What users are saying about
55 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.3 out of 100
Based on 55 reviews and ratings
5 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.5 out of 100
Based on 5 reviews and ratings
Attribute Ratings
- Nitro Productivity Suite is rated higher in 1 area: Support Rating
- Sfax is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend
7.4
Nitro Productivity Suite
74%
13 Ratings
8.0
Sfax
80%
1 Rating
Usability
8.0
Nitro Productivity Suite
80%
1 Rating
Sfax
N/A
0 Ratings
Performance
8.0
Nitro Productivity Suite
80%
2 Ratings
Sfax
N/A
0 Ratings
Support Rating
9.4
Nitro Productivity Suite
94%
5 Ratings
7.0
Sfax
70%
2 Ratings
Likelihood to Recommend
Nitro Productivity Suite
Nitro is well suited for the common tasks we use like include viewing and editing. The redaction tool is very useful when sharing documents with sensitive information. The downfall is we still must use Adobe Acrobat on occasion. Some PDFs will not open, view, or print properly in Nitro.
President
United SAR, Inc.Wholesale, 1-10 employees
Sfax
Sfax is great for sending and receiving a high volume of faxes encrypted/HIPAA compliant documents. Sfax makes tracking the status of faxes easy and quick. Sfax may not be the most efficient or effective system for low volume faxing.
Director Of Training And Development
MediCopyHospital & Health Care, 51-200 employees
Pros
Nitro Productivity Suite
- Ability to combine files SEAMLESSLY and order them around as necessary (so underrated)
- Signing not only for yourself but for others. Helpful for those who have been granted the authority to sign for VPs and directors
- Much easier to use than some other PDF viewing services
Associate, Project Operations
Palladium: Make It PossibleManagement Consulting, 1001-5000 employees
Sfax
- Fax submission tracking.
- Fax failure notification.
Director Of Training And Development
MediCopyHospital & Health Care, 51-200 employees
Cons
Nitro Productivity Suite
- The font choices could be better and more robust.
- Sometimes converting PDF documents to MS Word has formatting problems, like with some tables.
- Converting MS Word to PDF can be slow sometimes, meaning it is faster to save the MS Word document as a PDF than selecting the file for conversion using the Nitro PDF convert option.
IT Operations Lead
Providence Technology Group, Inc.Information Technology & Services, 11-50 employees
Sfax
- Functionality can sometimes be difficult.
- No driver compatibility with MAC operating system.
Director Of Training And Development
MediCopyHospital & Health Care, 51-200 employees
Pricing Details
Nitro Productivity Suite
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Sfax
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
—Starting Price
—Usability
Nitro Productivity Suite
Nitro Productivity Suite 8.0
Based on 1 answer
It's quick and easy to use for all users.

Verified User
Manager in Sales
Human Resources Company, 1-10 employeesSfax
No score
No answers yet
No answers on this topic
Performance
Nitro Productivity Suite
Nitro Productivity Suite 8.0
Based on 2 answers
It works as advertised.

Verified User
Manager in Sales
Human Resources Company, 1-10 employeesSfax
No score
No answers yet
No answers on this topic
Support Rating
Nitro Productivity Suite
Nitro Productivity Suite 9.4
Based on 5 answers
Nitro checks all the boxes for what we need. It is fairly priced, it allows us to read and edit PDF documents, convert PDF to MS Word and convert MS Word to PDF. It allows us to combine multiple files and do all the post processing like adding page numbers and adding headers and footers
IT Operations Lead
Providence Technology Group, Inc.Information Technology & Services, 11-50 employees
Sfax
Sfax 7.0
Based on 2 answers
Sfax customer service is good, but can be a little slow to provide updates and solutions.
Director Of Training And Development
MediCopyHospital & Health Care, 51-200 employees
Alternatives Considered
Nitro Productivity Suite
Nitro Productivity Suite allows a user to accomplish all of the things you would want to do to a document that Adobe does not. Much easier to find the operation you are looking for in Nitro Productivity Suite compared to Adobe
VP of Business Development
InTech AerospaceAirlines/Aviation, 51-200 employees
Sfax
Sfax fits better with our company's needs and HIPAA compliance needs.
Director Of Training And Development
MediCopyHospital & Health Care, 51-200 employees
Return on Investment
Nitro Productivity Suite
- ROI was very quick as the license costs were so low. We purchased 8 licenses versus the initial 2 we were planning on for Adobe.
- More people were able to use the product than we initially thought due to low purchase costs.
- We haven't had any further costs to own the product after the initial purchase. We would need to purchase new licenses if we wanted to upgrade.

Verified User
Administrator in Information Technology
Financial Services Company, 51-200 employeesSfax
- Sfax can be costly with high volume.
- The success rate of faxes is significantly higher than any other system we have used, which reduces the need to refaxing files.
Director Of Training And Development
MediCopyHospital & Health Care, 51-200 employees