Platform ranks higher in 1/1 features
Nintex Process Platform ranks higher in 1/1 features
Social collaboration tools
7.3
73%
8 Ratings
N/A
0 Ratings
Content Management Capabilties
7.3
Nintex Process Platform
73%
Teams Manager for Microsoft Teams
Feature Set Not Supported
N/A
Nintex Process Platform ranks higher in 1/1 features
Nintex Process Platform ranks higher in 1/1 features
Content management
7.3
73%
11 Ratings
N/A
0 Ratings
Attribute Ratings
- Nintex Process Platform is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend
8.6
Nintex Process Platform
86%
204 Ratings
8.2
Teams Manager for Microsoft Teams
82%
9 Ratings
Likelihood to Renew
7.7
Nintex Process Platform
77%
22 Ratings
Teams Manager for Microsoft Teams
N/A
0 Ratings
Usability
8.1
Nintex Process Platform
81%
13 Ratings
Teams Manager for Microsoft Teams
N/A
0 Ratings
Availability
8.8
Nintex Process Platform
88%
11 Ratings
Teams Manager for Microsoft Teams
N/A
0 Ratings
Performance
9.4
Nintex Process Platform
94%
7 Ratings
Teams Manager for Microsoft Teams
N/A
0 Ratings
Support Rating
7.9
Nintex Process Platform
79%
24 Ratings
Teams Manager for Microsoft Teams
N/A
0 Ratings
In-Person Training
7.0
Nintex Process Platform
70%
1 Rating
Teams Manager for Microsoft Teams
N/A
0 Ratings
Online Training
8.9
Nintex Process Platform
89%
2 Ratings
Teams Manager for Microsoft Teams
N/A
0 Ratings
Implementation Rating
8.4
Nintex Process Platform
84%
17 Ratings
Teams Manager for Microsoft Teams
N/A
0 Ratings
Product Scalability
9.7
Nintex Process Platform
97%
3 Ratings
Teams Manager for Microsoft Teams
N/A
0 Ratings
Likelihood to Recommend
Nintex Process Platform
Nintex has been an essential workflow tool for our company for several years. The platform works well, the designer interface is very easy to use and is less clumsy than Flow or others we've reviewed. The account reps and sales teams are good. The two areas that hold back from a '10' would be their inability to resolve break-fix issues quickly and the inability to properly handle error-handling within a workflow. These two deficiencies prevent us from using NWC in a true customer-facing application and limit its use to back-office processes only.
Technology Services Director
Ategrity Specialty Insurance CompanyInsurance, 51-200 employees
Teams Manager for Microsoft Teams
For different projects in a big organization different teams can be formed and thus their internal tasks assignments can be done there. It is easy to manage, assign tasks to people in a particular project. People or team leads in multiple projects can share different channels thus maintaining different projects. Users should be refrained of creating new teams just for fun purpose etc. to avoid to much chaos.
IT Manager
GammastackComputer Software, 201-500 employees
Pros
Nintex Process Platform
- Process mapping and designing of models, which perfectly issues an outline for swift actions.
- Constant issuance of standard report, a formal way that improves the processes that enhance fruitful operations.
- Automation of several actions, more so those with routine requirements and daily commitments.
Digital Specialist
Frost BankBanking, 1001-5000 employees
Teams Manager for Microsoft Teams
- easy to manage team sites along with members and guest users
- helps managers to track the usage of apps and work done remotely

Verified User
Professional in Human Resources
Automotive Company, 1001-5000 employeesCons
Nintex Process Platform
- Nintex Process Platform is an overwhelming platform for staff unfamiliar with IT, for this reason only the IT team is in charge of using this tool.
- Cloud costs can be very high.
- Better training for users unfamiliar with IT can go a long way toward expanding the use of Nintex Process Platform.
IT Network Support Technician
HD SupplyWholesale, 5001-10,000 employees
Teams Manager for Microsoft Teams
- I feel like the Shifts app could be more advanced to sync with Microsoft Outlook. It would be great to receive notifications in Outlook for Shifts and be able to approve/deny requests and schedule changes there while it's synced with the Outlook calendar.
- It would be nice if the interface allowed further customization such as assigning colors to the separate channels. Some channels within team sites are rather lengthy and it would be great to group them into color groups.
- Another nice feature would be the option to log in as one of your teammates so you can properly set up their Team account before they log in for the first time.

Verified User
Employee in Marketing
Government Relations Company, 51-200 employeesPricing Details
Nintex Process Platform
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Starting Price
—Nintex Process Platform Editions & Modules
—
Additional Pricing Details
—Teams Manager for Microsoft Teams
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
€1,400.00
Starting Price
$109 per month
Teams Manager for Microsoft Teams Editions & Modules
Edition
Small: 1 - 249 users | $109.001 |
---|---|
Medium: 250 - 999 users | $274.001 |
Large: 1,000 - 4,000 users | $439.001 |
XL: more than 4,000 users | $0.112 |
- per month
- per month per user
Additional Pricing Details
Please note: mandatory support is not included.Likelihood to Renew
Nintex Process Platform
Nintex Process Platform 7.7
Based on 22 answers
We are currently investigating which collaboration platform best suits our needs. Chances are that we move to SharePoint Online and then we're going to also consider the microsoft power platform (power automate and power apps) to develop forms and workflows. Aspecially the pricing model for the cloud is currently a blocking factor to go for the Nintex solution in the Cloud.
IT application engineer
NikogroupElectrical/Electronic Manufacturing, 501-1000 employees
Teams Manager for Microsoft Teams
No score
No answers yet
No answers on this topic
Usability
Nintex Process Platform
Nintex Process Platform 8.1
Based on 13 answers
Based on the on-prem experience with this tool, I believe that they have a lot of potential to help the online version catch up to where the on-prem left off. Nintex developed their online version and it is not as fully formed or capable compared to the on-prem version, and the licensing model scales back what we would have liked to be an expansion or at least continuous improvement of existing flows. It is also not near as user friendly specifically to non-developers and has an uncanny similarity to Microsoft Flow in the online instance. Consistent with my reviews of the tool - I believe they have some good approaches to design thinking that, if translated well from on-prem to online, could make this a clear winner again.
Staff Project Manager, Awesomizer, Fixer, Maker, Collaboration Enabler
Beckman Coulter, IncBiotechnology, 10,001+ employees
Teams Manager for Microsoft Teams
No score
No answers yet
No answers on this topic
Reliability and Availability
Nintex Process Platform
Nintex Process Platform 8.8
Based on 11 answers
The Nintex Process Platform has never crashed or had any availability issues during my usage. However there was an issue that was of my own making that caused a slowdown of the system. I had set up a process to run once a day and check for employees on a list that had certain parameters selected, and for some reason that I had to troubleshoot, the process instead ran constantly, which filled the cache quickly. I ended up having to dismantle that process so the system didn't crash.

Verified User
Supervisor in Customer Service
Insurance Company, 10,001+ employeesTeams Manager for Microsoft Teams
No score
No answers yet
No answers on this topic
Performance
Nintex Process Platform
Nintex Process Platform 9.4
Based on 7 answers
Unlike any other process automation product out there. Not only is it a low-code, easy to use tool for building processes in environments like SharePoint or Salesforce, they have really started to expand their tool-set by offering tools to manage other things like process mapping, RPA, mobile,etc.
Manager
Microexcel IncHuman Resources, 201-500 employees
Teams Manager for Microsoft Teams
No score
No answers yet
No answers on this topic
Support Rating
Nintex Process Platform
Nintex Process Platform 7.9
Based on 24 answers
The Tier 1 support is horrible. It wasn't always this way. Previously their support was great, but lately when submitting support tickets they get lost, I have to ask for status updates and engage with the VP of support to get results.

Verified User
Analyst in Information Technology
1001-5000 employeesTeams Manager for Microsoft Teams
No score
No answers yet
No answers on this topic
In-Person Training
Nintex Process Platform
Nintex Process Platform 7.0
Based on 1 answer
The trainer addressed the smallest queries in a friendly and timely manner;He walked us through all the necessary products we were using
Manager
Microexcel IncHuman Resources, 201-500 employees
Teams Manager for Microsoft Teams
No score
No answers yet
No answers on this topic
Online Training
Nintex Process Platform
Nintex Process Platform 8.9
Based on 2 answers
I used the Nintex training software, it was easy to watch and follow along. It didn't go too fast and was descriptive enough to understand what the steps needed were in order to produce efficient workflows and user friendly forms.
Sr. Web Developer
MWAInsurance, 201-500 employees
Teams Manager for Microsoft Teams
No score
No answers yet
No answers on this topic
Implementation Rating
Nintex Process Platform
Nintex Process Platform 8.4
Based on 17 answers
test runs for key persons to insure the system is set up prior to rolling out I think the platform is good, I think the roll out and the local implantations is where we are failing as a company in using Nintex
First Delivery Supervisor
ConocoPhillipsOil & Energy, 10,001+ employees
Teams Manager for Microsoft Teams
No score
No answers yet
No answers on this topic
Alternatives Considered
Nintex Process Platform
Unlike Kissflow, the Nintex Process Platform speeds up the course of advanced change quickly and effectively. It is not as automotive as the Nintex Process Platform. Nintex Process Platform has a responsive specialized help group that conveys delightful client service, in contrast to the contenders.

Verified User
General Manager in Other
Entertainment Company, 51-200 employeesTeams Manager for Microsoft Teams
We swapped from Zoom to Teams Manager due to the faster software, better support, and the ability to customise the program. Zoom also doesn’t have management are like Teams Manager so we had no control over what users were doing or the ability to track work, this is a big advantage for us.

Verified User
Director in Corporate
Financial Services Company, 1-10 employeesScalability
Nintex Process Platform
Nintex Process Platform 9.7
Based on 3 answers
The scalability is really bottlenecked by the imagination of the user. I was able to make processes for my own personal usage, making my daily tasks easier. I was also able to make processes that affected hundreds of employees, making large standardization and efficiency gains. So either way, the system is used the same way, and I was the limiting factor.

Verified User
Supervisor in Customer Service
Insurance Company, 10,001+ employeesTeams Manager for Microsoft Teams
No score
No answers yet
No answers on this topic
Return on Investment
Nintex Process Platform
- Nintex has saved the department many hours of work by allowing us to use simple forms and workflows and taking us away from spreadsheets and outdated databases.
- Our audits used to take hours and our last audit took only 30 minutes, thanks to the tracking abilities we now have using Nintex forms.
- Once I learned the best practices for setting up the processes, I was able to create forms & workflows that other people could update going forward so changes happen easily as things occur. An administrator is not needed, after going live.
Sr Business Process Analyst
Garland Fire DepartmentPublic Safety, 201-500 employees
Teams Manager for Microsoft Teams
- Positive in regards to easy access to quick answers through instant messaging
- Positive in that the Managers have a secure place to go to retrieve sensitive information.
- Negative in that we do not fully utilize the tool.

Verified User
Manager in Finance and Accounting
Retail Company, 51-200 employees