Likelihood to Recommend If you're a sysadmin, or anyone who's had to deploy network services, you've almost certainly had to use Nmap at some point or other. Need to see what devices are on your LAN? Nmap can tell you that. Want to check which ports your web server has open to the internet? Nmap is your friend.
Nmap is a powerful command-line tool and has many options that require some reading of documentation to get the best out of (although generally straightforward). If the thought of working at the command-line scares you (presumably not if you're reading this review), then you may want a much simpler tool, or at least check out Zenmap GUI.
Read full review At least for me, it is a very important tool to diagnose bandwidth / Routing issues. Any global company should have ThousandEyes, it will avoid you many headaches. You'll need to invest in servers (on-prem and remote) in all locations in which you need, you can take advantage of all the monitoring tools.
Read full review Pros NMap provides a very fast and a very thorough network "sweep" that allows you to quickly map out exactly what's on your network. NMap is highly configurable. The "canned" choices are very good in most instances, but using various switches and options, you can create a very specific scan and get exactly the results you're looking for. NMap is easy to use. Even a new administrator will be able to use the graphical version (Zenmap) with efficiency right away. Read full review Alerting on outages. ThousandEyes provides a few different options to receive alerts: you can have alerts emailed to a subset of (or all) users, there is a basic Slack integration, and if more flexibility is required (or your preferred method of being alerted isn't built-in) webhooks can be used to hit another API. Speeding up mean time to resolution (or mean time to innocence if you're a more siloed and blame-happy organization). Failure alerts can be configured to include the cause of the failure instead of just "resource x is down." For example, the alerts can come out and say that a website was down due to an HTTP 500, which will help prevent staff from spinning their wheels trying to diagnose the network from the client to the web server. Post mortems and root cause analyses. After an outage has been resolved, it is possible to go back for up to 30 days without losing any level of detail for the test in question, and to view information like the DNS response received, the network path taken by the traffic, and any added latency incurred by an individual link. It can also be used to view Internet routing changes surrounding the incident. Support. Every ticket or chat I have opened has been met by a friendly and helpful staff member that has been able to provide helpful insight into what is causing a particular issue, and what steps they will take on their side to resolve an issue or provide suggestions of steps to take on our side if necessary. Read full review Cons exporting, There's a serious lack of ability to export the information in a readable format to present to VPs and such. I always find myself doing a lot of data massaging to get it in a pretty format some scans can trigger sensitive IDS/IPS SYN scans can be particularly aggressive and cause problems on remote systems. Read full review Continue to innovate and support more and more services. In the world of IOT and point to point traffic being more and more prevalent creating a flexible product is fantastic. Build on the end user product, last mile and even more sharing. Read full review Likelihood to Renew We will definitely renew and maybe even extend our usage of ThousandEyes. We have been using ThousandEyes now for a couple of years and it has shown us major benefits. With the new options it offers for SD-WAN for us it is a no brainer to renew our current licenses
Read full review Usability I'm happy with the monitoring part, now if you want to know the benefits cost related and usability I'm not the person who can answer that.
Read full review Support Rating There is a very large support community and a robust selection of add-ons and scripts. Once you get the use down this is one of the most powerful tools and you can find anything you are looking for as far as examples on the web. While not having official support its not lacking by any means.
Read full review You have online support from the tool itself 24/7 and they are very responsive. We also have a specific account manager and specific engineer assigned to help us with very specific questions for our environment. The level of response to our requirements is always super high. We have requested specific features to be added and these have been developed and introduced very quick tot he product (within weeks). Their DevOps and agile approach seems to pay off.
Read full review Alternatives Considered Alternatives to Nmap (other IP scanners) are often much more limited in what they can do; They often only allow you to scan a specific subset of ports or a limited number of IP addresses in one command. Nmap is unrestricted in that regard. What makes Nmap stand out above the rest, is the complete network analysis package you get with it. It allows IP scanner, network deep-dives, hardware analysis, vulnerability analysis, encryption detailing, and so much more, in one free application
Read full review Simple Network Management Protocol cannot achieve what an agent-based monitoring solution can. Access layer testing gives you visibility into the user's endpoint. ThousandEyes is able to provide both telemetry and user experience in a bundled solution. The way that Cisco has built in the enterprise agents to their 9300 and 9500 switches has made exposure to the platform widespread.
Read full review Return on Investment Nmap with Wireshark is free, so it's been a great combo team to gather info and test. It's allowed us to avoid fines from false positives and to fix actual issues ourselves. Great for finding hosts, helps keep the network secure. Read full review Real time visibility about network health can prepare us for outages Less time wasted troubleshooting end user network issues when ThousandEyes can give clarity which saves time doing extra work Before doing business with a SaaS product we can use ThousandEyes to give historical datat on network uptime. Read full review ScreenShots